Disintermediation
Disintermediation is the removal of
Disintermediation may decrease the total cost of servicing customers and may allow the manufacturer to increase
However manufacturers will still incur distribution costs, such as the physical transport of goods, packaging in small units, advertising, and customer helplines, some or all of which would previously have been borne by the intermediary. To illustrate, a typical B2C supply chain is composed of four or five entities. These are the
History
The term was originally applied to the
It was later applied more generally to "cutting out the middleman" in commerce, though the financial meaning remained predominant. Only in the late 1990s did it become widely popularized.
It has been argued that the Internet modifies the supply chain due to market
Discussion
In the non-Internet world, disintermediation has been an important strategy for many
However, Internet-related disintermediation occurred less frequently than many expected during the
Reintermediation
Reintermediation can be defined as the reintroduction of an intermediary between end users (consumers) and a producer. This term applies especially to instances in which disintermediation has occurred first.[2]
At the start of the Internet revolution,
Reintermediation occurred due to many new problems associated with the e-commerce disintermediation concept, largely centered on the issues associated with the direct-to-consumers model. The high cost of shipping many small orders, massive customer service issues, and confronting the wrath of disintermediated retailers and supply channel partners all presented real obstacles. Huge resources are required to accommodate presales and postsales issues of individual consumers. Before disintermediation, supply chain middlemen acted as salespeople for the producers. Without them, the producer itself would have to handle procuring those customers. Selling online has its own associated costs: developing quality websites, maintaining product information, and marketing expenses all add up. Finally, limiting a product's availability to Internet channels forces the producer to compete with the rest of the Internet for customers' attention, a space that is becoming increasingly crowded.
Examples
Notable examples of disintermediation include
In the automotive industry
Tesla avoids using dealers as middlemen by offering their own outlets, which have only a few vehicles for display and test driving; customers complete their full purchase online. This approach allowed Tesla to raise auto gross profit by about 34%. This strategy also allows Tesla to control more of its customers' experience and build online community.[6] Following Tesla's success, two other automotive brands, Audi and General Motors, decided to start trials of direct sales in 2012 and 2013 respectively.[7][8]
See also
- Flat fee MLS— An example of disintermediation in the Real Estate industry.
- Laiki agora - an example of disintermediation of agricultural foodstuffs in Greece
- Outlet store
- Social peer-to-peer processes
- Direct-to-consumer
References
'Notes
- ^ Wake Forest. Infinite Financial Intermediation. page 50. Law Review 643 (2015)
- ^ .
- ^ Gellman, R. (1996). Disintermediation and the Internet. Government information quarterly, 13(1), 1–8.
- ISBN 978-3540710028. Retrieved 9 January 2017.
- ^ Sarkar, Butler and Steinfield. Intermediaries and Cybermediaries: A Continuing Role for Mediating Players in the Electronic Marketplace. 1995.
- ^ Dans, Enrique (2013-10-11). "The automotive industry and the trend towards disintermediation". Enrique Dans. Retrieved 2021-11-02.
- ^ Read, Richard. "Audi Opens Digital Showroom: Is This The Future Of Shopping?". The Car Connection. Retrieved 2021-11-20.
- ^ Read, Richard. "GM Follows Tesla's Lead, Plans To Sell Directly To Online Shoppers". The Car Connection. Retrieved 2021-11-20.
Bibliography
- Graham, Mark. "Warped Geographies of Development: The Internet and Theories of Economic Development." Geography Compass, (2) 2008.
- Hawken, Paul. "Disintermediation: an economics buzzword that neatly explains a lot of the good that is going on." CoEvolution Quarterly, Spring 1981, pp. 6–14.
External links
- Media related to Disintermediation at Wikimedia Commons