Gaming the system

Source: Wikipedia, the free encyclopedia.
"Bending the rules" redirects here. For the film, see Bending the Rules.
For the Wikipedia guideline, see Wikipedia:Gaming the system.

Gaming the system (also rigging, abusing, cheating, milking, playing, working, breaking the system, gaming, or bending the rules) can be defined as using the rules and procedures meant to protect a system to, instead,

manipulate the system for a desired outcome.[1]

The first known documented use of the term "gaming the system" is in 1975.[2] According to James Rieley, a British advisor to CEOs and an author, structures in companies and organizations (both explicit and implicit policies and procedures, stated goals, and mental models) drive behaviors that are detrimental to long-term organizational success and stifle competition.[3] For some, error is the essence of gaming the system, in which a gap in protocol allows for errant practices that lead to unintended results.[4]

Although the term generally carries negative connotations, gaming the system can be used for benign purposes in the undermining and dismantling of corrupt or oppressive organisations.[5]

Examples

Finance

regulatory arbitrage,[6]
which had enabled widespread gaming of the regulatory system.

A similar, contributing effect has been identified within corporate rating systems, where gaming the system becomes virulent when formalization is combined with transparency.[7]

Internet

See also: Security hacker

Designers of

online communities are explicitly warned that whenever one creates a system for managing a community, someone will try to work it to their advantage.[8] Accordingly, they are advised from the start to think like a bad guy and to consider what behaviors they are unintentionally encouraging by creating some new social rules for the community.[8]

Child-rearing

Parental divisions on

child-rearing will always give the child plenty of opportunity to play one parent off against the other.[9] Object relations theory states that if one parent is easy-going and the other stricter, a child is likely to take advantage of that split. According to this theory, this is always a hollow triumph; the child is really hoping that the parents will begin to work together to set limits.[10]

It has been noted that contingent feeding—offering treats if an unpopular food is eaten—encourages children to argue and practice gaming the system by niggling over the fine print.[11]

NHS dentistry

NHS dentistry in the UK sees the frequent use of gaming the system in the form of adapting treatment to the payment system, which is frequently referred to as simply "gaming". The practice of adapting treatment to payment systems, rather than clinical need, is thought to be widespread in NHS dentistry and is considered by some to be a result of a poorly planned target based system.[12] The term is also used to describe obfuscation of the scope of NHS dentistry in order to "upsell" items of treatment that should be available.

Performance management

In

performance metrics (for employees or departments) without achieving the aims of the corporation which the metrics were instigated to promote. This is related to the well-known problem inherent in incentive system design, sometimes known as perverse incentive, in that people will tend to pursue incentives, even by means that make no common sense, should the incentive be naively constructed. For instance, criticism of author-level metrics in science often described the vulnerabilities to gaming strategies of such metrics.[13][14][15]

Algorithmic governance

Whenever greater transparency is brought by the government to previously secret decisions, those decision processes become more gameable. Parties adjust their behavior to maximize their outcomes. The case of

algorithmic governance is not exceptional. Regulated parties might even employ adversarial machine learning in order to fool algorithmic models.[16][17]

Other

psychoanalysts, moving from one to another, demonstrating that they can not be cured and meanwhile learning to play a sharper and sharper game of 'Psychiatry;' eventually it becomes difficult for even a first-rate clinician to separate the wheat from the chaff.[18]

Some people confuse "gaming the system" with "working the system". Gaming the system has a negative connotation, while working the system has a positive meaning. Working the system implies that one is using an understanding to work within the system to attain sets of goals that align, whereas gaming the system implies using this understanding to attain specific goals that do not align with the rest of a set of goals. Depending on the observers' interest or preferred goals, this may be perceived as unfair or as an outcome for which the system was never intended. The cause of the difference between gaming the system and working the system lies in the existence of a (perceived) conflict between goals.

See also

References

  1. ^ Joseph Potvin. "The Great Due Date of 2008, slide 5" (PDF). Archived from the original (PDF) on 2016-06-26.(membership required)
  2. ^ 1975 Systems Engineering Conference Proceedings, Las Vegas, Nevada, November 19-21, 1975: Host Chapter, Central Arizona. American Institute of Industrial Engineers. 1975.
  3. ISBN 978-0-273-65419-3
    .
  4. ^ Mark Nunes, Error: Glitch, Noise, and Jam in New Media Cultures (2010) p. 188
  5. S2CID 199467673
    .
  6. ^ Hank Paulson, On the Brink (London 2010) p. 441
  7. ^ M. Lounsbury/P. M. Hirsch, Markets on Trial (2010) p. 147
  8. ^ a b Gavin Bell, Building Social Web Applications (2009) p. 274
  9. ISBN 978-0-7493-1410-1
    .
  10. ISBN 978-0-415-05425-6
    .
  11. ISBN 978-0-275-99347-4
    .
  12. S2CID 24194048
    .
  13. S2CID 30518724
    .
  14. doi:10.1130/GSATG226GW.1
    .
  15. OCLC 1130310967
    .
  16. ^ School, Stanford Law. "Government by Algorithm: A Review and an Agenda". Stanford Law School. Retrieved 20 March 2020.
  17. S2CID 140233845
    .
  18. ^ a b Eric Berne, Games People Play (Penguin) p. 136

Further reading

Retrieved from "https://en.wikipedia.org/w/index.php?title=Gaming_the_system&oldid=1194456463"