Business case
A business case captures the reasoning for initiating a
Business cases can range from comprehensive and highly structured, as required by formal
Reasons for creating a business case
Business cases are created to help decision-makers ensure that:
- the proposed initiative will have objectivesand expected benefits laid out in the business case.
- the performance indicators found in the business case are identified to be used for proactive realization of the business and behavioral change.
Development and approval process
Business process
Business process design
The business case process should be designed to be:
- adaptable – tailored to the size and risk[2] of the proposal
- consistent – the same basic business issues are addressed by every project
- business oriented – concerned with the business capabilities and impact, rather than having a technical focus
- comprehensive – includes all factors relevant[13] to a complete evaluation
- understandable – the contents are clearly relevant, logical and, although demanding, are simple to complete and evaluate
- measurable – all key aspects can be quantified so their achievement can be tracked and measured
- transparent – key elements can be justified directly
- accountable – accountability and commitments for the delivery of benefits and management of costs are clear.
Components of a business case report
A good business case report brings confidence and accountability into the field of making investment decisions. It is a compilation of all information collected during enterprise analysis and the business case process. The key objective is to provide evidence and justification for continuing with the investment proposition.
A business case can include details such as
Strategic alignment
Feasibility study
Key performance indicators
Example of a business case report structure
Here is an example of a report structure for a business case:[25][26]
- Preface
- Table of contents
- Executive briefing
- Recommendation
- Summary of results
- Decision to be taken
- Introduction
- Business drivers
- Scope
- Financial metrics
- Analysis
- Assumptions
- Cash flow statement (net present value, etc.)
- Costs
- Benefits
- Risk
- Implementation plan
- Strategic options
- Opportunity costs
- Conclusion, recommendation, and next steps
- Appendix
Review and approval
At various stages in the project, the business case should be reviewed to ensure that:
- The justification is still valid,
- The project will deliver the solution to the business need.
The result of a review may be the termination or amendment of the project.
Public sector projects
Many public sector projects are now required to justify their need through a business case. In the public sector, the business case is argued in terms of cost–benefit analysis, which may include both financial and non-financial cost and benefits.[29] This allows the public body concerned to take social and environmental benefits into account, allowing a more comprehensive understanding of economic impacts.
See also
- Business plan
- Project charter
- Case competition
- Innovation
- Optimism bias
- Planning fallacy
- Reference class forecasting
- Win-win
Notes
- ^ Project Management Institute 2021, §Appendix X3.2 The PMO Value Proposition - Why have one?.
- ^ a b c d Project Management Institute 2021, §3.4 Focus on Value.
- ^ Project Management Institute 2021, §2.6.1 Delivery of Value.
- ^ Project Management Institute 2021, §Glossary Section 3. Definitions.
- ^ Project Management Institute 2021, §4.6.1 Strategy Artifacts.
- ^ Project Management Institute 2021, Section 3.4 Focus on Value.
- ^ ISBN 9783642286162.
- ^ ISBN 9783319512594.
- ^ ISBN 9780128004722.
- ISBN 9781461550914.
- ISBN 9781466602502.
- ISBN 9780128004722.
- ^ Project Management Institute 2021, §2.7.1.2 Effective Metrics.
- ^ Project Management Institute 2021, §3.4 Strategy Artifacts.
- ^ Tamang, Suman. "Business Case Study of Yahoo: The Rise and Fall". Money Sifu. Retrieved December 2, 2023.
- ^ "Approaches to Organizational Strategic Alignment". Small Business - Chron.com. Retrieved 2021-07-14.
- S2CID 154733072.
- ^ Justis, R. T. & Kreigsmann, B. (1979). The feasibility study as a tool for venture analysis. Business Journal of Small Business Management 17 (1) 35-42.
- ^ Georgakellos, D. A. & Marcis, A. M. (2009). Application of the semantic learning approach in the feasibility studies preparation training process. Information Systems Management 26 (3) 231-240.
- .
- ^ Young, G. I. M. (1970). Feasibility studies. Appraisal Journal 38 (3) 376-383.
- ISBN 978-1-85359-092-4
- ISBN 9780128053522.
KPI is a business metric that measures the degree of fulfillment of a goal or a Critical Success Factor (CSF). The CSF is an organization-internal or organization-external property that is necessary to achieve a specific goal. A CSF can involve multiple KPIs.
- ^ "What is a Key Performance Indicator (KPI)". KPI.org. Retrieved 1 January 2022.
- ^ Source: Messner, W.: More on Making the Compelling Business Case Archived 2017-04-06 at the Wayback Machine GloBus Research, accessed: 5 May 2013 and Messner, W. (2013): Making the Compelling Business Case. Houndmills: Palgrave Macmillan.
- ^ Vardrup, Kasper; Stigzelius, Mats. "How to write a solid Business Case". Slideworks.io. Retrieved 18 June 2024.
- ^ Project Management Institute 2021, §3.4 The Tailoring Process.
- ^ Project Management Institute 2021, §2.8.3 Complexity.
- ^ Project Management Institute 2021, §4.4.1 Data Gathering and Analysis.
References
- Bentley, C.: Practical Prince2 (The Stationery Office), ISBN 0-11-702853-3.
- Messner, W.: Making the Compelling Business Case. Decision-Making Techniques for Successful Business Growth. Houndmills: Palgrave Macmillan, 2013 (book companion website)
- OGC Guidance and templates on 'Business Case'
- Project Management Institute (2021). A guide to the project management body of knowledge (PMBOK guide). Project Management Institute (7th ed.). Newtown Square, PA. ISBN 978-1-62825-664-2.)
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- Schaltegger, S. & Wagner, M. (Eds.): Managing the Business Case for Sustainability. The Integration of Social things, and Economic Performance. Sheffield: Greenleaf, 2006