Tertiary level clinical care Rehabilitation Cancer centers Community medical facilities Retirement & long-term care Health insurance Health care management Medical information technology
The University of Pittsburgh Medical Center (UPMC) is an American
nonprofit health enterprise that has 100,000 employees, 40 hospitals with more than 8,000 licensed beds, 800 clinical locations including outpatient sites and doctors' offices, a 3.8million-member health insurance division, as well as commercial and international ventures.[1][7] It is closely affiliated with its academic partner, the University of Pittsburgh.[8] It is considered a leading American health care provider, as its flagship facilities have ranked in U.S. News & World Report "Honor Roll" of the approximately 15 to 20 best hospitals in America for over 15 years.[9] As of 2016, its flagship hospital UPMC Presbyterian was ranked 12th nationally among the best hospitals (and first in Pennsylvania) by U.S. News & World Report and ranked in 15 of 16 specialty areas when including UPMC Magee-Womens Hospital. This does not include UPMC Children's Hospital of Pittsburgh which ranked in the top 10 of pediatric centers in a separate US News ranking.[9]
History
Origins
UPMC has its roots in the 1893 establishment of
National Institute of Health funding, Detre assumed leadership overseeing all six of the university's schools of health sciences in the early 1980s. Implementing the same administrative model in those units, the collective schools of the health sciences and medical center were ultimately transformed into one of the largest centers for biomedical research in the nation.[21]
Merger and expansion
Beginning in 1986, members of the University Health Center including Presbyterian University Hospital, Falk Clinic, the
South Side, Aliquippa and Braddock hospitals. Meanwhile, UPMC began to merge with several of the already affiliated Tri-State hospitals including St. Margaret Memorial, Shadyside, and Passavant hospitals in 1997 and Magee-Womens Hospital in 1998.[23] The acquisition and mergers of hospitals morphed the Tri-State Health System into a consolidation of hospitals that currently makes up a significant portion of the UPMC health system. Due to its immense growth of the medical center, as well as the university's concerns regarding the financial risks associated with its faculty practice plans in the face of national changes in health care reimbursements, the University of Pittsburgh and UPMC restructured their relationship and legally separated in 1998 thus launching UPMC as an independent nonprofit corporation[24] with the university identified as a supported organization in its articles of incorporation.[25] The university consolidated its physicians' practice plans and transferred them, along with the university's hospital management functions, to UPMC, with UPMC providing ongoing financial support to the university and its academic missions in return. The result was a mutually exclusive partnership of close affiliation formalized by a series of interrelated agreements and mutual executive oversights, which includes the sharing of numerous board members.[24] This created a collaborative and coordinated decision-making model in which UPMC oversees all clinical activity, while the University of Pittsburgh remains the guardian of all academic priorities, particularly faculty-based research.[23]
Expansion of UPMC continued in 2001 as
Western Maryland Health System became the first Maryland hospital to join the UPMC system.[35] UPMC now operates over 35 academic, community, and specialty hospitals in Pennsylvania and New York, as well as over 600 outpatient sites and doctors' offices, more than 50 facilities for physical, occupational, speech and specialty therapies, and 14 retirement and long-term care site, along with its international and for-profit ventures.[7][36]
Notable physicians and researchers
Among the more renowned individuals who have worked with the University of Pittsburgh's medical center through its history are
Administratively headquartered in 29 floors of the U.S. Steel Tower in Pittsburgh's Central Business District, UPMC operates as a complete and integrated health provider system that, although legally separate from the University of Pittsburgh, identifies it as a supported organization in its articles of incorporation[25] and remains closely affiliated with the university and its Schools of the Health Sciences including via the existence of mutual board memberships and subsidization of the university's academic programs.[8] Under a collaborative and coordinated decision-making model, UPMC oversees all clinical activity, including a consolidated physicians' practice plan consisting of university faculty, while the University of Pittsburgh remains the guardian of all academic priorities, particularly faculty-based research.[24] UPMC's 24-member Board of Directors equally splits representation between three groups: the University of Pittsburgh, the community at-large, and individuals historically involved in the governance of its system's hospitals.[47] UPMC is composed of three major operating components: Provider Services, Insurance Services, and International and Commercial Services.[48] The latter two divisions include the for-profit health insurance company (UPMC Health Plan) and a for-profit International and Commercial Services Division that seeks to bring health care, management, and technologies to market throughout the world. UPMC is the largest employer in the state of Pennsylvania.
Health Services Division
UPMC's Provider Services consists of an array of clinical capabilities that includes hospitals, specialty service lines (including transplantation, behavioral health, cancer care, children's health, women's health, and rehabilitation services among other centers, institutes, and services), contract services (emergency medicine, pharmacy, and laboratory), supporting foundations, captive insurance programs, and approximately 3,600 employed physicians with associated practices. Hospital activity is categorized in four distinct groups: 1. academic hospitals that provide comprehensive clinical services and specialty services and that are the primary academic and teaching centers; 2. community hospitals that provide core clinical services to suburban populations; 3. regional hospitals that provide clinical core services to broader areas of the Western Pennsylvania region; and 4. pre- and post-acute care capabilities that include a network of home health services (UPMC HomeCare) and a network of 15 senior living facilities (UPMC Senior Communities).[48][49]
Insurance Services Division
UPMC Insurance Services, operating under the umbrella UPMC Health Plan brand, was founded in 1998 and includes various for-profit and non-profit health care financing initiatives.
health reimbursement arrangements.[50] UPMC's provider networks total more than 138 hospitals and more than 16,500 physicians across Pennsylvania and has around three million members making it the largest insurer in Western Pennsylvania.[52][53] It is also ranked as one of the top commercial health plans in the United States according to U.S. News & World Report.[54] Also included in the Health Services Division are LifeSolutions, an employee assistance program; EBenefits Solutions, a web-based human resources consulting and benefits administration services; and Askesis Development Group, a software development group for behavioral health care.[53]
International and Enterprise Divisions
UPMC's International and Commercial Services Division (ICSD) actively manages UPMC's for-profit companies that seek to commercialize its expertise in health care, advanced technologies, and management skills to global markets. Its stated goal is "to advance UPMC's mission of positively transforming the way health care is provided in the U.S. and abroad, while revitalizing the economy of western Pennsylvania."[55]
UPMC International provides health care consulting and management services around the world in areas in various areas including clinical program development, facility and construction planning, clinical investigation, clinical and administrative staff training, and health information technology, and quality, safety, and Innovation.[56][57]
UPMC Enterprises is an innovation and commercialization arm of UPMC which has invested over $700million in about 80 different ventures in the past twenty years.
dbMotion) and strategic and commercial product development partnerships with companies such as IBM and Alcatel-Lucent. UPMC Enterprises portfolio includes such companies as ALung, and Prodiogo Solutions.[61]
UPMC currently operates 40 academic, community, and specialty hospitals with more than 8,000 licensed beds, 600 clinical locations including outpatient sites and doctors' offices, and outpatient sites; over 50 cancer center locations; more than 70 facilities for physical, occupational, speech and specialty therapies; and 20 retirement and long-term care sites.[7][62]
Flagship facility
UPMC Presbyterian Shadyside is UPMC's primary flagship medical entity[63] and represents the core of UPMC's academic, teaching, trauma, specialty and research-related facilities, serving as the system's primary academic hub and Pennsylvania's largest inpatient acute care hospital.
UPMC Presbyterian Shadyside includes UPMC Presbyterian hospital and the physically conjoined UPMC Eye & Ear and UPMC Montefiore hospitals as well as the UPMC Western Psychiatric Hospital that also serves as the University of Pittsburgh's Thomas Detre Hall. These facilities are all located on the western side of the University of Pittsburgh's main campus in the Oakland neighborhood of Pittsburgh. The hospitals are also physically connected to the University of Pittsburgh School of Medicine's Scaife Hall, the University of Pittsburgh School of Nursing's Victoria Hall, Falk Clinic, three of the university's biomedical science towers, and the university's Lothrop Hall dormitory, all of which are surrounded by a variety of other academic facilities.
UPMC Presbyterian Shadyside also encompasses the UPMC Shadyside hospital campus which includes the
University of Pittsburgh Cancer Institute in the UPMC Hillman Cancer Center which are located near the university's Centre Plaza Apartments student housing. The UPMC Shadyside facilities are located in the adjacent neighborhood of Shadyside
approximately 1.5 miles (2.4 km) from the Oakland-based hospitals and are connected by regular shuttle service.
Also operating under UPMC Presbyterian Shadyside is the UPMC Rooney Sports Complex, located less than 2 miles (3.2 km) from the Oakland-based facilities on Pittsburgh's South Side.
Taken together, the facilities contain over 1,600 beds making it the fourth largest hospital in the United States.[64]
UPMC Montefiore, part of UPMC Presbyterian, was founded as Montefiore Hospital in 1908 by the Ladies Hospital Aid Society as a hospital for Jewish physicians and patients. Montefiore Hospital affiliated with the University of Pittsburgh School of Medicine in 1957 and joined UPMC in 1990. It is the home to the clinical transplantation facilities originally headed by transplant pioneer Thomas Starzl and is physically connected to UPMC Presbyterian and UPMC Eye and Ear by a series of pedestrian bridges.[68]
UPMC Eye & Ear Institute is located in the Oakland neighborhood of Pittsburgh and is conjoined with the medical complex housing UPMC Presbyterian, UPMC Montefiore, the University of Pittsburgh School of Medicine, and associated medical research towers. UPMC Ear & Eye Institute is one of a few centers in the nation dedicated entirely to the management of problems related to otolaryngology and ophthalmology.
Clinical Laboratory Building
UPMC's nine-story Clinical Laboratory Building (CLB) opened in 2013 and cost $39 million.[69] The CLB is located in the Oakland neighborhood and is situated between Magee-Womens Hospital and UPMC Presbyterian Hospital. Much of UPMC's laboratory testing is performed within the CLB. An extensive pneumatic tube system connects the CLB with UPMC hospitals that are in the Oakland neighborhood (Presbyterian, Magee-Womens, Montefiore) to facilitate the transport of specimens from the hospitals to the laboratories.[70]
UPMC Shadyside is part of UPMC's flagship medical entity and is located in Pittsburgh's Shadyside neighborhood, with 520 beds and nearly 1,000 primary care physicians.[74] Founded in as the Pittsburgh Homeopathic Hospital, it changed its name to that of the neighborhood of Shadyside on May 12, 1938. Shadyside agreed to be bought by UPMC on June 5, 1996. UPMC Shadyside is home to the Hillman Cancer Center, home of the University of Pittsburgh Cancer Institute.
The UPMC Hillman Cancer Center, formerly titled the University of Pittsburgh Cancer Institute, is a National Cancer Institutedesignated cancer center and the flagship of the UPMC Cancer Centers network.[75] Founded in 1985 at the University of Pittsburgh, the center is located in the Shadyside neighborhood of Pittsburgh and is connected to UPMC Shadyside via a pedestrian bridge.
UPMC sports medicine complexes
UPMC has two major facilities which are contained UPMC Presbyterian Shadyside's sports medicine operations.
NFL team in one location with an academically based sports science and medicine program.[76] The complex consists of four centers which include the Center for Sports Medicine, Sports Training Center, Indoor Training Center, and the Fitness and Conditioning Center.[77]
UPMC Lemieux Sports Complex
The UPMC Lemieux Sports Complex, opened in 2015 in
NHL's Pittsburgh Penguins. The outpatient clinic includes orthopedic, primary care, physical therapy, concussion, imaging, and sports performance services. The training facility includes two-full-sized ice rinks, training and locker rooms, video review facility, and executive offices.[78]
UPMC Children's Hospital of Pittsburgh, (CHP), popularly known simply as "Children’s", is part of the University of Pittsburgh Medical Center, and the only hospital in
Southwestern Pennsylvania dedicated solely to the care of infants, children, teens and young adults well into their 20s and beyond,[79][80][81] generally stopping around age 26.[82] UPMC Children's also sometimes even treats older adults that require pediatric care.[83][84] Care is provided by more than 700 board-certified pediatricians and pediatric specialists. Children's also provides primary care and specialty care at over 30 locations throughout the Pittsburgh region, as well as clinical specialty services throughout western Pennsylvania at regional health care facilities.[85] UPMC Children's Hospital of Pittsburgh was one of only eight pediatric hospitals in the United States to make U.S. News & World Report's 2010-11 Best Children's Hospitals Honor Roll and is ranked in all ten of the specialties evaluated by US News.[86] Children's is also one of only eight children's hospitals in the United States to be named as a Leapfrog Top Hospital[87] and was ranked sixth in the nation by Parents magazine.[88]
opened May 2, 2009
UPMC Children's Hospital of Pittsburgh is a specialty hospital of UPMC, specializing in pediatrics and is located two and a half miles from UPMC Presbyterian in the Lawrenceville neighborhood of Pittsburgh. Serving as UPMC's primary pediatrics facility, it was originally located adjacent to UPMC Presbyterian in Oakland. Children's is one of four children's hospitals in the state, and its emergency department is one of only two Level I Pediatric Trauma Centers. More than 500,000 infants, children, and adolescents make trips to the hospital every year.[89] Children's ranks in nine of the 10 pediatric subspecialties in the prestigious U.S. News & World Report annual Honor Roll of America's Best Children's Hospitals for 2018–2019.[90]
UPMC Children's Hospital of Pittsburgh boasts 1,500,000 square feet (140,000 m2) and has 415 beds, with a 41-bed emergency department and a 36-bed pediatric intensive care unit.[91] A ten-story research center was constructed, with seven out of the ten floors dedicated to pediatric medical research.[92][93]
UPMC Magee-Womens Hospital
Main article:
UPMC Magee-Women's Hospital
UPMC Magee-Womens Hospital is a UPMC specialty hospital that serves as its primary facility for women's health. Opened mainly for women on January 19, 1911, it has offered some services for men since the 1960s. The hospital is located in the Oakland neighborhood of Pittsburgh near UPMC Presbyterian, a location it has been at since its fourth year in 1915. The hospital merged with UPMC in 1999. It currently is equipped with 360 beds, an emergency room and ambulatory facilities on four floors which allows it to offer all possible services under one roof including family medicine physicians, gastroenterologists, dermatologists, rheumatologists, pulmonary specialists, orthopedists, urologists and neurologists. Magee-Womens has a staff of 2,500, of which 1,500 are medically licensed. It also operates a satellite hospital in the city's northern suburbs as part as the UPMC Passavant facility as well as 9 metro area imaging clinics. In 2011 the hospital undertook an expansion of its main facility which was completed in June, 2012. The expansion added six floors, increased the number of beds from 318 to 360 (including 14 additional intensive care rooms), and expanded the surgical and ambulatory facilities.[94][95] 10,000 births are performed at Magee each year, which accounts for 45 percent of all births in Allegheny County.[96] The hospital is built on the grounds of the home of legendary Pittsburgh political boss Christopher Magee and named in honor of his mother, Elizabeth Steel Magee.
UPMC Western Psychiatric Hospital
UPMC Western Psychiatric Hospital is one of the nation's largest and most renowned university-affiliated psychiatric hospitals and serves as UPMC's primary psychiatric facility. For more than 60 years, UPMC Western Psychiatric Hospital has been a national leader in providing best practice, research-based care and a broad array of innovative psychiatric and addiction services for children, adolescents, adults, and seniors at every stage of their recovery.
Located adjacent to UPMC Presbyterian Hospital in Thomas Detre Hall on O'Hara Street in the Oakland section of Pittsburgh, and connected to UPMC Presbyterian Hospital by a tunnel, Western Psychiatric houses the University of Pittsburgh School of Medicine's Department of Psychiatry and serves as a main teaching hospital for psychiatry, psychology, and social work trainees. With nearly 400 inpatient psychiatric beds and more than 50 ambulatory programs, it is one of the largest behavioral health care providers affiliated with an academic medical center in the country.
A fatal shooting incident occurred at Western Psychiatric's Thomas Detre Hall on March 8, 2012. 30-year-old John Shick, a Carleton College alumnus and former Duquesne University biology graduate student, entered the building at 1:42p.m. with two semiautomatic handguns and shot six people in the first-floor lobby. Michael Schaab, 25, a Western Psychiatric therapist, was killed. University of Pittsburgh police arrived just after 2 p.m. and engaged Shick in a gun battle, eventually killing him. Seven people, including Pitt police officers, were injured and two, including the shooter, were killed during the incident.[97] Shick was reported to have a history of mental illness and had behaved erratically in the weeks before the shooting. Handwritten messages complaining about his medical treatment and the evils of "corporate America," floor plans and blueprints of Thomas Detre Hall, and supplies for making Molotov cocktails were found in his apartment after the shooting.[98]
Future specialty hospitals
In 2018, UPMC announced it would be constructing 3 additional specialty hospitals in Pittsburgh: a vision hospital set to open adjacent to UPMC Mercy, a 180-bed cancer hospital set to open adjacent to UPMC Shadyside, and a 620-bed heart and transplant specialty hospital set to open adjacent to UPMC Presbyterian.[99] The UPMC Vision Institute opened in the 9-story UPMC Mercy Pavilion on April , 2023.[100] A 17-story specialty medicine tower adjacent to UPMC Presbyterian broke ground in June 2022 and is targeted to open in 2026.[101]
Tertiary hospitals
The following tertiary hospitals are major full-service, referral hospitals of the UPMC system.
UPMC Mercy
Main article:
Bluff neighborhood adjacent to downtown and less than two miles (3km) from UPMC Presbyterian in Oakland. Mercy was the first chartered hospital in the city of Pittsburgh and was the first hospital in the world to have been established by the Sisters of Mercy. Mercy has retained its affiliation with the Catholic Church following its merger with UPMC in January 2008.[102]
UPMC Altoona, located in Altoona, Pennsylvania, is a 361-bed,[104] non-profit, private community hospital system that contains more than 20 affiliated health care companies and functions as the regional referral center and tertiary hub of UPMC in west central Pennsylvania.
UPMC Hamot is 423-bed, tertiary care teaching medical center with a Level II trauma center located in Erie, Pennsylvania. Hamot offers primary medical care and the full complement of medical specialties. The hospital was founded in 1881[105] and officially became part of UPMC in 2011.[26]
Magee-Womens Hospital - UPMC Hamot Campus
UPMC Hamot Women's Hospital is a five-story, 165,000 square-foot, 93-bed stand-alone hospital that opened in 2011. The hospital houses obstetrics, neonatology, and gynecology specialities of UPMC Hamot and includes a Level III neonatal intensive care unit.[106] As of October 2013, it also houses the Pediatrics wing of UPMC Hamot.
UPMC Kane
UPMC Kane, formerly known as Kane Community Hospital, is a 31-bed acute care hospital located in Kane, Pennsylvania, that became an affiliate of UPMC Hamot in November, 2009.[107] UPMC Kane was fully integrated into the UPMC network on April 1, 2017, and functions as a direct subsidiary of UPMC Hamot.[108]
UPMC Passavant
UPMC Passavant is UPMC's tertiary care hospital of Pittsburgh's northern suburbs that consist of two campuses, one in McCandless and another in Cranberry Township with a combined 423 beds. Founded by Lutherans in 1849, Passavant was the first Protestant hospital built in the United States. In 1964, Passavant moved from the City of Pittsburgh to its location in McCandless to serve the communities of northern Allegheny and southern Butler counties.[109] Passavant merged with UPMC in 1997 and in 2002, as part of UPMC's acquisition of St. Francis Medical Center for the conversion of its flagship facility into the new Children's Hospital of Pittsburgh, UPMC converted St. Francis' hospital in Cranberry into a satellite campus of UPMC Passavant.[110] In 2010, a seven-story 188,000 square foot patient pavilion was opened on the McCandless campus bringing total beds there to 399.[111]
UPMC Chautauqua, located in Jamestown, New York, is a 317-bed hospital that was originally charted in 1885.[114] It is the only domestic hospital located outside of Pennsylvania to become part of the UPMC system.[31]
UPMC St. Margaret, a 248-bed acute care and teaching hospital in the northeast corner of Pittsburgh, near Aspinwall, PA, serving the residents of northeastern Allegheny County and the Alle-Kiski Valley.[116]
South Central Pennsylvania, operates the following seven community hospitals:[117]
In June 2023, The Washington Hospital and UPMC signed a non-binding letter of intent to integrate the two-hospital health system into UPMC.[118]
International hospitals and facilities
Internationally, UPMC operates a transplant hospital in Italy (ISMETT), two hospitals and two cancer centers in Ireland,[119] a cancer center in Rome[120] and previously helped to establish an emergency medical system in Qatar. UPMC also implemented information technology solutions and assisting with the development of cancer centers in the United Kingdom, is providing consultation services and developing a network of co-managed hospitals in China,[121] and, with the University of Pittsburgh School of Medicine, implemented a U.S.-style resident training program in Japan.[122][123] UPMC is also a partner with the University of Pittsburgh and the governments of Italy and the region of Sicily in Fondazione Ri.Med, which is building a €210million Biomedical Research and Biotechnology Center in Carini near Palermo.[124] In June 2019, UPMC signed a deal with the Wanda Group to develop and operate five private hospitals in major Chinese cities.[125] The first hospital, the Chengdu Wanda-UPMC International Hospital, is expected to open in 2022.[126]
UPMC Kildare Hospital is a 39-bed private hospital located in
Clane General Hospital). UPMC acquired the hospital in November 2019 in partnership with the Institute of Eye Surgery.[129]
UPMC Whitfield
UPMC Whitfield is an 80-bed private hospital located in Waterford, Ireland. UPMC, which had operated a cancer center at the hospital since 2006, acquired the hospital on May 24, 2018.[130]
UPMC Salvator Mundi
UPMC Salvator Mundi International Hospital 75-bed private hospital in Rome, Italy, that is jointly owned by UPMC and Rome International Hospital Management Srl.[131] UPMC owns a 50% stake in the hospital and leads its medical operations including having responsibility for selecting its medical director and chief operating officer.[132]
, closed on February 28, 2019, and its services were consolidated into UPMC Pinnacle Lititz.
Community engagement
UPMC has committed to several community projects, most notably pledging $100million to the
Pittsburgh Promise, a scholarship program to help students graduating from the Pittsburgh Public Schools pursue post-secondary education,[141] and $525million for construction of a new Children's Hospital.[142] In fiscal year 2012, UPMC donated a combined $622million in charitable community benefits. This included $96million in community health programs and charitable donations to help stage more than 3,000 community health improvement programs, $288million in support for research and education, and $238million for charity care and unreimbursed health care, not including an additional $146million to cover Medicare reimbursement shortfalls.[143] Despite its 60% market share, UPMC accounted for 78% of the care in Allegheny County's low income communities and 88% of the care for children living in poverty.[144] UPMC contributed $887million, or more than 15 percent of its net patient revenue, to community services in Fiscal Year 2013, and provides more care to the most underserved areas than any other health care institution in the region.[144]
Center for Biosecurity at UPMC
The Center for Biosecurity at UPMC (CBUPMC) is led by Thomas V. Inglesby, MD. Their mandate is to conduct "independent research, analysis, and nonpartisan policy recommendations" to serve as "resources for decision makers who are responsible for strengthening US planning, response, and resilience to catastrophic events."[145]
Criticism and controversies
UPMC has been criticized for excessive profits,[146] monopolistic practices,[147] excessive advertising budgets,[148] and focusing on overseas operations at the expense of domestic ones.[149] In addition, various controversies have received significant local and national attention in recent years. Over the last decade, it has often found itself the target of pointed criticisms from SEIU Healthcare,[150] which has tried unsuccessfully to organize bargaining units among UPMC's service employees and other front-line workers.[151]
In 2008, the administration and reporting of UPMC's
living donor liver transplantation program received national attention when internal studies, spearheaded by transplant pioneer Thomas Starzl, questioned the safety of the procedure and ultimately resulted in the forced resignation of liver transplant program head, Amadeo Marcos.[152][153] Another controversy arose in May 2011 for UPMC's live-donor kidney transplant program when a kidney infected with hepatitis C was transplanted into a non-infected person. The incident led UPMC to voluntarily shut down its kidney transplant program for two months, and resulted in the suspension of a nurse and demotion of a surgeon. Federal reviewers with United Network for Organ Sharing concluded human error at fault for the oversight and corrective plans that included multiple redundancies were instituted with oversight from the Pennsylvania Department of Health.[154]
Because of the botched living donor kidney transplant at UPMC, the federal Organ Procurement Transplant Network (OPTN) put UPMC's transplant program on probation, a rarely used form of discipline handed down for some of the most serious transplant errors.
The OPTN said it meted out the discipline not only because of the kidney transplant error, but because UPMC's transplant program was found to have problems in its communication and documentation procedures before.[155]
In April 2009, rival
with prejudice.[157] West Penn Allegheny filed an appeal of this judgment.[158]
Upon appeal, the case was unanimously reinstated by the US Third Circuit Court of Appeals.
In October 2009, UPMC's administration decision to close UPMC Braddock hospital[159] resulted in multiple protest and lawsuits[160] by community groups who disputed UPMC's claims that the hospital was losing money and was underutilized.[161] The facility, now demolished in preparation for redevelopment, closed in January 2010.[162]
In April 2013, UPMC has been criticized for paying low wages,[163] and using unfair labor practices to thwart efforts by employees to unionize, as alleged in the Service Employees International Union's complaint to the National Labor Relations Board.[164]
In March 2013, the City of Pittsburgh filed a lawsuit in Federal court challenging the tax exempt status of UPMC as a public charity, in an effort to make UPMC to pay back taxes. The city alleged that UPMC has abused its status to avoid paying property taxes.[165] The city dropped its lawsuit in 2014.[166]
In February 2019, the Pennsylvania Attorney General submitted legal actions against UPMC to enforce requirements for open health care access based on the non-profit status of UPMC.[167] These actions stem from a long-standing dispute between Highmark Health and UPMC, the largest two health-care providers in Western PA. In 2011, Highmark entered a partnership with West Penn Hospital System (now Allegheny Health Network). Because of this competitive threat, UPMC declared they would not accept Highmark Blue Cross Blue Shield Insurance.[168] In order to protect public access to health care while agreements between the two systems unwound, both UPMC and Highmark Health accepted a state-brokered consent decree.[169] With the consent decree expiring in 2019, the Pennsylvania Attorney General attempted to negotiate continued access to care with both companies. Highmark indicated that it would accept the terms while UPMC did not. It is the failure to accept the proposal that the PA Attorney General cited as leading to the legal actions of February 2019.[170] UPMC then counter sued the Attorney General in federal court claiming his actions were "anti-competitive" and violate federal regulations and due process rights, while accusing him of "intervening in a high-profile matter solely to advance his own political goals."[171] In June 2019, UPMC and Highmark reached a deal for a 10-year contract to maintain access across both health systems and all lawsuits that had been brought by the Attorney General, UPMC, and Highmark were subsequently dropped.[172]
In 2021, the U.S. Attorney's Office filed a lawsuit against UPMC, University of Pittsburgh Physicians, and one of UPMC's top surgeons, alleging the surgeon was "regularly scheduling multiple complex surgeries at the same time, forcing him to move between operating rooms and sometimes hospitals, while requiring patients to stay under additional hours of anesthesia."[173] In February 2023, UPMC agreed to pay the federal government $8.5 million to settle a lawsuit accusing them of "knowingly submitting hundreds of false claims to Medicare, failing to follow medical standards for surgery and knowingly placing patients at risk."[173]
In popular culture
The television medical dramas
Heartland (2007) and Three Rivers (2009) were largely based on UPMC and the University of Pittsburgh's Thomas E. Starzl Transplantation Institute.[174][175]
In both cases the hospitals are fictionalized, but in the latter series UPMC is also specifically referred to as another Pittsburgh-area hospital.