Software bug

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v t e

A software bug is an error, flaw or

" and often uses formal techniques or tools to pinpoint bugs. Since the 1950s, some computer systems have been designed to detect or auto-correct various software errors during operations.

Bugs in software can arise from mistakes and errors made in interpreting and extracting users' requirements, planning a program's

Some software bugs have been linked to disasters. Bugs in code that controlled the

In 2002, a study commissioned by the US

History

The Middle English word bugge is the basis for the terms "bugbear" and "bugaboo" as terms used for a monster.^[6]

The term "bug" to describe defects has been a part of engineering jargon since the 1870s^[7] and predates electronics and computers; it may have originally been used in hardware engineering to describe mechanical malfunctions. For instance, Thomas Edison wrote in a letter to an associate in 1878:^[8]

... difficulties arise—this thing gives out and [it is] then that "Bugs"—as such little faults and difficulties are called—show themselves^[9]

Baffle Ball, the first mechanical pinball game, was advertised as being "free of bugs" in 1931.^[10] Problems with military gear during World War II were referred to as bugs (or glitches).^[11] In a book published in 1942, Louise Dickinson Rich, speaking of a powered ice cutting machine, said, "Ice sawing was suspended until the creator could be brought in to take the bugs out of his darling."^[12]

Isaac Asimov used the term "bug" to relate to issues with a robot in his short story "Catch That Rabbit", published in 1944.

The term "bug" was used in an account by computer pioneer Grace Hopper, who publicized the cause of a malfunction in an early electromechanical computer.^[13] A typical version of the story is:

In 1946, when Hopper was released from active duty, she joined the Harvard Faculty at the Computation Laboratory where she continued her work on the Mark II and Mark III. Operators traced an error in the Mark II to a moth trapped in a relay, coining the term bug. This bug was carefully removed and taped to the log book. Stemming from the first bug, today we call errors or glitches in a program a bug.^[14]

Hopper was not present when the bug was found, but it became one of her favorite stories.^[15] The date in the log book was September 9, 1947.^[16][17][18] The operators who found it, including William "Bill" Burke, later of the Naval Weapons Laboratory, Dahlgren, Virginia,^[19] were familiar with the engineering term and amusedly kept the insect with the notation "First actual case of bug being found." This log book, complete with attached moth, is part of the collection of the Smithsonian National Museum of American History.^[17]

The related term "

The concept that software might contain errors dates back to

being erroneous:

... an analysing process must equally have been performed in order to furnish the Analytical Engine with the necessary operative data; and that herein may also lie a possible source of error. Granted that the actual mechanism is unerring in its processes, the cards may give it wrong orders.

Terminology

While the use of the term "bug" to describe software errors is common, many have suggested that it should be abandoned. One argument is that the word "bug" is divorced from a sense that a human being caused the problem, and instead implies that the defect arose on its own, leading to a push to abandon the term "bug" in favor of terms such as "defect", with limited success.[21]

The term "bug" may also be used to cover up an intentional design decision. In 2011, after receiving scrutiny from US Senator Al Franken for recording and storing users' locations in unencrypted files,^[22] Apple called the behavior a bug. However, Justin Brookman of the Center for Democracy and Technology directly challenged that portrayal, stating "I'm glad that they are fixing what they call bugs, but I take exception with their strong denial that they track users."^[23]

In software engineering, mistake metamorphism (from Greek meta = "change", morph = "form") refers to the evolution of a defect in the final stage of software deployment. Transformation of a "mistake" committed by an analyst in the early stages of the software development lifecycle, which leads to a "defect" in the final stage of the cycle has been called 'mistake metamorphism'.^[24]

Different stages of a "mistake" in the entire cycle may be described as "mistakes", "anomalies", "faults", "failures", "errors", "exceptions", "crashes", "glitches", "bugs", "defects", "incidents", or "side effects".^[24]

Prevention

The software industry has put much effort into reducing bug counts.^[25][26] These include:

Typographical errors

Bugs usually appear when the programmer makes a

is compiled.

Development methodologies

Several schemes assist managing programmer activity so that fewer bugs are produced.

.

Unit testing involves writing a test for every function (unit) that a program is to perform.

In test-driven development unit tests are written before the code and the code is not considered complete until all tests complete successfully.

Agile software development involves frequent software releases with relatively small changes. Defects are revealed by user feedback.

Open source development allows anyone to examine source code. A school of thought popularized by Eric S. Raymond as Linus's law says that popular open-source software has more chance of having few or no bugs than other software, because "given enough eyeballs, all bugs are shallow".^[27] This assertion has been disputed, however: computer security specialist Elias Levy wrote that "it is easy to hide vulnerabilities in complex, little understood and undocumented source code," because, "even if people are reviewing the code, that doesn't mean they're qualified to do so."^[28] An example of an open-source software bug was the 2008 OpenSSL vulnerability in Debian.

Programming language support

of arrays, at least in a debugging build.

Code analysis

Tools for

), these tools exploit the fact that human programmers tend to make certain kinds of simple mistakes often when writing software.

Instrumentation

Tools to monitor the performance of the software as it is running, either specifically to find problems such as bottlenecks or to give assurance as to correct working, may be embedded in the code explicitly (perhaps as simple as a statement saying PRINT "I AM HERE"), or provided as tools. It is often a surprise to find where most of the time is taken by a piece of code, and this removal of assumptions might cause the code to be rewritten.

Testing

are people whose primary task is to find bugs, or write code to support testing. On some efforts, more resources may be spent on testing than in developing the program.

Measurements during testing can provide an estimate of the number of likely bugs remaining; this becomes more reliable the longer a product is tested and developed.^{[citation needed]}

Debugging

Finding and fixing bugs, or debugging, is a major part of computer programming. Maurice Wilkes, an early computing pioneer, described his realization in the late 1940s that much of the rest of his life would be spent finding mistakes in his programs.^[29]

Usually, the most difficult part of debugging is finding the bug. Once it is found, correcting it is usually relatively easy. Programs known as debuggers help programmers locate bugs by executing code line by line, watching variable values, and other features to observe program behavior. Without a debugger, code may be added so that messages or values may be written to a console or to a window or log file to trace program execution or show values.

However, even with the aid of a debugger, locating bugs is something of an art. It is not uncommon for a bug in one section of a program to cause failures in a completely different section,^{[citation needed]} thus making it especially difficult to track (for example, an error in a graphics rendering routine causing a file I/O routine to fail), in an apparently unrelated part of the system.

Sometimes, a bug is not an isolated flaw, but represents an error of thinking or planning on the part of the programmer. Such logic errors require a section of the program to be overhauled or rewritten. As a part of code review, stepping through the code and imagining or transcribing the execution process may often find errors without ever reproducing the bug as such.

More typically, the first step in locating a bug is to reproduce it reliably. Once the bug is reproducible, the programmer may use a debugger or other tool while reproducing the error to find the point at which the program went astray.

Some bugs are revealed by inputs that may be difficult for the programmer to re-create. One cause of the Therac-25 radiation machine deaths was a bug (specifically, a race condition) that occurred only when the machine operator very rapidly entered a treatment plan; it took days of practice to become able to do this, so the bug did not manifest in testing or when the manufacturer attempted to duplicate it. Other bugs may stop occurring whenever the setup is augmented to help find the bug, such as running the program with a debugger; these are called heisenbugs (humorously named after the Heisenberg uncertainty principle).

Since the 1990s, particularly following the

Some classes of bugs have nothing to do with the code. Faulty documentation or hardware may lead to problems in system use, even though the code matches the documentation. In some cases, changes to the code eliminate the problem even though the code then no longer matches the documentation.

commodity items

.

Benchmark of bugs

To facilitate reproducible research on testing and debugging, researchers use curated benchmarks of bugs:

• the Siemens benchmark
• ManyBugs[31] is a benchmark of 185 C bugs in nine open-source programs.
• Defects4J^[32] is a benchmark of 341 Java bugs from 5 open-source projects. It contains the corresponding patches, which cover a variety of patch type.

Bug management

Bug management includes the process of documenting, categorizing, assigning, reproducing, correcting and releasing the corrected code. Proposed changes to software – bugs as well as enhancement requests and even entire releases – are commonly tracked and managed using

, area of the software, severity and priority, as well as what type of issue it is, such as a feature request or a bug.

A bug triage reviews bugs and decides whether and when to fix them. The decision is based on the bug's priority, and factors such as development schedules. The triage is not meant to investigate the cause of bugs, but rather the cost of fixing them. The triage happens regularly, and goes through bugs opened or reopened since the previous meeting. The attendees of the triage process typically are the project manager, development manager, test manager, build manager, and technical experts.^[34][35]

Severity

Severity is the intensity of the impact the bug has on system operation.^[36] This impact may be data loss, financial, loss of goodwill and wasted effort. Severity levels are not standardized. Impacts differ across industry. A crash in a video game has a totally different impact than a crash in a web browser, or real time monitoring system. For example, bug severity levels might be "crash or hang", "no workaround" (meaning there is no way the customer can accomplish a given task), "has workaround" (meaning the user can still accomplish the task), "visual defect" (for example, a missing image or displaced button or form element), or "documentation error". Some software publishers use more qualified severities such as "critical", "high", "low", "blocker" or "trivial".^[37] The severity of a bug may be a separate category to its priority for fixing, and the two may be quantified and managed separately.

Priority

Priority controls where a bug falls on the list of planned changes. The priority is decided by each software producer. Priorities may be numerical, such as 1 through 5, or named, such as "critical", "high", "low", or "deferred". These rating scales may be similar or even identical to severity ratings, but are evaluated as a combination of the bug's severity with its estimated effort to fix; a bug with low severity but easy to fix may get a higher priority than a bug with moderate severity that requires excessive effort to fix. Priority ratings may be aligned with product releases, such as "critical" priority indicating all the bugs that must be fixed before the next software release.

A bug severe enough to delay or halt the release of the product is called a "show stopper"^[38] or "showstopper bug".^[39] It is named so because it "stops the show" – causes unacceptable product failure.^[39]

Software releases

It is common practice to release software with known, low-priority bugs. Bugs of sufficiently high priority may warrant a special release of part of the code containing only modules with those fixes. These are known as patches. Most releases include a mixture of behavior changes and multiple bug fixes. Releases that emphasize bug fixes are known as maintenance releases, to differentiate it from major releases that emphasize feature additions or changes.

Reasons that a software publisher opts not to patch or even fix a particular bug include:

• A deadline must be met and resources are insufficient to fix all bugs by the deadline.^[40]
• The bug is already fixed in an upcoming release, and it is not of high priority.
• The changes required to fix the bug are too costly or affect too many other components, requiring a major testing activity.
• It may be suspected, or known, that some users are relying on the existing buggy behavior; a proposed fix may introduce a breaking change.
• The problem is in an area that will be obsolete with an upcoming release; fixing it is unnecessary.
• "It's not a bug, it's a feature".^[41] A misunderstanding has arisen between expected and perceived behavior or undocumented feature.

Types

In software development, a mistake or error may be introduced at any stage. Bugs arise from oversight or misunderstanding by a software team during specification, design, coding, configuration, data entry or documentation. For example, a relatively simple program to alphabetize a list of words, the design might fail to consider what should happen when a word contains a hyphen. Or when converting an abstract design into code, the coder might inadvertently create an off-by-one error which can be a "<" where "<=" was intended, and fail to sort the last word in a list.

Another category of bug is called a race condition that may occur when programs have multiple components executing at the same time. If the components interact in a different order than the developer intended, they could interfere with each other and stop the program from completing its tasks. These bugs may be difficult to detect or anticipate, since they may not occur during every execution of a program.

Conceptual errors are a developer's misunderstanding of what the software must do. The resulting software may perform according to the developer's understanding, but not what is really needed. Other types:

Arithmetic

In operations on numerical values, problems can arise that result in unexpected output, slowing of a process, or crashing.

.

Control flow

(counting one too many or one too few iterations when looping).

Interfacing

• Incorrect API usage.
• Incorrect protocol implementation.
• Incorrect hardware handling.
• Incorrect assumptions of a particular platform.
• communications protocol may seem to work when two systems use different versions, but errors may occur when a function or feature implemented in one version is changed or missing in another. In production systems which must run continually, shutting down the entire system for a major update may not be possible, such as in the telecommunication industry^[43] or the internet.^[44][45][46]
  In this case, smaller segments of a large system are upgraded individually, to minimize disruption to a large network. However, some sections could be overlooked and not upgraded, and cause compatibility errors which may be difficult to find and repair.
• Incorrect code annotations.

Concurrency

• Deadlock, where task A cannot continue until task B finishes, but at the same time, task B cannot continue until task A finishes.
• Race condition, where the computer does not perform tasks in the order the programmer intended.
• Concurrency errors in
  Time-of-check-to-time-of-use
  (TOCTOU) is a form of unprotected critical section.

Resourcing

• Null pointer dereference.
• Using an uninitialized variable.
• Using an otherwise valid instruction on the wrong
  packed decimal/binary-coded decimal
  ).
• Access violations
  .
• Resource leaks, where a finite system resource (such as memory or file handles) become exhausted by repeated allocation without release.
• Buffer overflow, in which a program tries to store data past the end of allocated storage. This may or may not lead to an access violation or storage violation. These are frequently security bugs.
• Excessive recursion which—though logically valid—causes stack overflow.
• Use-after-free error, where a pointer is used after the system has freed the memory it references.
• Double free error.

Syntax

• Use of the wrong
  equality test
  . For example, in some languages x=5 will set the value of x to 5 while x==5 will check whether x is currently 5 or some other number. Interpreted languages allow such code to fail. Compiled languages can catch such errors before testing begins.

Teamwork

• Unpropagated updates; e.g. programmer changes "myAdd" but forgets to change "mySubtract", which uses the same algorithm. These errors are mitigated by the Don't Repeat Yourself philosophy.
• Comments out of date or incorrect: many programmers assume the comments accurately describe the code.
• Differences between documentation and product.

Implications

The amount and type of damage a software bug may cause naturally affects decision-making, processes and policy regarding software quality. In applications such as human spaceflight, aviation, nuclear power, health care, public transport or automotive safety, since software flaws have the potential to cause human injury or even death, such software will have far more scrutiny and quality control than, for example, an online shopping website. In applications such as banking, where software flaws have the potential to cause serious financial damage to a bank or its customers, quality control is also more important than, say, a photo editing application.

Other than the damage caused by bugs, some of their cost is due to the effort invested in fixing them. In 1978, Lientz et al. showed that the median of projects invest 17 percent of the development effort in bug fixing.^[47] In 2020, research on GitHub repositories showed the median is 20%.^[48]

Residual bugs in delivered product

In 1994, NASA's Goddard Space Flight Center managed to reduce their average number of errors from 4.5 per 1000 lines of code (SLOC) down to 1 per 1000 SLOC.^[49]

Another study in 1990 reported that exceptionally good software development processes can achieve deployment failure rates as low as 0.1 per 1000 SLOC.^[50] This figure is iterated in literature such as Code Complete by Steve McConnell,^[51] and the NASA study on Flight Software Complexity.^[52] Some projects even attained zero defects: the firmware in the IBM Wheelwriter typewriter which consists of 63,000 SLOC, and the Space Shuttle software with 500,000 SLOC.^[50]

Well-known bugs

A number of software bugs have become well-known, usually due to their severity: examples include various space and military aircraft crashes. Possibly the most famous bug is the Year 2000 problem or Y2K bug, which caused many programs written long before the transition from 19xx to 20xx dates to malfunction. For instance, the date "25 December 04," referring to 2004, may have been incorrectly treated as 1904, or the year "2000" may have been incorrectly displayed as "19100." As a result of a major effort taken by programmers near the end of the 20th century, the most severe consequences of this bug were averted. ^{[citation needed]}

The 2012 stock trading disruption involved one such incompatibility between the old API and a new API.

In politics

"Bugs in the System" report

The Open Technology Institute, run by the group, New America,^[53] released a report "Bugs in the System" in August 2016 stating that U.S. policymakers should make reforms to help researchers identify and address software bugs. The report "highlights the need for reform in the field of software vulnerability discovery and disclosure."^[54] One of the report's authors said that Congress has not done enough to address cyber software vulnerability, even though Congress has passed a number of bills to combat the larger issue of cyber security.^[54]

Government researchers, companies, and cyber security experts are the people who typically discover software flaws. The report calls for reforming computer crime and copyright laws.^[54]

The Computer Fraud and Abuse Act, the Digital Millennium Copyright Act and the Electronic Communications Privacy Act criminalize and create civil penalties for actions that security researchers routinely engage in while conducting legitimate security research, the report said.^[54]

In popular culture

• In video gaming, the term "glitch" is sometimes used to refer to a software bug. An example is the glitch and unofficial Pokémon species MissingNo.
• In both the 1968 novel
  2010
  , it is revealed that this action was caused by the computer having been programmed with two conflicting objectives: to fully disclose all its information, and to keep the true purpose of the flight secret from the crew; this conflict caused HAL to become paranoid and eventually homicidal.
• In the English version of the Nena 1983 song 99 Luftballons (99 Red Balloons) as a result of "bugs in the software", a release of a group of 99 red balloons are mistaken for an enemy nuclear missile launch, requiring an equivalent launch response, resulting in catastrophe.
• In the 1999 American comedy Office Space, three employees attempt (unsuccessfully) to exploit their company's preoccupation with the Y2K computer bug using a computer virus that sends rounded-off fractions of a penny to their bank account—a long-known technique described as salami slicing.
• The 2004 novel The Bug, by Ellen Ullman, is about a programmer's attempt to find an elusive bug in a database application.^[55]
• The 2008 Canadian film Control Alt Delete is about a computer programmer at the end of 1999 struggling to fix bugs at his company related to the year 2000 problem.

See also

• Anti-pattern
• Bug bounty program
• Glitch removal
• Hardware bug
• ISO/IEC 9126, which classifies a bug as either a defect or a nonconformity
• Orthogonal Defect Classification
• Racetrack problem
• RISKS Digest
• Software defect indicator
• Software regression
• Software rot
• Automatic bug fixing

References

External links

MediaWiki has documentation related to: Bug management

• "Common Weakness Enumeration" – an expert webpage focus on bugs, at NIST.gov
• BUG type of Jim Gray – another Bug type
• Picture of the "first computer bug" at the Wayback Machine (archived January 12, 2015)
• "The First Computer Bug!" – an email from 1981 about Adm. Hopper's bug
• "Toward Understanding Compiler Bugs in GCC and LLVM". A 2016 study of bugs in compilers