CEPAS
| Location | NFC |
|---|---|
| Operator | Concession cards and EZ-Link cards
FlashPay and prepaid cards
Credit and debit cards
|
| Manager | SimplyGo Pte Ltd |
| Currency | |
| Retailed |
|
| Variants |
|
| Website | SimplyGo |
CEPAS, the Specification for Contactless e-Purse Application, is a
Function
The CEPAS provides the command sets and data bytes that can be used for contactless e-purse applications, and focuses on the
Background
CEPAS is spearheaded by the
CEPAS is a result of close collaboration by IDA with different industry players and the
Current and future payment landscape
The current micro-payment landscape in Singapore is fragmented with different standards, with two main players, NETS and EZ-Link. EZ-Link controls the transit space and NETS controls the motoring (ERP, parking) space. NETS also dominates the retail space, with EZ-Link having limited presence. Cards and readers from both providers cannot currently interoperate and consumers hold different cards for payment of different services and goods.
CEPAS aims to open and level the micro-payment playing field. For example, NETS and credit/debit card holders will be able to use their cards to pay for transit and EZ-Link card holders for retail and motoring payments.[citation needed]
Transaction processing methods
Card-based offline debit
The CEPAS card-based EZ-Link and NETS FlashPay cards released from 29 December 2008
| Payment mode | Description | Year introduced | Chip and PIN
|
Contactless payment | Top-up using self-help machines | Public transport payments | Retail payments | Carpark payments |
|---|---|---|---|---|---|---|---|---|
• EZ-Link cards • Concession cards • EZ-Link Motoring cards • EZ-Charms • EZ-Link Wearables • EZ-Link NFC SIM cards (card-based offline debit) |
Card-based stored-value wallet, based on CEPAS standard. ✓ It can be used for retail and public transport payments, without remote management functionality. ✓ Commuters can see their fare cost and card balance at the gantry. ✓ The card-based offline debit EZ-Link cards and EZ-Link Motoring cards are compatible with dual mode in-vehicle units for ERP and carpark payments. |
2002: FeliCa card 2009: CEPAS card 2021: EZ-Link Motoring Card (CEPAS) EZ-Link Motoring cards (with a non-account-based card profile & similar functionality) are still sold at 7-Eleven/Cheers convenience stores, selected Caltex petrol stations, Vicom centres, STA Inspection centres.[5] |
No | Yes | Top-up kiosks Assisted service kiosks SimplyGo kiosks (at MRT stations & bus interchanges) |
Yes | Limited retail locations |  Yes
|
• NETS FlashPay • NETS Contactless CashCard (2nd generation) •NETS Motoring Card) (card-based offline debit) |
Card-based stored-value wallet, based on CEPAS standard for retail, public transport, and motoring payments. ✓ It can be used for retail and public transport payments, without remote management functionality. ✓ Commuters can see their fare cost and card balance at the gantry. ✓ It is compatible with dual mode in-vehicle units for ERP and carpark payments. |
2009: NETS FlashPay 2018: NETS Contactless CashCard 2021: NETS Motoring Card NETS FlashPay cards are no longer sold at TransitLink Ticket Offices since 15 March 2022, to encourage adoption of the SimplyGo account-based system.[6][7] NETS Motoring cards (with FlashPay payment functionality) are still sold at petrol stations and convenience stores. |
No | Yes | Top-up kiosks/general ticketing machines Assisted service kiosks SimplyGo kiosks (at MRT stations & bus interchanges) NETS top-up machines |
Yes | Yes
|
Yes
|
Account-based online debit
In 2016, the Land Transport Authority had begun the account-based ticketing trial to expand the range of e-payment options and eliminate the need for top-ups in transit. With that, the CEPAS version was changed to 3.0 and SeP to 2.0. It allowed credit cards (Visa, Mastercard) and mobile wallets (Apple Pay, Fitbit Pay, Garmin Pay, Google Pay, Samsung Pay) to be used in the transit system, in addition to the existing CEPAS EZ-Link and NETS FlashPay cards.[8][9]
In September 2020, LTA began a trial to expand the account-based ticketing system to CEPAS cards, which were conventionally based on a card-based ticketing system. The reason given for pushing the account-based ticketing system was that it removed the need for physical trips to top-up machines. As the card information is stored on a central server under account-based ticketing, access to travel history and card top-ups can be done remotely through mobile apps, without needing the card to be physically present.[10][11]
The account-based EZ-Link Card was launched in January 2021,[12] and the account-based NETS Prepaid Card was launched in November 2022.[13] These account-based cards replaced the former EZ-Link and NETS FlashPay cards that supported card-based ticketing. Transactions using account-based cards are processed backend, hence commuters are unable to see their fare deduction and card value balance at MRT fare gates and bus readers.
On 10 January 2024, LTA announced that EZ-Link adult cards which have not yet been upgraded to SimplyGo and NETS FlashPay cards will no longer be accepted for public transport fare payment from 1 June 2024 due to phasing out of the legacy card-based ticketing system. This decision was reversed, because of the commuters' concerns with card balance and fare displays. The ERP acceptance was not taken into concerns, because of the car-lite society.[14][15]
| Payment mode | Description | Year introduced | Chip and PIN
|
Contactless payment | Top-up using self-help machines | Public transport payments | Retail payments | Carpark payments |
|---|---|---|---|---|---|---|---|---|
• SimplyGo EZ-Link cards • SimplyGo Concession cards (account-based online debit) |
Online account-based ticketing wallet, based on CEPAS standard. As the card information is stored on a central server, the card balance can be topped up without presence of physical card. ✓ It is compatible with the SimplyGo system for remote management of public transport cards. ✗ Fare cost and card balance will not be displayed at the gantry. Commuters have to create an account and sign in to the SimplyGo website or app, to view their travel history and its related fares. ✗ These account-based online debit cards are not compatible with ERP and carpark payments. |
2021[11] | No | Yes | Top-up kiosks/general ticketing machines Assisted service kiosks SimplyGo kiosks (at MRT stations & bus interchanges) |
Fare cost and card balance will not be displayed at the gantry. | Limited acceptance |  No
|
• NETS Prepaid Card (account-based online debit) |
Online account-based ticketing wallet, for retail and public transport payments. It functions similarly to the NETS EFTPOS Debit card. As the card information is stored on a central server, the card balance can be topped up without presence of physical card. ✓ It is compatible with the SimplyGo system for remote management of public transport cards. ✗ Fare cost and card balance will not be displayed at the gantry. Commuters have to create an account and sign in to the SimplyGo website or app, to view their travel history and its related fares. ✗ It is not compatible with ERP and carpark payments. |
2022[16] | Yes (for transactions ≥ $100) |
Yes | Top-up available on mobile app only | Fare cost and card balance will not be displayed at the gantry. | Yes
|
No
|
Criticisms
There has been some criticism by the public that the auto-top-up service by GIRO for the new CEPAS card will require an administration fee for activation as well as for each top-up. In contrast, auto-top-up for the original EZ-Link card was free. Also, the public has complained that there is now more hassle in applying for this service in contrast to the relatively easier process for the original version.[17]
LTA's announcement on 10 January 2024 about the discontinuation of the card-based ticketing EZ-Link & NETS FlashPay Cards and mandatory transition to the account-based ticketing SimplyGo EZ-Link & NETS Prepaid Cards drew negative reception from the public. The concerns that were raised include the inability to view fares & card balances at the gantry. The public felt that the SimplyGo user experience for stored-value cards is unnecessarily complicated and over-reliant on mobile apps, which creates inconveniences for the elderly, children, and less tech-savvy demographics of the population.[18][19][20] The decision was reversed by the authorities on 22 January 2024, and existing EZ-Link & NETS FlashPay cards can continue to be used after 1 June 2024.[21]
Gallery
- Payment cards/logos
-
Back of a CEPAS NETS FlashPay card
.jpg)
See also
- EZ-Link
- NETS FlashPay
References
- ISBN 981-4154-26-1.
- ^ Land Transport Authority (2 December 2009). "SeP Ready For Implementation". Archived from the original on 27 May 2011. Retrieved 4 April 2009.
- ^ a b Infocomm Development Authority of Singapore (23 January 2008). "Specification for Contactless e-Purse Application (CEPAS)". Retrieved 3 February 2017.
- ^ EZ-Link Pte Ltd (26 December 2008). "Commencement of sale of the NEW CEPAS-Compliant EZ-Link card". Retrieved 4 April 2009. [dead link]
- ^ "EZ-Link Motoring card - EZ-Link".
- ^ "NETS - Announcements".
- ^ "Singapore's LTA Sees Strong Take-Up of Open-Loop Payments but has No Plans to End Closed Loop - Mobility Payments". 18 January 2023.
- ^ "LTA launches digital payment scheme for public transport". The Straits Times. 4 April 2019. Archived from the original on 5 April 2019. Retrieved 5 April 2019.
- ^ "Frequently Asked Questions (FAQ) - TransitLink SimplyGo".
- ^ "LTA Launches SimplyGo Pilot On EZ-Link Cards - LTA".
- ^ a b "Account-based EZ-Link cards available for use in Public Transport from 28 Jan - LTA".
- ^ "EZ-Link launches account-based cards that allow top-ups through mobile app". CNA. Retrieved 13 December 2022.
- ^ "NETS launches NETS Prepaid Card: its first 'smart' stored-value card for retail and transit – NETS".
- ^ "Non-SimplyGo EZ-Link, NETS FlashPay cards not valid for public transport from June".
- ^ "EZ-Link Adult Cardholders and NETS FlashPay Cardholders to Transit to SimplyGo for Public Transport Fare Payments by 1 June".
- ^ "NETS launches 'smart' stored-value card for retail and transit". 21 November 2022.
- ^ The Straits Times (15 September 2009). "Have a card to rival EZ-link". Archived from the original on 22 September 2009. Retrieved 5 October 2009.
- ^ "CNA Explains: Why some Singapore commuters are upset about moving from EZ-Link to SimplyGo". CNA.
- ^ "Commuters run into problems upgrading EZ-Link cards amid complaints over switch to SimplyGo". CNA.
- ^ "Displaying fares, deductions at gantries under SimplyGo possible but 'will lead to longer queues': LTA". TODAY.
- ^ Tjoe, Lee Nian; Yufeng, Kok (22 January 2024). "LTA shelves plan to replace older public transport payment cards with SimplyGo by June 1". The Straits Times. Retrieved 22 January 2024.
External links
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