Quality policy
In quality management system, a quality policy is a document developed by management to express the directive of the top management with respect to quality. [1][2] Quality policy management is a strategic item.[3]
Section 5.2 of the
ISO 9001:2015 standard requires a written, well-defined quality policy that is communicated and understood within an organization. Section 5.2 also sets out some of the requirements for quality policies.[4]
See also
References
- ISBN 0-7506-6785-0page 234
- ISBN 978-0-470-50383-6Section 2.7
- ISBN 0-412-71530-9page 148
- ISBN 0-87389-555-Xpage 23