Technographic segmentation

Source: Wikipedia, the free encyclopedia.

Technographic segmentation for

target markets
.

With the advent of

cell phones
, etc. in the 1990s, information and communication technologies have emerged as a central focus and defining force in a wide range of occupations and lifestyles. Accordingly, market researchers realized the need for a segmentation scheme based on the role that technology plays in consumers' lives.

Development

Technographic segmentation was developed to measure and categorize consumers based on their ownership, use patterns, and attitudes toward information, communication and entertainment technologies.

The concept and technique was first introduced in 1985 by Dr. Edward Forrest

VCR users. It was elaborated upon in the article "Segmenting VCR Owners" published in the Journal of Advertising Research. The article suggested that the profiling of technology consumers "should be based on an amalgam of variables which might best be referred to as 'technographic'... which focuses on the motivations, usage patterns, attitudes about technology... as well as measures of a person's fundamental values and lifestyle perspective."[2]

The concept has been adopted by Forrester Research, Inc. as a research service for information-technology and marketing professionals, business strategists, and technology industry executives. Technographics has two categories, Social Technographics and Mobile Technographics. Technographic [3] data can be mined from technical support forums, company social media postings, press releases, government/public websites, and even online job postings.

See also

References

  1. ^ University of Alaska entry
  2. ^ Journal of Advertising Research (Volume 28, No.2, April/May 1988:pg 38)
  3. ^ "Technographics".