Joint Personnel Administration
Joint Personnel Administration (JPA) is the
Creation
JPA was created by Electronic Data Systems in partnership with the Ministry of Defence at an estimated cost of £269 million.[1] It is believed that JPA will save the MoD in excess of £100 million per year.[2]
Design
The system was designed around an
Implementation
JPA was rolled out to each of the three armed forces at separate, phased dates. The Royal Air Force came first, on 1 April 2006. This was both on time and on budget.[1] The Royal Navy followed in November 2006 with the British Army, most difficult of the three Services in terms of complexity of administration, completing the rollout in June 2007.[2] JPA is maintained by a core team of analyst developers in the Service Personnel and Veterans Agency (SPVA), formerly the Armed Forces Personnel Administration Agency (AFPAA).
Statistics
Administers more than 340,000 live pay records.
Maintains over 570,000 master personnel records.
Maintains more than 725,000 pension records.
Accounts for £5.7 billion in military pay and allowances.
Provides IT services and supports over 8,000 desktop PCs worldwide.[3]
Criticism and problems
From the rollout of JPA problems with pay have been well publicised. Teething problems upon rollout include users not being able to log onto the system due to high server demands, and others not receiving the correct pay or allowances.[1]
The rollout also came at the same time as the War on terror, which saw headlines such as "Anger As Our Boys Go Unpaid".[4]
In February 2008 an RAF officer successfully sued the MoD for shortfalls in his pay packet as a result of JPA.[5]
Later in 2008, the then
References
- ^ a b c Lord Drayson (2006-06-14). "Ministry of Defence: Joint Personnel Administration System". Hansard. Archived from the original on August 24, 2006.
- ^ a b Sarah Arnott (2007-04-12). "Army personnel to have HR access on the move". IT Week.
- ^ "EDS Strikes Strategic Partnership With Ministry of Defence to Deliver Joint Personnel Administration System for UK Armed Forces". PR Newswire. 2004-10-28.
- ^ "Anger As Our Boys Go Unpaid". Sunday Express. 25 June 2006.
- ^ Rayment, Sean (2008-02-04). "RAF Officer Sues MoD Over Pay Fault". London: The Daily Telegraph. Archived from the original on 2008-02-09. Retrieved 2010-05-07.
- ^ "Army chief warns of fraud risk". London: The Daily Telegraph. 2008-11-23. Retrieved 2014-04-29.