British Columbia Utilities Commission
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The British Columbia Utilities Commission (BCUC) is an independent agency of the
Apart from rates and services, the BCUC is also responsible for ensuring that
With respect to ICBC, the Commission is responsible for ensuring that service to basic
The BCUC has quasi-judicial responsibilities, and may make legally binding rulings (subject to court appeal). It is governed by its enabling statute, the Utilities Commission Act, other legislation and regulations including the Administrative Tribunals Act, Pipeline Act, and — with respect to ICBC — provisions of the Insurance Corporation Act.
The BCUC works to maintain processes that are fair, transparent and inclusive. The BCUC values input from British Columbians, and is committed to issuing well-reasoned, evidence-based decisions.
In addition to its regulatory responsibilities, the Commission provides the following services and assistance:
- reviews ratepayers' complaints about the actions of utilities;
- provides copies of documentation prepared by the Commission;
- provides access to regulated utilities' tariffs and information filed in public hearings;
- responds to requests for general information regarding utilities.
The Commission has been self-funded since 1988. Its annual budget ranges from $4.6 to $4.7 million, with its costs recovered primarily through a levy on the energy utilities and pipelines companies that it regulates.
The BCUC describes its mission as follows: The BCUC's mission is to ensure that ratepayers receive safe, reliable and non-discriminatory energy services at fair rates from the utilities it regulates, and that shareholders of those utilities are afforded a reasonable opportunity to earn a fair return on their invested capital.
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