Web chat
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A web chat is a text-based system that allows users to communicate in real-time using easily accessible web interfaces. It is a type of Internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software.[1] This trait allows users instantaneous access and only a web browser is required to chat. Users will always get the latest version of a chat service because no software installation or update are required.
Web chat software
The following are standalone chat servers:
- IBM Sametime
The following are web front ends (requires e.g. IRC chat server):
Live support software
Web chat software is sometimes used in a business context as live support software, also called live support, live help or live chat. In this case, the web chat software is integrated with a website to allow for a customer to chat with the business representative or the website owner. Live support on a web chat channel can be provided by both human agents as well as virtual agents and
The following are web-based live support applications, which enable website visitors to chat with the sales or support people of the website in real-time.[2][3] Webmasters only need to paste a piece of code onto the web pages to get them working.
Web-based chat services
There are plenty of web chat services and
- Chat-Avenue
- Chat Television (No longer available)
- Convore(No longer available)
- Cryptocat (Discontinued)
- eBuddy
- FilmOn
- Gmail
- Google+ (No longer available)
- Hall.com
- MeBeam (No longer available)
- Meebo (No longer available)
- Mibbit (No longer available)
- Movim
- Omegle
- Talkomatic
- Tokbox(No longer available)
- Tinychat
- Trillian
- Userplane (No longer available)
- Woo Media (No longer available)
- Zumbl (No longer available)
See also
References
- ^ Gao, Kevin. "5 Best Practices for Increasing Sales with Live Chat Software". Salesforce. Retrieved 23 September 2014.
- ^ "2013 Best Live Chat Support Software Reviews". TopTenReviews. Retrieved 5 June 2013.
- ^ "Live Chat Software Comparison". SocialCompare. Retrieved 23 September 2014.
External links
- Internet Chat at Curlie