IT assistant
An Information Technology Assistant (commonly abbreviated to IT Assistant) is a person who works as an
IT business
.
Because the term "
Information Technology
" is commonly abbreviated "IT", job seekers recruiters often use the abbreviated version of the title.
Information Technology Assistant
Distinguishing Characteristics: Receives supervision and direction from the Information Technology
Network Specialist. May require flexible work schedules including early morning, weekend and evening hours.[1]
Qualifications
Applicants should have:
- Bachelor or associate degree in Information Technology or related field like Computer Science, Electronics, Software, Information Systems, Telecommunication, Electrical or a Information Technology, Computing Studies or a related discipline;
- Two years’ post-qualification experience in help desk services; and
- Good interpersonal and communication skills.
Duties
As an Information Technology Assistant, user problems should be resolved by communicating with end users and by translating technical problems from
end-users to technical support staff. You would install hardware, software, and peripherals; run diagnostic software; utilize mainframe and/or client server software to provide system security access; and accommodate user requests for computer hardware and software.[3]
References
- ^ "Information Technology Assistant". City of Cupertino, California website. Retrieved 14 January 2015.
- ^ "From: COLLEGE OF PROFESSIONAL AND CONTINUING EDUCATION" (PDF).
- ^ "[[New York (state)|New York]] State Department of Civil Service on Information Technology Assistant Exam". Archived from the original on 2011-07-18. Retrieved 2009-10-21.