M. Lynne Markus

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M. Lynne Markus
Bornc. 1950 (age 73–74)
Alma materCase Western Reserve University
Occupation(s)Professor
Consultant
EmployerBentley University

M. Lynne Markus (born c. 1950) is an American

enterprise systems and inter-enterprise systems, IT and organizational change, and knowledge management
.

Education

Markus received her B.S. in 1972 from the

.

Career and research

She was formerly a member of the Faculty of Business at the

.

Markus' research interests are in the fields of "effective design, implementation and use of information systems within and across organizations; the risks and unintended consequences of information technology use; and innovations in the governance and management of information technology."[1]

Her work in these areas has been published in several high-impact peer-reviewed journals, and set the stage for much of the future work in these areas. She is one of the most widely cited researchers in the field of

information systems.[2]

Her article "The Technology Shaping Effects of E-Collaboration Technologies – Bugs and Features" was selected as the best article published in 2005 in the

Awards and honours

Selected publications

References

External links