Press Ganey
Industry | South Bend, Indiana , |
---|---|
Key people | Patrick T. Ryan (Executive Chairman and CEO) Darren Dworkin (COO) Nell Buhlman (Chief Administrative officer) Irwin Press and Rod Ganey (cofounders) |
Number of employees | 2,500 (2015[1]) |
Website | www |
Press Ganey Associates is a
History
Press Ganey Associates was founded in 1985 by medical anthropologist Irwin Press and sociologist-statistician Rod Ganey, both of whom were then professors at the University of Notre Dame. Over the next fifteen years, the company's client base, which initially consisted of only a few hospitals, grew steadily in size.[3]
In 1993,
The
In 2020, Press Ganey acquired NarrativeDx, a patented natural language processing platform built specifically for the language of healthcare. They also acquired Doctor.com, a digital platform in provider directories, online bookings and provider analysis.[citation needed]
Press Ganey acquired SPH Analytics, a company providing customer experience measurement and engagement for the health insurance industry in May 2021. SPH deploys an analytical and predictive approach to measure and report the consumer experience.[citation needed]
In April 2022, Press Ganey acquired the market research, customer experience and employee experience technology business, Forsta.[7]
References
- ^ "Press Ganey marks 30th anniversary". South Bend Tribune. 2015-08-05. Retrieved 2018-10-26.
- PMID 28183312.
- PMID 24257092.
- ^ writer, Jeff Parrott Staff. "Former CEO Mel Hall announces bid to unseat Jackie Walorski". South Bend Tribune. Retrieved 2018-10-25.
- PMID 22811203.
- PMID 27084192.
- ^ "Forsta acquisition completed | News". Research Live. Retrieved 2022-04-28.
External links