European consumer law

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European consumer law concerns consumer protection within Europe, particularly through European Union law and the European Convention on Human Rights.

General

The

ordinary legislative procedure to protect consumers "health, safety and economic interests" and promote rights to "information, education and to organise themselves in order to safeguard their interests".[1] All member states may grant higher protection, and a "high level of consumer protection" is regarded as a fundamental right.[2] Consumers are entitled to a legislative "charter of rights" to safe and healthy products, fair terms, proper information free from misleading advertising and marketing, and rights of cancellation. Beyond these general principles, and outside specific sectors, there are four main Directives: the Product Liability Directive 1985, Unfair Terms in Consumer Contracts Directive 1993, Unfair Commercial Practices Directive 2005 and the Consumer Rights Directive 2011, requiring information and cancellation rights for consumers. As a whole, the law is designed to ensure that consumers in the EU are entitled to the same minimum rights wherever they make their transactional decisions, and largely follows inspiration from theories of consumer protection developed in California and the Consumer Bill of Rights proclaimed by John F. Kennedy in May 1962. The European Court of Justice has continually affirmed the importance of ensuring more consumer rights than in commercial contracts, both because of information asymmetry, and inequality of bargaining power.[3]

Due to their unequal bargaining power,[3] consumers are entitled to a legislative "charter of rights" to safe and healthy products, fair terms, proper information free from misleading advertising and marketing, and rights of cancellation.

The

insolvent, of a product is strictly liable to compensate a consumer for any damage caused by a defective product.[5] A "defect" is anything which falls below what a consumer is entitled to expect, and this essentially means that products should be safe for their purpose. A narrow defense is available if a producer can show that a defect could not be known by any scientific method, thought this has never been successfully invoked, because it is generally thought a profit making enterprise should not be able to externalise
the risks of its activities.

The

financial crisis of 2007–2008, the European Court of Justice advised that even terms regarding repossession of homes in Spain had to be assessed for fairness by national courts.[11] In Kušionová v SMART Capital a.s., the Court of Justice of the European Union held that consumer law was to be interpreted in the light of fundamental rights, including the right to housing, in the event that a home could be repossessed.[12] Because consumer law operates through Directives, national courts have the final say on applying the general principles set out by the European Court of Justice
's case law.

History

The European Commission announced plans in April 2018 to strengthen consumer law and the coordination of consumer rights enforcement by national authorities.[13]

Human rights

Product safety

Fair contract terms

Unfair terms

  • Unfair Consumer Contract Terms Directive 93/13/EC

Information and withdrawal

Marketing

Specific sectors

Other business regulation

See also

References

  1. TFEU art 169
  2. ^ a b See Banco Español de Crédito SA v Camino (2012) Case C-618/10, [39] and Océano Grupo Editorial and Salvat Editores (2000) C-240/98 to C-244/98 and [2000] ECR I-4941, [25]
  3. ^ Product Liability Directive 1985 85/374/EEC, recital 1 and 6
  4. ^ PLD 1985 arts 1 and 3
  5. H Collins
    , 'Good Faith in European Contract Law' (1994) 14 OJLS 229
  6. ^ Banco Español de Crédito SA v Camino (2012) Case C-618/10
  7. ^ See further, for the history behind the parallel in German contract law, BGB §307 Münchener Kommentar zum Bürgerlichen Gesetzbuch §307 Rn 32
  8. RWE AG v Verbraucherzentrale NRW eV (2013) C-92/11
  9. ^ (2013) C-488/11
  10. ^ (2013) Case C-415/11
  11. ^ (2014) Case C-34/13
  12. ^ European Commission, New Deal for Consumers, 11 April 2018
  13. ^ This amended Directive 93/13/EEC and Directive 1999/44/EC and Directive 85/577/EEC and Directive 97/7/EC
  14. ^ See EU Directive 2000/31/EC

External links