Travel technology
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Travel technology (also called tourism technology, and hospitality automation) is the application of
Travel technology was originally associated with the
Online travel agencies
Booking engines allow easy access for consumers and travel professionals; the systems enable individuals to make reservations and compare prices. Online travel agencies such as expedia.com, are a large contribution to how the travel and tourism industries have changed due to technology. These online agencies help users plan and book trips and provide comparisons of hotels, flights, vacation packages, prices and more, all in one place. The change from of-person to online travel agencies gives the customer more power in planning their trip.
Customer reviews
The increase in review websites has also had a huge impact on the tourism industry. Sites such as
Social media and mobile technologies
The introduction of smartphones and mobile applications has also had a big effect on the tourism industry. Social media posts allow users to gather general information, free of marketing bias.
Applications such as Uber and Lyft have also made travelling easier. Users no longer have to plan ahead for transportation to and from an airport or a different destination. Ubers and Lyfts may also be used in place of a rental car.
Mobile communication
Today the
See also
- List of global distribution systems
- Online hotel reservations
Notes
- ISSN 0969-6989.
- ISBN 978-3-540-70905-3
- S2CID 154619259.
References
- Benckendorff, Pierre J.; Sheldon, P.J.; Fesenmaier, D.R. (2014). Tourism Information Technology (Second ed.). Wallingford, UK: CABI. ISBN 978-1-7806-4185-0.
- Buhalis, Dimitrios (2003). Etourism: Information Technology for Strategic Tourism Management. Harlow, England: Financial Times Prentice Hall. ISBN 978-0-582-35740-2.
- Cantoni, Lorenzo; Xiang, Zheng (2013). Information and Communication Technologies in Tourism 2013. Berlin – Heidelberg: Springer. ISBN 978-3-642-36309-2.
- Egger, Roman (2005). Grundlagen Des Etourism: Informations- Und Kommunikationstechnologien Im Tourismus (in German). Aachen: Shaker. ISBN 978-3-8322-3663-2.
- Egger, Roman; Buhalis, Dimitrios (2008). Etourism Case Studies: Management and Marketing Issues. Amsterdam [etc.]: Butterworth-Heinemann. ISBN 978-0-7506-8667-9.
- Fesenmaier, Daniel R.; Wober, Karl W.; Werthner, H. (2006). Destination Recommendation Systems: Behavioural Foundations and Applications. Wallingford, UK: CABI. ISBN 978-0-85199-023-1.
- Maurer, Ed (2003). Internet for the Retail Travel Industry. Clifton Park, NY: Thomson/Delmar Learning. ISBN 978-0-7668-4071-3.
- Tesone, Dana V. (2005). Hospitality Information Systems and E-Commerce. New York: John Wiley and Sons Ltd. ISBN 978-0-471-47849-2.
- Werthner, Hannes; Klein, S. (1999). Information Technology and Tourism. A Challenging Relationship. Vienna: Springer. ISBN 978-3-211-83274-5.
- Zhou, Zongqing (2004). E-commerce and Information Technology in Hospitality and Tourism. Clifton Park, NY: Delmar Learning. ISBN 978-0-7668-4140-6.