Sky (New Zealand)
Broadband internet | |
Revenue | NZ$736.1 million (2022) |
---|---|
NZ$80.8 million (2022) | |
NZ$62.2 million (2022) | |
Total assets | NZ$776.9 million (2022) |
Total equity | NZ$494.5 million (2022) [3] |
Number of employees | 1,200+ |
Website | sky |
Sky Network Television Limited, more commonly known as Sky, is a New Zealand
History
This section needs additional citations for verification. (February 2024) |
The company was founded by
The concept of a pay television service was new to New Zealand and Sky had early problems. These included viewer acceptance of subscriber television. It faced difficulty in educating retailers and customers on the use of the original decoders. However, this problem was eased with the introduction of easier-to-use decoders that allowed greater viewer flexibility.
UHF service
Sky originally launched on 18 May 1990 as an analogue UHF service. Subscribers required a
Free-to-air broadcasts were shown in the early morning hours on Sky News and between 5 pm and 6 pm on Sky Sport until mid-1991; however, those without a Sky subscription could view the broadcasts without a UHF decoder by tuning their TV to the Sky News or Sky Sport UHF channel, as the signals were not scrambled during those times.
The original channel lineup consisted of three channels,
In 1994, Sky launched two further channels –
Orange broadcast from 10 am onwards each day with
Later, funding allowed Sky to extend its coverage throughout most of New Zealand: In 1991, the company expanded to
Following the launch of the digital satellite service in 1998 (see below), Sky began reducing services on the UHF platform. NICAM stereo was eventually removed from Sky Movies, the CNN channel was discontinued in 2004 with the UHF frequencies issued to
Sky switched off its analogue UHF TV service on 11 March 2010 at midnight.[4]
Sky used a portion of the freed up UHF and radio spectrum to launch its joint venture, Igloo, in December 2012. The remaining unused spectrum was relinquished back to the Government and will be recycled to support new broadcasting ventures.[5]
Satellite service
In April 1997, Sky introduced a nationwide analogue direct broadcasting via satellite (DBS) service over the Optus B1 satellite. This allowed it to offer more channels and interactive options, as well as nationwide coverage. It upgraded it to a digital service in December 1998.
While some channels on the UHF platform were shared with other channels, Sky Digital screened the same channels 24 hours a day. Orange (later known as Sky 1 and
Digital versions of free-to-air channels have always been available on Sky Digital meaning that some subscribers did not need to purchase any equipment to receive digital TV when New Zealand switched off its analogue service. While most free-to-air channels have been available on Sky Digital, TVNZ channels
A SkyMail email service was featured for a time, but was later pulled due to lack of interest (including the wireless keyboards they had produced for it).
The unreliability of the ageing Optus B1 satellite was highlighted when the DBS service went offline just before 7 p.m.
My Sky launch
In December 2005, Sky released its own
There was software in My Sky that after an hour of no signal from Sky then the decoder locks playback of pre-recorded programmes. This was discovered on 30 March 2006, after the ageing Optus B1 satellite was out of alignment for a 13-hour period and therefore unable to broadcast Sky to over 600,000 subscribers.
This generation of box was replaced by My Sky HDi when it launched on 1 July 2008. These boxes allow connection of up to four satellites which can work with its four TV tuner cards in any combination. The device has a 320GB HDD. The quality of My Sky HDi is 576i via component and 720/1080i via HDMI.
A new feature was released exclusive to My Sky HDi on 6 July 2010 called Record Me. This feature allows subscribers to press the green button on programme advertisements to record that advertised programme.
In May 2009, Sky introduced copy protection on My Sky and My Sky HDi decoders limiting the ability to copy material from My Sky/My Sky HDi to DVD/HDD recorders and to PCs. Sky Box Office channels, including adult channels are copy protected so DVD/HDD recorders and PCs will not record from these channels. Other channels are not copy protected. Copy protection technology is not built into other decoders.
On 1 July 2011, a version of the same decoder with a 1TB hard drive was launched as My Sky+.
Purchase of Prime Television
In November 2005, Sky announced it had purchased the free-to-air channel
Purchase of Onsite Broadcasting
In July 2010, Sky purchased Onsite Broadcasting, later Outside Broadcasting (OSB), from Australia's Prime Media Group. The sale price was $35 million but once liabilities were taken into account the net amount was $13.5 million.[7] Since 2001, OSB provided outside broadcast facilities for Sky's sporting coverage and was also contracted out by Sky to other broadcasters like TVNZ, TV3, Warner Brothers, Fox Sports, Channel 9, Ten Network, Channel 7 and BBC among others. It effectively replaced Moving Pictures, which was TVNZ's outside broadcast division, that had dominated the market. Moving Picture's assets were eventually sold when Sky's sports rights increased in the mid 2000s and OSB took hold.
OSB owned the following vehicles (until 2020's sale), based in Auckland, Wellington and Christchurch;
- HD1 and HD3: 14.3m semi-trailer production unit with expanding side, capable of holding 20+ cameras. They are supporter by tender vehicles. HD1 is based in Christchurch.
- HD2: 14.3m semi-trailer production unit with the capability of holding up to 16+ cameras. It is supported by a tender vehicle with extra production facilities. This unit is based in Wellington.
- HD4: 15m semi-trailer production unit with the capability of using 16+ cameras. It too is supported by a tender vehicle with additional production space.
- HD5: 12.5m rigid truck and can input 8+ cameras supported by a similar sized tender vehicle with additional production room.
- HD6: Small van which is capable of 6+ cameras. It is supported by a similar sized van for storage and linking
- AUX1: Was an original outside broadcast production unit (OSB1), however it has been converted into a specialised production trailer (not a stand-alone OB trailer) for specialty cameras, additional graphics and houses any overflow production areas for larger broadcasts
- OSB2: An original standard definition 13.5m semi-trailer production unit capable of 14+ cameras. This is supported by a tender truck with additional production space.
- HD/SD Fly Away kits: Suitable for broadcasts overseas[8][9][10]
On 12 August 2020, Sky announced it had sold Outside Broadcasting to NEP New Zealand, part of American production company NEP Group. As part of the transaction, NEP will be Sky's outsourced technical production partner in New Zealand until at least 2030.[11] The sale was cleared by the Commerce Commission on 5 February 2021.[12]
News Corp sale
In February 2013,
Replacement of legacy hardware
From November 2015, Sky started replacing the legacy standard digital decoders and original 2005 My Sky decoders with a new digital decoder, manufactured by Kaon.
The Kaon Sky box includes built-in Wi-Fi. A Sky Link adapter device can be ordered for free by customers, in order to use a Wi-Fi connection on current My Sky boxes. The Kaon box has an ability to block recording features and storage capacity. The decoder upgrade allowed Sky to cease broadcasting scrambled channels using
Additionally, the My Sky HDi and My Sky + decoder software was upgraded to use the same system software as the new Kaon boxes. The new Sky software had features such as internet capability, search functionality, favourite channels, and a series stack function.
The software upgrade to My Sky boxes contained many bugs and caused thousands of customers to become disgruntled.[14] The major issue was with the screen font which Sky later addressed in a future upgrade.
Proposed merger with Vodafone New Zealand
In June 2016, Sky TV and Vodafone New Zealand (now One NZ) agreed to merge, with Sky TV purchasing 100% of Vodafone NZ operations for a cash payment of $1.25 billion NZD and issuing new shares to the Vodafone Group. Vodafone UK will get 51% stake of the company.[15] However, the proposed merger was rejected by the Commerce Commission which saw a plunge in Sky TV's shares.[16] Sky continued to be a wholesale channel provider to Vodafone until 31 March 2023.
Unbundling, IVP project and departure of CEO
In late February 2018, Sky TV announced that it would be splitting its existing Sky Basic service into two new packages called Sky Starter and Sky Entertainment, giving new and existing customers the option of building bundles. The Sky Starter package would cost $24.91 monthly, replacing the earlier Sky Basic service which cost $49.91 monthly with extra charges for sports, movie, and other premier channels. The price reduction came in response to fierce competition from streaming services such as
In early March 2018, it was reported that Sky TV CEO John Fellet was pursuing talks with Netflix and Amazon Prime to share content and services. Fellet hoped to mimic the UK-based television company
On 26 March 2018, John Fellet announced his intention to step down from his position, after being CEO for 17 years. Fellet had been with the company since 1991, first as chief operating officer before taking on the chief executive role in January 2001. On 21 February 2019, Martin Stewart replaced John Fellet as CEO. He had previously worked for
Focus on streaming
In February 2015, Sky launched its own subscription-based video streaming service called Neon to allow New Zealanders to stream various HBO films and shows and to compete with US-based streaming service Netflix, which launched in New Zealand in March 2015. Sky had initially planned to launch Neon in 2014 but was delayed by systems bugs.[1][23]
On 16 August 2019, Sky announced it had purchased Coliseum Sports Media's global rugby streaming service RugbyPass for approximately US$40 million.[2]
On 19 December 2019, it was announced that Sky would be purchasing
Launch of broadband service
On 21 May 2020, Sky announced its plans to launch fibre broadband internet plans in 2021. Sky raised $157 million from investors with a discounted share issue to cover the cost of entering the broadband market.[32][33] On 10 September 2020, Sky announced that a number of its staff members including Sky's then CEO, Martin Stewart, were trialing the broadband service in their homes. This testing was later expanded to a small group of customers in December 2020.
On 24 March 2021, Sky launched the broadband service initially for existing satellite customers only. Sky later expanded the offering to new customers on 17 May 2021.[34]
Pursuing partnerships
On 22 August 2019, it was announced that Sky had signed a six-year agreement to take over from Westpac as the naming sponsor of Wellington Regional Stadium, effective 1 January 2020.[35]
On 28 November 2019, Sky announced that
On 27 October 2020, Sky announced a partnership with Spark, where the Sky Sport Now streaming service would be bundled with Spark Sport for a NZ$49.99 monthly subscription.[37]
On 9 June 2021, Sky announced an exclusive partnership with Disney to provide Sky Broadband customers with a 12-month subscription to the Disney+ streaming service.[38]
On 24 June 2021, Sky announced a partnership with
In response to the
Products and services
Satellite television channels
Sky defines a virtual channel order that groups channels by their content.[41]
General entertainment channels are below channel 31 which includes
Movie channels are from 30 to 39 which includes
Sporting channels are from 50 to 69 which includes
offers one off pay-per-view events.Documentary channels are from 70 to 79 which includes targeted scheduling for
Public service channels are from 80 to 85 which includes government funded free-to-air
News coverage channels are from 85 to 99 which includes government provided
Children & family entertainment channels are from 100 to 109 which includes the
Religious channels are from 200 to 299 which includes
Channels of an Asian origin include the English-speaking
A selection of Jukebox radio channels from 400 to 499 are available called Sky Digital Music. With free-to-air radio from 420 to 429 which includes RNZ National, RNZ Concert and Tahu FM.
Timeshifted versions of general entertainment channels are from 501 to 599 for an hour delay of
Channels for special services (system/hidden) are from 800 to 999 which includes Supercheap in-store radio and an auxiliary backup channel.
Prior to 30 November 2019, Sky also provided the
Previously Sky featured adult TV channels, including content from Playboy, but these were eventually discontinued.[44]
High definition channels include:
- TVNZ 1
- TVNZ 2
- Three
- Sky Open
- Sky 5
- Vibe
- BBC UKTV
- SoHo
- Universal TV
- Comedy Central
- MTV
- Living
- MTV Hits
- Sky Arts
- TVNZ Duke
- Sky Movies channels
- Rialto
- Sky Box Office
- Sky Sport channels
- ESPN and ESPN2
- TAB Trackside 1 and TAB Trackside 2
- Sky Arena
- Discovery
- BBC Earth
- Discovery Turbo
Due to satellite bandwidth constraints, the quality is lower for TVNZ 1, TVNZ 2 and Three than the free-to-air terrestrial versions.
MySky
All Sky customers have the option to subscribe to the MySky service, per each Sky box in order to activate PVR features on that box. This allows the customer to pause and rewind live television, as well as record three channels while watching a fourth live, on their Sky box. The current
Streaming services
Sky On Demand
Sky announced late 2006 that it will be using the 30% reserved disk space in the PVR to offer a video on demand service to its My Sky customers. This service commenced in 2007 offering 12−15 movies at any one time. New titles were downloaded automatically from the Optus D1 satellite to the PVR and listed only when they are available for purchase and instant playback.
In November 2015, the Sky On Demand offering was extended to allow all Sky customers to watch subscribed content at a time that suits them, rather than according to the linear schedule. This removes the need to pre-record certain TV shows or films, because viewers can connect the updated decoder to their home broadband and choose stream content from the catalogue of options depending on which channels they subscribe to. This is more akin to on-demand services offered by TVNZ and Netflix, and is designed to give viewers more freedom.
Sky Go
Sky Go is Sky's video on demand and live streaming service, which was launched in 2011 as iSky. It can be accessed via the Sky Go website on PC or via a device via the Sky Go app.[45]
Remote record
In August 2009 an online service was launched where customers can log on and set their My Sky boxes to record programmes.[46] The instruction to record a programme is sent to the set-top boxes via satellite.
Sky TV Guide app
Sky has released a mobile
Sky Sport Now
In 2015, Sky launched an online streaming service called Fan Pass (branded as FAN PASS), which provided access to Sky Sport channels 1–4, including highlights on demand. Pay-Per-View events could be purchased separately when available. This service was offered at a discount to Spark customers with unlimited broadband.[citation needed]
On 14 August 2019, Sky re-branded Fan Pass as Sky Sport Now, featuring live streams for all 10 Sky Sport channels, highlights, on demand, match statistics and points tables. Three passes are available for purchase: a week pass, a month pass and a 12-month Pass. Pay-Per-View events can be purchased separately when they become available.[citation needed]
On 27 October 2020, Sky announced that it would be bundling its Sky Sport Now streaming service with Spark Sport for a NZ$49.99 monthly subscription from 16 November 2020 onwards.[49]
Neon
In February 2015, Sky launched
In mid December 2019, it was announced that Sky would be purchasing rival streaming service Lightbox. For that period, Spark will continue to provide services to Lightbox customers while Sky will be footing the operational costs.[24][25][26][27] On 7 July 2020, Sky formally merged the Lightbox app into Neon. This revamped streaming service allows users to stream on two devices, download films and shows onto devices, rent movies, and create multiple user profiles.[31]
Discontinued products and services
Igloo
On 24 November 2011 Sky announced they had formed a partnership with
The Igloo service was provided through
The Igloo service was closed on 1 March 2017, and Igloo boxes can still be used to access free-to-air channels by updating the system software of the box.
Fatso
Sky also owned an
Magazine publishing
Sky provided a Skywatch monthly magazine to all its customers, published by Stuff and printed by Ovato. Skywatch once had a readership of 965,000 which made it the largest magazine read in New Zealand, and the largest monthly magazine. The magazine provided monthly listings for Sky channels, as well as highlights and features. The publication moved to digital only in April 2020 and was discontinued in August 2020.[54]
In January 2007, Sky launched Sky Sport: The Magazine, as the published extension of the Sky Sport television package. The magazine featured articles by local and international sports writers, as well as sports photography. Sky TV Rugby commentator Scotty Stevenson was the editor. Publication ceased in June 2015.
Technical
Sky satellite subscribers receive a standard 60-centimetre satellite dish installed on their home along with set-top boxes as part of the installation.[citation needed]
Sky switched from the ageing
A
Equipment ownership
When a customer subscribes to Sky they will have a decoder professionally installed and a satellite dish installed if one isn't already available. Sky maintains ownership of the equipment and part of the customers monthly subscription cost includes the rental of the decoder. Customers who have My Sky pay an additional cost per month. If a customer wants to discontinue their Sky service on a temporary basis the customer can switch to a decoder rental option which allows the customer to receive free-to-air channels only.
When the customer cancels a Sky subscription the customer is required to return the equipment but not the satellite dish. If the customer moves to another address the customer is required to leave the satellite dish behind and arrange for a new satellite dish to be installed at the new address, at the customers expense, if a satellite dish has not already been installed at the new address. The satellite dish can be used to receive the Freeview satellite service using a Freeview set top box.
Reputation
The 2016 NZ Corporate Reputation Index placed Sky in last place. The Corporate Reputation Index lists the top 25 companies in New Zealand based on revenue sourced from the 2015 Deloitte Top 200 list, and is judged by consumers with no company input. In the 2016 list Sky had dropped two places to number 25 from 2015.[55][56]
In the 2020 Brand Reputation Index, Sky came in at Number 9 in the Top 10 Brands Delivering Brand Purpose.[57]
See also
- Optus satellite failures
References
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