PLDT
Formerly | Philippine Long Distance Telephone Company (1928–2016) |
---|---|
Company type | Public |
PSE: TEL NYSE: PHI | |
Industry | Telecommunications |
Predecessor |
|
Founded | Manila, Philippine Islands (November 28, 1928 ) |
Headquarters | Ramon Cojuangco Building, Makati Avenue corner Dela Rosa Street, Legazpi Village, Makati, Metro Manila, Philippines |
Area served | Worldwide |
Key people |
(SVP, Chief Legal Counsel and Corporate Secretary) Catherine Yap-Yang (FVP & Group Corporate Communications Officer) |
Products | |
Website | main |
PLDT, Inc., formerly known as the Philippine Long Distance Telephone Company (
PLDT is one of the Philippine's major telecommunications providers, along with Globe Telecom and startup Dito Telecommunity. Founded in 1928, it is the oldest and largest telecommunications company in the Philippines, in terms of assets and revenues.[4]
The company's core businesses are
Throughout the past decades, PLDT has received numerous complaints from the Philippine House of Representatives and Senate regarding slow internet connection.[5]
History
GTE era
PLDT was established on November 28, 1928, by a Philippine Government
By the 1930s, PLDT had an expansive fixed-line network and for the first time linked the Philippines to the outside world via radiotelephone services, connecting the Philippines to the United States and other parts of the world.
Telephone service in the Philippines was interrupted due to World War II. At the end of the war, the Philippines' communications infrastructure was in ruins. U.S. military authorities eventually handed over the remains of the communications infrastructure to PLDT in 1947, and with the help of massive U.S. aid to the Philippines during the 1940s and 1950s, PLDT recovered so quickly that its telephone subscribers outpaced that of pre-war levels by 1953.
Ramon Cojuangco Era
On December 20, 1967, a group of Filipino entrepreneurs and businessmen led by Ramon Cojuangco took control of PLDT after buying its shares from the American telecommunications company GTE. The group took control of PLDT's management on January 1, 1968, with the election of Gregorio S. Licaros and Cojuangco as chairman and president of PLDT, respectively. A few months later, PLDT's main office in Makati (known today as the Ramon Cojuangco Building) was opened, and PLDT's expansion programs begin, hoping to bring reliable telephone services to the rural areas. It was also during that time that PLDT was able to use Intelsat II F-4 communications satellite to beam international events such as the Apollo 8 mission and the funeral of Robert F. Kennedy in 1968.
Martial Law
PLDT was permitted to operate during Martial Law. During the 1970s, PLDT was nationalized by the government of then-president Ferdinand Marcos and in 1981, in compliance of then existing policy of the Philippine government to integrate the Philippine telecommunications industry, purchased substantially all of the assets and liabilities of Republic Telephone Company, becoming the country's telephone monopoly. Under this monopoly, service expansion were severely curtailed or practically nonexistent. In the Martial Law years people would apply for phone service only to wait for years and years on end behind an impossibly long application backlog. It is not unheard of for people and small businesses back then to barter for a single telephone line in the black market for tens of thousands of pesos. The incumbent Singaporean Prime Minister Lee Kuan Yew referred to the situation when visiting the Philippines during the term of President Fidel V. Ramos. He said, albeit in jest, “In the Philippines, 95% of the population has no telephone, while the remaining 5% are waiting for that dial tone.”[7][8]
Tonyboy Cojuangco Era
After President Marcos was
By 1995, with the passage of the Telecommunications Act and the subsequent deregulation of the Philippine telecommunications industry, the company has been de-monopolized.In 1992, PLDT partnered with
First Pacific Era
In 1998, Hong Kong-based
PLDT acquired 51.55% of the shares of
In April 2016, the company, then known as the Philippine Long Distance Telephone Company, dropped the "long distance telephone" from its corporate name and was renamed PLDT Inc.[11] Its board of directors approved the new corporate name to reflect on the company's new range of services, mainly focusing on data services. On June 13, 2016, PLDT and its subsidiary Smart unveiled their new logos and identity as part of the company's continuing digital pivot.[3]
On March 16, 2023, it was announced that PLDT was to acquire the broadband business of Sky Cable Corporation.[12][13] Earlier, there was already a deal where Cignal Cable Corporation was set to acquire minority stake of Sky Cable Corporation but it was terminated due to alleged political pressure.[14]
On Mar 09, 2024, PLDT obtained a P1 billion
In a 38-page decision penned by Rodil Zalameda and promulgated on February 14, 2024, the High Tribunal ordered the regularization of 7,344 "contractual employees" of PLDT engaged in line installation, repair, and maintenance. It dismissed the consolidated petition for review on certiorari filed by Silvestre Bello III and the Mangaggawa ng Komunikasyon ng Pilipinas, affirming a Court of Appeals judgment that found PLDT and its contractor committed labor violations. It however clarified that "labor contracting is not per se illegal, following Article 106 of the Labor Code expressly allowing an employer to engage in legitimate labor contracting, which the DoLE implements through DO 18-A and DO 174-2017."[16] The high court finally remanded the case to the Office of the Regional Director of Dole NCR "to review and determine the impact of the regularization of the workers performing installation, repair, and maintenance services and to review, compute, and properly determine the monetary award on the labor standards violation, to which petitioner PLDT Inc. and the concerned contractors are solidarily liable."[17]
Operations
Fixed Line
PLDT's fixed line business offers services intended for enterprises, small and medium enterprises, and corporate consumers – including corporate data, ICT solutions, data networking, and cybersecurity solutions. PLDT also offers
PLDT's retail fixed line services are branded under PLDT Home brand. It offers home
.Wireless
PLDT operates its wireless cellular services through its brands, namely Smart and TNT
Smart, its flagship brand, offers commercial wireless services through its
TNT provides a wide range of offerings in low-cost call, text, and mobile internet packages, as well as other value-added services.
Investments
PLDT currently invests in media through
PLDT also has investments in energy utility (Meralco, through PLDT Communication and Energy Ventures), business jet transportation (Pacific Global One Aviation Company), and e-commerce and financial technology development (Voyager Innovations), among others.
Ownership
The company's ownership is divided among the public (41.55%),
Criticisms
Bandwidth caps
In October 2015, PLDT introduced so-called "volume boosters" (instead of 30% bandwidth throttling in 2014 and 256 kbit/s bandwidth throttling in 2015) when exceeding monthly 30 GB to 70 GB bandwidth cap for TD-LTE connection plans (Ultera). "In case your usage exceeds your monthly volume allowance, you can still enjoy the internet by purchasing additional volume boosters. Otherwise, connectivity will be halted until your monthly volume is refreshed on your next billing cycle."[20] Globe followed the suit with a similar "volume boost" arrangement.[21]
This practice has since been weaned off for fixed broadband such as DSL and fiber optic, particularly with capped rates being silently retired. Globe, who previously retired all their unlimited data rates to capped ones, have reintroduced uncapped rates too.
Lock-in period
In 2015, PLDT increased lock-in period for TD-LTE connection plans from 24 to 36 months (3 years) with the pre-termination fee equal to the full balance for the remaining period. After the lock-in period the contract is automatically renewed for another 36 months subject to the same terms and conditions.[22] As of now the Globe lock-in period is still 2 years with no pre-termination fee outside of the lock-in period.[23] The PLDT TD-LTE contract allows PLDT to change the terms and conditions at any time with the only way left for subscribers to opt out of the altered service through paying the full pre-termination fee: "8.3 Modification. SBI reserves the right at its discretion to modify, delete or add to any of the terms and conditions of this Agreement at any time without further notice. It is the Subscriber’s responsibility to regularly check any changes to these Terms and Conditions. The Subscriber’s continued use of the Service after any such changes constitutes acceptance of the new Terms and Conditions."[22] Even as the Consumer Act of the Philippines states "Unfair or Unconscionable Sales Act or Practice ... the following circumstances shall be considered ... that the transaction that the seller or supplier induced the consumer to enter into was excessively one-sided in favor of the seller or supplier",[24] the practice of inducing extremely long-term contracts with the ultimate pre-termination penalty has not been legally challenged yet.
Subsidiaries and affiliates
Sports teams
- PLDT Home Fibr Hitters (men's team)
- PLDT Home Fibr Hitters (women's team)
Esports
- Omega (esports), a professional esports team launched by PLDT and its mobile arm, Smart for Dota 2, Mobile Legends: Bang Bang, and Tekken 7
See also
- Internet in the Philippines
- List of companies of the Philippines
- Telecommunications in the Philippines
References
- ^ a b c d e f SEC Form 17-C with Management's Discussion and Analysis (4Q 2022) (PDF) (Report). March 23, 2023.
- ^ "Maligayang Bati Sa Iyo" [Season's Greetings to You]. Commercial advertisement. Liwayway (in Tagalog). Vol. XVI, no. 5. Manila: Ramon Roces Publications, Inc. December 10, 1937. p. 100.
- ^ a b "PLDT, Smart unveil new logo in line with 'digital pivot'". PLDT. June 13, 2016. Retrieved June 13, 2016.
- ^ PLDT Financial Results
- ^ Yap, DJ (December 26, 2014). "Congress urged to probe slow Internet service in PH". Philippine Daily Inquirer. Retrieved September 28, 2021.
- ^ PHILIPPINE LONG DISTANCE TELEPHONE COMPANY Archived January 2, 2011, at the Wayback Machine retrieved May 7, 2013
- ^ "PLDT-Digitel mega-deal violates law | Inquirer Opinion". Opinion.inquirer.net. May 27, 2011. Retrieved September 14, 2013.
- ISBN 978-0271045849.
- ^ a b "History". PLDT. Retrieved September 14, 2013.
- ^ "PLDT launches RP's first cellular phone". Manila Standard. Standard Publications, Inc. March 16, 1988. Retrieved January 13, 2023.
- ^ "PLDT drops 'long distance,' soon to be called PLDT, Inc". Rappler. April 13, 2016. Archived from the original on April 16, 2016. Retrieved June 15, 2016.
- ^ "PLDT to take over Sky's broadband business". Philstar.com. Retrieved April 7, 2023.
- ^ "PLDT, bibilhin ang SKY Cable sa halagang P6.75B". PEP.ph. Retrieved April 7, 2023.
- ^ Neil (September 1, 2022). "ABS-CBN, TV5 terminate landmark partnership deal". BusinessWorld Online. Retrieved April 7, 2023.
- ^ "PLDT secures P1B 'green loan'". SunStar Cebu. March 9, 2024. Retrieved March 10, 2024.
- ^ Locus, Sandy (March 9, 2024). "SC orders PLDT to regularize employees engaged in installation, repair and maintenance of service lines". GMA Integrated News. Retrieved March 10, 2024.
- ^ Bautista, Jane (March 8, 2024). "SC: Workers servicing PLDT lines must be regularized". Philippine Daily Inquirer. Retrieved March 10, 2024.
- ^ "PLDT to lower stake in Voyager". BusinessMirror.[permanent dead link]
- ^ "Public Ownership Report as of September 30, 2020". PLDT. Retrieved January 6, 2021.
- ^ "PLDT HOME Ultera support library, FAQ". Archived from the original on February 15, 2017. Retrieved March 2, 2017.
- ^ "Globe – FAQ – Volume Boost".
- ^ a b "Terms and Conditions". Archived from the original on November 4, 2020. Retrieved March 2, 2017.
- ^ "Tattoo Free Installation Promo>FAQs". Archived from the original on June 26, 2016. Retrieved March 2, 2017.
- ^ "R.A. 7394". lawphil.net.
External links
Media related to PLDT at Wikimedia Commons