ServiceMax
Parent PTC | | |
Website | servicemax |
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ServiceMax is a Service Execution Management company. It provides a cloud-based software platform designed to improve the productivity of complex, equipment-centric service execution for OEMs, operators, and 3rd-party service providers.
Products & Services
ServiceMax's platform is a SaaS (Software as a Service) software running on
The most recent areas of innovation include capabilities for complex jobs with functionality such as crew management and shift planning.
History
Maxplore Technologies was founded[8] by Athani Krishnaprasad and Hari Subramanian as a consulting company focusing on customer relationship management. A client requested Maxplore build a field service module on the Salesforce platform. The project took 2 weeks and in 2007, was entered in the “AppExchange Challenge” at the Dreamforce[9] conference. The project won $2 million in funding[10] from Emergence Capital and went on to win the Force Million Dollar Challenge in 2008[11][12] when the company changed its name to ServiceMax.[13] In February 2019, ServiceMax acquired Zinc,[14] the company providing a frictionless way for service workers to get and share knowledge in real-time. In November 2022, PTC signed a definitive agreement to acquire ServiceMax. for $1.46 billion in cash.[15] The acquisition completed in January 2023.[16]
Investors
The company completed a $82 million Series F round
See also
- Software as a service
- Field service management
- Cloud Analytics
- Salesforce.com
References
- ^ Christina Farr (November 7, 2013). "Field service software provider ServiceMax pulls in $27M, plots global expansion". Venture Beat. Retrieved October 23, 2013.
- ^ Shira Ovide (March 11, 2013). "Meet the New Mobile Workers". The Wall Street Journal. Retrieved October 23, 2013.
- ^ Michael Carney (May 21, 2013). "ServiceMax's SaaS platform could make training technicians and replacing software a thing of the past". Pando Daily. Retrieved October 23, 2013.
- ^ Dave Yarnold (June 25, 2013). "3 ways 'forgotten industries' are being transformed with tablets". TabTimes Tablet Biz. Retrieved October 23, 2013.
- ^ James Furbush (April 2013). "How iPads and a field service app transformed McKinley Equipment". Search Consumerization. Retrieved October 23, 2013.
- ^ William Feldman; Patti Feldman (July 8, 2013). "Apps to streamline your workday". Contractor. Retrieved October 23, 2013.
- ^ "Salesforce takes on ServiceMax, Microsoft and Oracle with new field service product". 15 March 2016.
- ^ "PremjiInvest leads $82M investment round in ServiceMax". 28 August 2015.
- ^ "Dreamforce '16 | October 4-7 2016 | San Francisco, CA". Archived from the original on 2016-07-13. Retrieved 2016-07-15.
- ^ "All News & Press - Salesforce".
- ^ Indrajit Sen (July 6, 2011). "Cloud Talk: ServiceMax builds an iPad app in just 2 weeks with Force.com". Developer Force. Retrieved October 23, 2013.
- ^ P.J. Jakovljevic. "Inside Look at the Success of Cloud Field Service Provider ServiceMax—Part 1". Technology Evaluation Centers. Retrieved October 23, 2013.
- ^ "Box wants to be more like Salesforce". 12 May 2015.
- ^ "ServiceMax Acquires Zinc to Expand Service Execution Management Offering". www.servicemax.com. Retrieved 2019-07-23.
- ^ "Software firm PTC to buy peer ServiceMax for about $1.5 bln". Reuters. 17 November 2022.
- ^ "PTC Completes Acquisition of ServiceMax". PR Newswire (Press release). 4 January 2023.
- ^ "ServiceMax Closes $82 Million Round Led by Premji and GE". 26 August 2015.
- ^ "Field service software provider ServiceMax pulls in $27M, plots global expansion". 7 November 2012.
- ^ "GE Digital buys ServiceMax for $915 million". MarketWatch. Retrieved 14 November 2016.
- ^ "GE's digital unit to sell majority stake in ServiceMax". Reuters. 2018-12-14. Retrieved 2020-12-02.