Servify

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Servify
Service Lee Technologies Private Limited
WebsiteOfficial website

Servify is a

device management platform, founded in 2015.[1] It is headquartered in Mumbai, India and operates in North America, Europe, Middle East, China and Turkey.[2] It provides services such as product diagnosis, queue management, warranty and protection plans to its clients.[3] In 2019, Servify was featured in Red Herring Asia Top 100 Technology company list.[4]

History

Servify was founded by Sreevathsa Prabhakar in 2015. Before starting Servify, Prabhakar was running a company called The Service Solutions, which he had started in 2009 and later it was acquired by B2X GmbH, a Germany based customer service outsourcing company.[1]

It received its first round of funding in April 2016 for an undisclosed amount from Blume Ventures, Beenext, Barkawi Holdings and TM Service Technology Holdings.[5]

In June 2016,

Reliance Jio, Reliance Retail and Vodafone.[1][7][3]

Servify raised $15M in its Series B funding round from Iron Pillar, Blume Ventures and Beenext in August 2018.[8] It acquired a gadgets repair startup iService in January 2019.[9]

In June 2020, Samsung tied up with Servify to launch Samsung Care+ that provides protection service for Samsung Galaxy smartphones.[10][11] It secured Rs. 85.8 crores in its Series C funding round for its existing investors, Iron Pillar and Blume Ventures.[3]

Servify raised $23M in Series C funding round from Iron Pillar, Blume Ventures, Beenext and Tetrao SPF in September 2020.[12] Servify acquired key businesses of German-based WebToGo.[13]

Servify acquires 247Around to strengthen its service fulfilment network beyond smart products.[14]

Servify raises $65 million as part of its ongoing Series D funding round.[15]

Servify Partners with Thumb Cellular for Device Protection. [16]

Servify expands its reach, partnering with Eureka Forbes, Panasonic, Harman & TCL to power their extended warranty programs in India.[17]

Recognition

  • Red Herring Asia Top 100 Winner 2019[4]
  • Outlook Business's Power of I 2019 list[18]
  • DIA Top 100 Insuretechs 2019[2]
  • Businessworld Techtors 2020[19]
  • Winner Best Enterprise Product/Service in India Digital Enabler Awards 2020[20]
  • Nasscom Emerge50 Awards 2021[21]
  • 2022 Red Herring Top 100 Global: Winner[22]
  • 2022 Deloitte Technology Fast 50 India Winner[23]
  • 2022 ASK Private Wealth and Hurun India Future Unicorn Index[24]
  • 2023 Tracxn Emerging Startup Awards of 2023[25]
  • 2023 Hurun Star of Mumbai [26]
  • 2023 ET Great Managers Award of 2023 [27]
  • 2024 Tracxn Emerging Startup Awards of 2024 [28]
  • 2024 B2B Startup of the Year Award [29]

See also

References

  1. ^
    Fortune India
    .
  2. ^ a b Peverelli, Roger; de Feniks, Reggy (16 May 2019). "Servify, delivering Consumer Happiness across post-sales lifecycle for products that touch the daily lives of consumers". DigitalInsuranceAgenda.
  3. ^ a b c Khatri, Bhumika (8 June 2020). "Servify Is Raising INR 85.8 Cr For Strategic Expansion Plans". Inc42.com.
  4. ^ a b "2019 Red Herring Top 100 Asia Winners". Red Herring.
  5. ^ "Servify raises funding from Blume Ventures & others". The Economic Times. 5 April 2016.
  6. ^ "OnePlus ties up with Servify to launch 'Accidental Protection Plan'". Business Standard. 28 June 2016.
  7. ^ "Nokia Smartphones Get 3 Servify-Powered Insurance Plans in India". NDTV. 23 November 2018.
  8. Livemint
    .
  9. ^ Ganguly, Shreya (3 January 2019). "Mumbai-Based Servify Buys Gadget Repair Startup iService". Inc42.com.
  10. ^ "Samsung India partners with Servify to offer smartphone protection plans". The New Indian Express. 15 June 2020.
  11. ^ "Samsung, Servify launch Care+ smartphone care plan in India". The Economic Times. 25 June 2020.
  12. ^ "Apple partner Servify raises $23 million to scale its devices after-sales and management platform overseas". TechCrunch. Retrieved 23 September 2020.
  13. ^ "Servify acquires key businesses of Germany-based WebToGo". Economic Times. 14 April 2021.
  14. Moneycontrol
    . 22 February 2022.
  15. ^ "Servify raises $65 million in Series D round". The New Indian Express. 24 August 2022.
  16. Yahoo Finance
    . 18 October 2023.
  17. The Print
    . 2 November 2023.
  18. ^ Bhatnagar, Rishabh (19 September 2019). "Happily ever after". Outlook Business.
  19. BW Businessworld
    . 23 January 2020.
  20. ^ "India Digital Enabler Awards 2020". Entrepreneur India. 23 January 2020.
  21. ^ "Nasscom Emerge50 Awards 2021". Entrepreneur India. 21 January 2022.
  22. ^ "Red Herring Top 100 Global Awards". Red Herring. 31 October 2022.
  23. ^ "Deloitte Technology Fast 50 India 2022 ranking". Deloitte. 24 November 2022.
  24. ^ "Hurun India Future Unicorn 2022ranking" (PDF). ASK Private Wealth and Hurun India. 23 March 2023.
  25. ^ "2023 Tracxn Emerging Startup Awards of 2023ranking". Tracxn. 30 March 2023.
  26. ^ "2023 Hurun Future Unicorn Award 2023ranking" (PDF). Hurun. 31 August 2023.
  27. ^ "2023 The Top 50 Companies with Great Managers Award in India 2023 ranking". The Economic Times. 12 December 2023.
  28. ^ "Emerging Startup 2024 Award for Top B2B E-commerce Tech Startup ranking". Tracxn. 3 January 2024.
  29. ^ "B2B Startup of the Year". Entrepreneur India. 8 March 2024.

External links

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