Normalization of deviance
Normalization of deviance, according to American sociologist Diane Vaughan, is the process in which deviance from correct or proper behavior or rule becomes culturally normalized.[1]
Vaughan defines the process where a clearly unsafe practice becomes considered normal if it does not immediately cause a catastrophe: "a long incubation period [before a final disaster] with early warning signs that were either misinterpreted, ignored or missed completely".[2][3]
The original example cited by Vaughan is the events leading to the Space Shuttle Challenger disaster in 1986, but the concept has also been applied to aviation safety,[4][5] clinical practice in medicine,[6] and the public's deviance from health measures aimed to stop the COVID-19 pandemic.[7]
Normalization of deviance can exist in conjunction with corporate
See also
- Groupthink
- Overconfidence
- Safety culture
- Shifting baseline
References
- ^ Wilcutt, Terry; Bell, Hal (November 3, 2014). "The Cost of Silence: Normalization of Deviance and Groupthink" (PDF). Retrieved February 7, 2020.
- PMID 20161685.
- ISBN 978-0-226-34696-0.
- ^ Rosenkrans, Wayne (June 8, 2015). "Normalization of Deviance". Flight Safety Foundation. Retrieved February 7, 2020.
- ^ Albright, James (January 2017). "Normalization of Deviance - SOPs are not a suggestion" (PDF). BSU Aviation.
- S2CID 3443064.
- ^ Petruzzelli, Emily (2020). "Normalization of Deviance in the Time of COVID-19". Chemical Engineering Progress: 3.
- ^ Robison, P., Flying Blind, Doubleday, New York, 2021.