Business case

Source: Wikipedia, the free encyclopedia.

A business case captures the reasoning for initiating a

financial and nonfinancial benefit."[4]

Business cases can range from comprehensive and highly structured, as required by formal

methodologies, to informal and brief. Information included in a formal business case could be the background of the project, the expected business benefits,[5] the options considered (with reasons for rejecting or carrying forward each option), the expected costs of the project, a gap analysis and the expected risks. Consideration should also be given to the option of doing nothing including the costs and risks of inactivity. From this information, the justification
for the project is derived.

Reasons for creating a business case

Business cases are created to help decision-makers ensure that:

  • the proposed initiative will have
    objectives
    and expected benefits laid out in the business case.

Development and approval process

Business process

A
functional silos.[12]

Business process design

The business case process should be designed to be:

  • adaptable – tailored to the size and risk[2] of the proposal
  • consistent – the same basic business issues are addressed by every project
  • business oriented – concerned with the business capabilities and impact, rather than having a technical focus
  • comprehensive – includes all factors relevant[13] to a complete evaluation
  • understandable – the contents are clearly relevant, logical and, although demanding, are simple to complete and evaluate
  • measurable – all key aspects can be quantified so their achievement can be tracked and measured
  • transparent – key elements can be justified directly
  • accountable – accountability and commitments for the delivery of benefits and management of costs are clear.

Components of a business case report

A good business case report brings confidence and accountability into the field of making investment decisions. It is a compilation of all information collected during enterprise analysis and the business case process. The key objective is to provide evidence and justification for continuing with the investment proposition.

A business case can include details such as

Key Performance Indicators, evaluations and alternative measures.[14][15]

Strategic alignment

Strategic alignment is a process that ensures an organization's structure, use of resources (and culture) support its strategy. "In its simplest form, organizational strategic alignment is lining up a business' strategy with its culture."[16] Successful outcomes also require an awareness of the wider environment, regulatory issues and technological change.[17] Strategic alignment contributes to improved performance by optimizing the operation of processes/systems, and the activities of teams and departments. Goal-setting theory supports the relevance of clear, measurable operational objectives that can be linked to superordinate goals. This helps ensure resources are used effectively.

Feasibility study

A
resources required to carry through, and ultimately the prospects for success.[18][19][20] In its simplest terms, the two criteria to judge feasibility are cost required and value to be attained.[21]

Key performance indicators

A
success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages.[23] KPIs provide a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most.[24]

Example of a business case report structure

Here is an example of a report structure for a business case:[25][26]

Review and approval

At various stages in the project, the business case should be reviewed to ensure that:

  • The justification is still valid,
  • The project will deliver the solution to the business need.

The result of a review may be the termination or amendment of the project.

knock on effect[28]
on the project.

Public sector projects

Many public sector projects are now required to justify their need through a business case. In the public sector, the business case is argued in terms of cost–benefit analysis, which may include both financial and non-financial cost and benefits.[29] This allows the public body concerned to take social and environmental benefits into account, allowing a more comprehensive understanding of economic impacts.

See also

Notes

  1. ^ Project Management Institute 2021, §Appendix X3.2 The PMO Value Proposition - Why have one?.
  2. ^ a b c d Project Management Institute 2021, §3.4 Focus on Value.
  3. ^ Project Management Institute 2021, §2.6.1 Delivery of Value.
  4. ^ Project Management Institute 2021, §Glossary Section 3. Definitions.
  5. ^ Project Management Institute 2021, §4.6.1 Strategy Artifacts.
  6. ^ Project Management Institute 2021, Section 3.4 Focus on Value.
  7. ^ .
  8. ^ .
  9. ^ .
  10. .
  11. .
  12. .
  13. ^ Project Management Institute 2021, §2.7.1.2 Effective Metrics.
  14. ^ Project Management Institute 2021, §3.4 Strategy Artifacts.
  15. ^ Tamang, Suman. "Business Case Study of Yahoo: The Rise and Fall". Money Sifu. Retrieved December 2, 2023.
  16. ^ "Approaches to Organizational Strategic Alignment". Small Business - Chron.com. Retrieved 2021-07-14.
  17. S2CID 154733072
    .
  18. ^ Justis, R. T. & Kreigsmann, B. (1979). The feasibility study as a tool for venture analysis. Business Journal of Small Business Management 17 (1) 35-42.
  19. ^ Georgakellos, D. A. & Marcis, A. M. (2009). Application of the semantic learning approach in the feasibility studies preparation training process. Information Systems Management 26 (3) 231-240.
  20. .
  21. ^ Young, G. I. M. (1970). Feasibility studies. Appraisal Journal 38 (3) 376-383.
  22. . KPI is a business metric that measures the degree of fulfillment of a goal or a Critical Success Factor (CSF). The CSF is an organization-internal or organization-external property that is necessary to achieve a specific goal. A CSF can involve multiple KPIs.
  23. ^ "What is a Key Performance Indicator (KPI)". KPI.org. Retrieved 1 January 2022.
  24. ^ Source: Messner, W.: More on Making the Compelling Business Case Archived 2017-04-06 at the Wayback Machine GloBus Research, accessed: 5 May 2013 and Messner, W. (2013): Making the Compelling Business Case. Houndmills: Palgrave Macmillan.
  25. ^ Vardrup, Kasper; Stigzelius, Mats. "How to write a solid Business Case". Slideworks.io. Retrieved 18 June 2024.
  26. ^ Project Management Institute 2021, §3.4 The Tailoring Process.
  27. ^ Project Management Institute 2021, §2.8.3 Complexity.
  28. ^ Project Management Institute 2021, §4.4.1 Data Gathering and Analysis.

References

  • Bentley, C.: Practical Prince2 (The Stationery Office), .
  • Messner, W.: Making the Compelling Business Case. Decision-Making Techniques for Successful Business Growth. Houndmills: Palgrave Macmillan, 2013 (book companion website)
  • Project Management Institute (2021). A guide to the project management body of knowledge (PMBOK guide). Project Management Institute (7th ed.). Newtown Square, PA.
    ISBN 978-1-62825-664-2.{{cite book}}: CS1 maint: location missing publisher (link
    )
  • Schaltegger, S. & Wagner, M. (Eds.): Managing the Business Case for Sustainability. The Integration of Social things, and Economic Performance. Sheffield: Greenleaf, 2006