Employee morale
Employee morale or workspace morale is the
History
Long used by the military as a "
Importance and effects
Recognized as one of the major factors affecting productivity and overall financial stability of any business, low
Possible definitions of morale
Morale- a state of individual psychological well being based upon a sense of confidence and usefulness and purpose. The spirit of a group that makes the members want the group to succeed.[4]
Positive effect of high employee morale
The effects of high employee morale have been studied and are both proven and numerous. One of the biggest benefits is productivity. Happy workers are 12% more productive.[5] The increased productivity can be attributed to a number of factors, including reduction in workplace accidents, decreased stress levels, and even a downturn in number of sick days taken due to the positive effect on employee health that high morale provides. High morale effects employee's motivation, their performance, and their willingness to adapt to organizational strategies. High morale will cause employees to put in extra effort, find ways to work more efficiently, and do higher quality work.[6] An employer with a well-known track record of high morale among employees is also much more likely to attract and retain high talent employees. High morale provides a competitive edge in good times and bad. It also increases customer satisfaction rates.
Negative effect of low employee morale
There are many negative effects that come along with low employee morale. When a business shows little to no consideration to their employees, many will look for work elsewhere, resulting in a high turnover rate. High turnover can cost the business a lot of money, since they will need to now advertise for these positions and pay for new employee training. This becomes a bad investment when they are constantly paying to train for the same position. High turnover can cost anywhere from 30%-400% of an annual salary, and with an estimated 22 million disengaged employees per year, low morale is costing the economy as much as $350 billion in lost productivity.[7][8] Leaders who fail to address morale issues in the workplace face the following: decreased productivity, increased rates of absenteeism and associated costs, increased conflicts in the work environment, increased patient complaints and dissatisfied consumers of care, and increased employee turnover rates and costs associated with hiring and training replacement staff. In closing, low employee morale can negatively affect a business in many ways that will cost them much more money in the long run than it would to have better morale.
See also
References
- ^ "Happy Employees means Greater Profits". Time. January 9, 2013.
- ^ Neely, Greg H. (July 1999). "The Relationship between Employee Morale and Employee Productivity" (PDF). Archived from the original (PDF) on 2014-03-19. Retrieved 2014-03-19.
- ^ Fink, Nicole. "The High Cost of Low Morale: How to Address Low Morale in the Workplace through Servant Leadership". Archived from the original on 2014-02-09. Retrieved 2014-03-20.
- ^ Bowels, Cooper, David, Cary. ""Employee Morale- Driving Performance in Challenging Times"" (PDF). NDL. Retrieved October 31, 2022.
{{cite web}}
: CS1 maint: multiple names: authors list (link) - ^ Powers, Joy. ""10 Inexpensive Ways to Boost Employee Morale."" (PDF). Region 10. Retrieved October 31, 2022.
- ^ Cowart, Lynn. ""Why Employee Morale Matters- Especially Now."" (PDF). Talent Dimensions. Retrieved October 31, 2022.
- ^ Powers, Joy. "Region 10" (PDF). “10 Inexpensive Ways to Boost Employee Morale.”. Retrieved October 31, 2022.
- ^ Blankenship, Michael. ""The High Cost of Low Morale by Nicole Fink"". RobertsEDU. Retrieved October 31, 2022.