UnitedHealth Group

Source: Wikipedia, the free encyclopedia.

UnitedHealth Group Incorporated
Websiteunitedhealthgroup.com
Footnotes / references
[1][2][3]

UnitedHealth Group Incorporated is an American multinational health insurance and services company based in Minnetonka, Minnesota. Offering insurance products under UnitedHealthcare, and health care services and care delivery aided by technology and data under Optum, it is the world's eleventh-largest company by revenue and the largest health care company by revenue.

The company is ranked 10th on the 2023 Fortune Global 500. UnitedHealth Group had a market capitalization of $477.4 billion as of August 7, 2023.

History

1970s-1990s

UnitedHealth Group has origins dating back to late 1974 with the founding of Minnesota-based Charter Med Incorporated by Richard Taylor Burke. It originally processed claims for doctors at the Hennepin County Medical Society.[4] United HealthCare Corporation was founded in 1977 to purchase Charter Med and create a network-based health plan for seniors.[5] It became a publicly traded company in 1984 and changed its name to UnitedHealth Group in 1998.[6]

In 1988, United HealthCare started its first

SmithKline Beecham in 1994 for $2.3 billion.[7]

In 1994, United HealthCare acquired Ramsey-HMO, a Florida insurer.[8] In 1995, the company acquired The MetraHealth Companies Inc. for $1.65 billion. MetraHealth was a privately held company formed by combining the group healthcare operations of The Travelers Companies and MetLife. In 1996, United HealthCare acquired HealthWise of America, which operated HMOs in Arkansas, Maryland, Kentucky and Tennessee.[9]

In 1998, the company was reorganized as the

AHCCCS provider.[10]

2000s

In 2001, EverCare, a UnitedHealth Group subsidiary, merged with LifeMark Health Plans

Optum Bank
in 2012.

In April 2004, UnitedHealth Group acquired Touchpoint Health Plan, a Wisconsin health plan.[16] In July 2004, the company acquired Oxford Health Plans.[17]

In December 2005, the company acquired

antitrust regulator concerns, and also agreed to end its network access agreement with Blue Shield of California. The Tucson business was sold to Cigna.[19] The company acquired Prescription Solutions, another pharmacy benefits manager, as part of its acquisition of PacifiCare Health Systems.[20]
This business was later rebranded OptumRx.

In February 2006, the company acquired John Deere Health Care.[21][22][23] The same year, William W. McGuire stepped down as chairman and director due to his involvement in the employee stock options scandal.[24] He was replaced by CEO Stephen Hemsley who had served as president and COO and a member of the board of directors. McGuire's exit compensation from UnitedHealth was anticipated to be $1.1 billion,[25] but he only received $618 million after returning $420 million in stock options.[26]

In February 2008, the company acquired Sierra Health Services for $2.6 billion.[27] As part of the transaction, to obtain regulatory approval, 25,000 customers were sold to Humana.[28] In July 2009, UnitedHealth Group agreed to acquire Health Net's Northeast licensed subsidiaries for up to $570 million in payments spread out over two years.[29]

2010s

Through 2010 and into 2011, senior executives of the company met monthly with executives of other health insurers to limit the effect of the health care reform law.[30]

In July 2010, Ingenix acquired Picis Clinical Solutions, Inc., a health information provider for the high-acuity areas of hospitals.[31][32]

Former LHI buildings in La Crosse

In 2011, Logistics Health, Inc. of La Crosse, Wisconsin, was acquired by OptumHealth.[33] In September 2014, the office buildings where LHI is based were sold to UnitedHealth Group for $45 million.[34][35]

In February 2012, the company acquired XLHealth, a sponsor of Medicare Advantage health plans with a primary focus on medicare recipients with special needs such as those with chronic illness and those eligible for Medicaid ("dual eligibles").[36] In October 2012, UnitedHealth Group and Amil Participações, one of the biggest Brazilian health insurance companies, completed the first phase of their merger.[37][38][39]

In February 2014,

majority stake in the Washington, D.C.-based startup Audax Health.[40] Audax's CEO, Grant Verstandig, continued running the firm alongside COO David Ko.[40] In October 2014, Optum Health acquired the health services unit of Alere for $600 million cash.[41]

In March 2015, it was announced that CatamaranRx would be acquired by OptumRx.[42]

In April 2016, the company announced it was pulling out of all but a "handful" of state healthcare exchanges provided under Affordable Care Act and will continue to sell only in three states in 2017.[43][44]

In 2017, UnitedHealth's Optum unit acquired Rally Health,

CFO at the time, David Wichmann.[49]

In June 2019, UnitedHealth's

DaVita Inc. for $4.3 billion.[50][51][52] That year, the company also agreed to acquire Equian for $3.2 billion.[53][54][55][56] On June 19, 2019, UnitedHealth acquired the online patient community platform PatientsLikeMe for an undisclosed amount and it will be incorporated into UnitedHealth Group's research division.[57]

In November 2019, Andrew Witty was named president of UnitedHealth, in addition to his role as chief executive of the company's Optum division.[58]

2020s-present

UnitedHealth announced in March 2022 that it would acquire LHC Group for $5.4 billion. The deal will expand its home health capabilities by combining LHC's services with UnitedHealth's Optum unit.[59]

In 2022, UnitedHealth Group said there would be no out-of-pocket costs for

epinephrine, glucagon, insulin, and naloxone for fully insured members starting in 2023. The discounts were guaranteed for less than a quarter of UnitedHealthcare's membership.[60]

In February 2024, UnitedHealth Group completed the sale of its operations in Brazil.[61]

Organizational structure

UnitedHealth Group has two subsidiaries: Optum and UnitedHealthcare.

Optum

Formed in 2011, Optum says that it provides "data and analytics, pharmacy care services, population health, healthcare delivery and healthcare operations".[62]

It is organized into three businesses:

  • OptumHealth – provides primary and secondary care.[62][63]
  • OptumInsight – provides data analytics, technology, and operations services.[62]
  • OptumRX – provides pharmacy services and also.[62]

UnitedHealthcare

Logo for UnitedHealthcare

UnitedHealthcare is an insurance and managed care company with four main divisions:

  • UnitedHealthcare Employer and Individual – provides health benefit plans and services for large national employers.
  • UnitedHealthcare Medicare and Retirement – provides health and well-being services to individuals age 65 and older.[64]
  • UnitedHealthcare Community and State – serves state programs that care for the economically disadvantaged, the medically underserved, and people without the benefit of employer-funded health care coverage, in exchange for a monthly premium per member from the state program.[64]
  • UnitedHealthcare Global – serves 6.2 million people with medical benefits, residing principally in Brazil, Chile, Colombia and Peru but also in more than 130 other countries.[64]

Finance

For the fiscal year 2022, UnitedHealth Group reported earnings of US$20.64 billion, with an annual revenue of US$324.16 billion.[65] UnitedHealth Group's 2023 revenue grew by $47.5 billion, or 14.6%, on annualized revenue of $371.6 billion. Operating income for 2023 was $32.4 billion (up 13.8%). Cash flows from operations were $29.1 billion. [66]

Year Revenue
in million US$
Net income
in million US$
Total assets
in million US$
Price per share
in US$
Employees
2005[67] 46,425 3,083 41,288 45.24
2006[68] 71,542 4,159 48,320 44.83
2007[69] 75,431 4,654 50,899 45.91
2008[70] 81,186 2,977 55,815 28.40
2009[71] 87,138 3,822 59,045 23.10 80,000
2010[72] 94,155 4,634 63,063 29.20 87,000
2011[73] 101,862 5,142 67,889 41.68 99,000
2012[74] 110,618 5,526 80,885 50.04 133,000
2013[75] 122,489 5,625 81,882 60.29 156,000
2014[76] 130,474 5,619 86,382 78.28 170,000
2015[77] 157,107 5,813 111,254 111.06 200,000
2016[78] 184,840 7,017 122,810 131.31 230,000
2017[79] 201,159 10,558 139,058 183.48 260,000
2018[80] 226,247 11,986 152,221 245.88 300,000
2019[81] 242,155 13,839 173,889 249.59 325,000
2020[81] 257,141 15,403 197,289 301.28 330,000
2021[81] 287,597 17,285 212,206 403.71 350,000
2022[81] 324,162 20,639 245,705 530.18 400,000
2023[81] 371,622 23,144 273,720 526.47 440,000

Criticism and controversies

Lobbying

In 2009, according to OpenSecrets, people affiliated with UnitedHealth Group gave $4.77 million to political candidates and groups.[82] The Affordable Care Act was being discussed in Congress at the time and was subsequently passed in the first quarter of 2010. In 2010 UnitedHealth Group hired nine different lobbying firms to work on its behalf.[83] In addition, its corporate political action committee (PAC), called United for Health, spent an additional $1 million on lobbying activities.[84] UnitedHealth Group subsequently spent $4.11 million to $4.75 million from 2011 to 2021.[82]

Legal issues

In 2006, the

stock options by UHC management. The backdating apparently occurred with the knowledge and approval of the directors, according to the Journal. Major shareholders have filed lawsuits accusing former New Jersey governor Thomas Kean and UHC's other directors of failing in their fiduciary duty.[85] On October 15, 2006, CEO William W. McGuire was forced to resign, and relinquish hundreds of millions of dollars in stock options. On December 6, 2007, the SEC announced a settlement under which McGuire will repay $468 million, as a partial settlement of the backdating prosecution.[86][87][88]

On December 6, 2007, the SEC announced a settlement under which McGuire was to repay $468 million, including a $7 million civil penalty, as a partial settlement of the backdating prosecution. He was also barred from serving as an officer or director of a public company for ten years.

Sarbanes-Oxley Act was used against an individual by the SEC. The SEC continued its investigations even after it in 2008 settled legal actions against both UnitedHealth Group itself and its former general counsel.[92]

In June 2006, the American Chiropractic Association filed a national class-action lawsuit against the American Chiropractic Network (ACN), which is owned by UnitedHealth Group and administers chiropractic benefits, and against UnitedHealth Group itself, for alleged practices in violation of the federal Racketeer Influenced and Corrupt Organizations Act (RICO).[93]

OptumInsight, aka Ingenix

In February 2008, New York State Attorney General Andrew Cuomo announced an industry-wide investigation into a scheme by health insurers to defraud consumers by manipulating reasonable and customary rates. The announcement included a statement that Cuomo intended "to file suit against Ingenix, Inc., its parent UnitedHealth Group, and three additional subsidiaries." Cuomo asserted that his investigation found that rates found in a database of health care charges maintained by Ingenix were lower than what he determined was the actual cost of certain medical expenses. Cuomo said this inappropriately allowed health insurance companies to deny a portion of provider claims, thereby pushing costs down to members.[94]

On January 13, 2009, Ingenix announced an agreement with the New York State attorney settling the probe into the independence of the health pricing database. Under the settlement, UnitedHealth Group and Ingenix would pay $50 million to finance a new, non-profit entity that would develop a new health care pricing database. Ingenix would discontinue its medical pricing databases when the new entity makes its product available. The company acknowledged the appearance of a conflict of interest but admitted no wrongdoing.[95]

On January 15, 2009, UnitedHealth Group announced a $350 million settlement of three class action lawsuits filed in Federal court by the American Medical Association, UnitedHealth Group members, healthcare providers, and state medical societies for not paying out-of-network benefits. This settlement came two days after a similar settlement with Cuomo.[96]

On October 27, 2009, Cuomo announced the creation of FAIR Health, the independent, non-profit organization that will develop a nationwide database for consumer reimbursement, as well as a website where consumers will be able to compare prices before they choose doctors. To fund FAIR Health, the Attorney General's office secured nearly $100 million from insurers such as

Anthem Inc.[97]

Investigations and lawsuits

Medicare overbilling lawsuit

A whistleblower lawsuit, filed in 2011, charges UnitedHealth Group's data analytics division with assisting in defrauding

False Claims Act. The government said it would proceed on claims against two health care companies, UnitedHealth and its Texas subsidiary WellMed Medical Management. In February 2017, a federal judge unsealed the suit after the Department of Justice announced it would join the case.[98][99]

Richard Cole, and others v. United Healthcare

On April 29, 2019, Judge Robert N. Scola Jr. of the United States District Court for the Southern District of Florida, a cancer survivor, recused himself from a case against United Healthcare, stating that the company's denial of treatment was "immoral and barbaric", and that his opinions regarding the company would prevent him from "deciding this case fairly and impartially."[100][101]

PacifiCare fine in California

In 2008, the California Department of Insurance took action against UnitedHealthcare's subsidiary PacifiCare Health Systems, acquired in 2005, ultimately fining UnitedHealthcare around $173 million for an estimated over 900,000 violations of the Unfair Insurance Practices Act; by 2019, the case was still being disputed in court, with the possibility of affirming $91 million in penalties.[102]

CMS fine over Medicare Part D

In 2017,

CMS fined UnitedHealthcare after discovering issues in Medicare Part D leading to delays or denials in a 2016 audit.[103]

New Jersey fine in 2018

The New Jersey Department of Banking and Insurance fined UnitedHealthcare $2.5 million due to various compliance issues; this was the largest fine against a licensee in nine years.[104]

Pennsylvania

In 2019, UnitedHealthcare paid a $1 million penalty to settle Pennsylvania regulators' allegations that the company violated state and federal laws when paying medical claims, particularly for patients seeking treatment of autism and substance use disorders. The regulators also compelled the company to pay restitution for wrongly denied or delayed claims, and to spend $800,000 on an outreach campaign to notify consumers of their mental health and substance use disorder benefits.[105]

Northern California

United Behavioral Health sued over $5 million in denied claims.[106]

Policy Research ownership

The Lewin Group is a policy research and consulting firm that provides an economic analysis of health care and human services issues and policies.[107] The organization has existed for about 40 years and has maintained a nonpartisan reputation through its many ownership changes that have occurred over that time.[107] The Lewin Group was purchased in 2007 by Ingenix, a subsidiary of UnitedHealth Group, but alleges editorial and analytical "independence" from UnitedHealth Group, its parent company.[107] The Lewin Group discloses its ownership in its reports and on its website. While the Lewin Group does not advocate for or against any legislation, both

Whip
, has referred to the organization as "the nonpartisan Lewin Group" in arguing against government-funded health insurance proposals.

Several Lewin studies have been used to argue both for and against the inclusion of a

The Commonwealth Fund which recently held up a Lewin study it commissioned to advocate for a public plan. The report showed that legislative proposals would achieve nearly universal coverage and "estimated that a public plan could offer small businesses insurance that is at least 9 percent cheaper than current small-business policies."[110]

However, The Lewin Group has acknowledged that clients sometimes choose not to publicize the results of studies they have commissioned. Indeed, Lewin Group Vice President John Sheils told The Washington Post that "sometimes studies come out that don't show exactly what the client wants to see. And in those instances, they have [the] option to bury the study."[111]

Influencing the research of Yale University economist Zack Cooper

In August 2021, a report from The Intercept revealed that UnitedHealthcare worked behind the scenes to guide Yale University healthcare economist Zack Cooper's research on surprise medical billing.[112] United provided Cooper with anonymous data and made edits to his paper, which blamed physician networks TeamHealth and EmCare for the rise in balance billing. United Health Network CEO Dan Rosenthal later confirmed United's work with Cooper during a deposition in a lawsuit filed against United by TeamHealth.[113] Cooper's work was presented as independent, unbiased academic research before Congress, the White House, the U.S. Department of Justice, the Federal Trade Commission, and numerous media reports.[114]

Underpaying physicians

In late 2021, Tennessee-based physician network TeamHealth sued UnitedHealthcare in the 8th District Court of Clark County, Nevada, alleging the insurer underpaid claims to three of TeamHealth's Nevada-based affiliates. In November 2021, the jury unanimously found United guilty of "oppression, fraud, and malice" in its conduct and awarded TeamHealth $2.65 million in compensatory damages.[115] In December, the jury reconvened to determine punitive damages and awarded TeamHealth $60 million.[116] TeamHealth plans to pursue similar legal action against United and other insurers in New Jersey, Pennsylvania, New York, Florida, Oklahoma, and Texas.[117]

Change Healthcare

In February 2022, the

Anthem Inc, CVS Health, Aetna, and Cigna.[118] A U.S. judge rejected the department's bid in September. Following completion of the acquisition in October 2022, the parties agreed that the appeal would be voluntarily dismissed, with the Justice Department not providing reasons for dropping the appeal.[119]

Medicare Advantage Overbilling

The New York Times report in October 2021 identified UnitedHealth in a list of Medicare insurers accused of over-billing. UnitedHealth has been accused by a whistle blower, accused of fraud by the U.S. government and over-billed according to the Inspector General. Executives at UnitedHealth Group told workers to mine old medical records for more illnesses, to identify diagnoses of serious diseases that might have never existed, inflating bills paid by the federal government's Medicare Advantage program.[120]

A study by the Kaiser Family Foundation found that in 2021, Medicare Advantage programs provided insurers with double the gross margin than insurance for individuals, groups, or Medicaid Managed Care.[121][122]

Foundations

Foundations affiliated with UnitedHealth Group include the United Health Foundation (UHF) and the UnitedHealthcare Children's Foundation (UHCCF), both of which were established in 1999.[123]

UHF pledged $100 million over ten years to fund scholarships and workforce development programs focused on increasing ethnic and racial diversity within the health care industry.[124]

UHCCF administers grants to help pay for medical costs for families with coverage gaps. According to UHCCF, the foundation raises money for medical grants by selling gift items such as backpacks, books, cards, and games, some of which are created by children.[125]

UHF's investment will support 10,000 physicians from unrepresented communities: 5,000 students with a primary care focus and 5,000 physicians advancing in mental health, nursing, midwifery, medicine. The work of this fund is part of a global initiative in which UnitedHealth Group has teamed up with nine organizations to provide scholarships to more than 3,000 international students through the Diverse Scholars Initiative.[126]

See also

  • America's Health Rankings (reports released annually in conjunction with UnitedHealth Group's United Health Foundation since 1990)
  • 2024 Change Healthcare ransomware attack

Notes

  1. ^ Also referred to as Rally.(Staff (February 3, 2015). "Rally Health Launches Digital Wellness Platform With Over 5M People". HIT Consultant. Archived from the original on January 21, 2019. Retrieved January 21, 2019.)

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External links

  • Official website Edit this at Wikidata
  • Business data for UnitedHealth Group Incorporated:
  • UnitedHealth Group Incorporated recipient profile on USAspending.gov