Winnipeg Fire Paramedic Service

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Winnipeg Fire Paramedic Service
Address185 King Street,
Winnipeg, MB
(headquarters)
Agency overview
Established
  • 1882 (Winnipeg Fire Department)
  • 1974 (Winnipeg Ambulance Department)
Annual calls
  • 3070 fire calls (2011[1]
Employees
  • 860 fire personnel (firefighters)
  • 220 Emergency medical services personnel (paramedics) [1]
Staffing166 firefighters on duty
Rescues
6 [1]
Ambulances17
Tenders2 [1]
Website
https://winnipeg.ca/fps/

Winnipeg Fire Paramedic Service (WFPS) provides

Winnipeg, Manitoba. It operates from 27 fire stations
, and 3 administration offices across the city.

WFPS has two equally important divisions: the Winnipeg Fire Department (WFD) and Winnipeg Emergency Medical Services (WEMS), using a centralized dispatch system.


History

The first Fire Commissioner of Manitoba was appointed via the Fires Prevention Act, which was assented to on 21 February 1872. At the time, the Act only addressed the prevention of prairie fires.[3]

Winnipeg

insurance were drastically increasing.[4][5]

On 14 October 1874,

hook-and-ladder truck, and chemical engines, as well as a horse-drawn steam pumper.[5]

On 25 January 1875, a city by-law was passed for the organization and management of a fire department.[5] In 1976, each district of Manitoba had an Assistant Fire Commissioner appointed to provide training, investigation, inspections, public education, and other services. Also this year, the Manitoba Fire College was created.[3]

The Winnipeg Fire Department was eventually created on 17 May 1882, with William O. McRobie as its first full-time Chief.[6] At this time, there were 3 permanent stations of the WFD: Central, on 347 William Avenue; South, on 150 Smith Street; and North, on 47 Maple Street.[5] In 1919, the WFD would adopt a two-platoon system, no longer requiring firefighters to live on job, 84 hours (3.5 days) a week. In 1928, the Fire Prevention Bureau was established and staffed with 3 members.[7]

On 1 October 1946, the WFD implemented a three-platoon system, giving firefighters a 46-hour workweek.[8] On 8 June 1954, Winnipeg experienced its largest fire in history, at the Time Building.[8]

On 20 June 1959, Winnipeg would be the first in North America to receive a three-digit

night shifts in 8-week cycle).[8]

In 1972, Winnipeg amalgamated with the several municipalities in the surrounding area. Finally, on 7 January 1974, the 8 municipal fire departments, including that of Winnipeg's, were combined to create a single department.[9] Prior to amalgamation, fire department history in the former municipalities of the Greater Winnipeg area include:

Also in 1974 came the Winnipeg Ambulance Department; before then, ambulance services were provided by local private ambulance companies. In 1982/1983, the WFD introduced the use of first responders to start assisting the Winnipeg Ambulance service on medical calls.[9] As of 2000, both departments amalgamated to form the Emergency Response Service of Winnipeg, which was later renamed as the Winnipeg Fire Paramedic Service.

In northwest Winnipeg today, there sits a Winnipeg Fire Fighters Memorial Monument at

Brookside Cemetery, commemorating local firefighters.[10]

Organization

The WFPS is guided by The Fires Prevention and Emergency Response Act of Manitoba.[11]

Senior staff

As of February 2021:[12]

  • Fire & Paramedic Chief — Christian Schmidt
  • Deputy Chief, Fire Operations - Scott Wilkinson
  • Deputy Chief, Paramedic Operations — Ryan Sneath
  • Deputy Chief, Safety, Emergency Management & Public Information - Jay Shaw
  • Deputy Chief, Support Services & Communications — Tom Wallace
  • Assistant Chief, Fire/Rescue Operations — Jamie Vanderhorst
  • Assistant Chief, Paramedic Operations — Wayne Mosienko
  • Assistant Chief, Community Risk Reduction — Lisa Gilmore
  • Assistant Chief, Service Quality — Andre Berard
  • Medical Director — Dr. Rob Grierson

Stations and offices

Stations and location, as of 2019[13]
Station No. Address Services
1 65 Ellen Street Ambulance, Fire suppression
2 55 Watt Street Ambulance, Fire suppression
3 337 Des Meurons Street Fire suppression
4 150 Osborne Street Fire suppression
5 845 Sargent Avenue Ambulance, Fire suppression
6 603 Redwood Avenue Ambulance, Fire suppression
7 10 Allan Blye Drive Fire suppression
8 640 Kimberley Avenue Fire suppression
9 864 Marion Street Fire suppression
10 1354 Border Street Ambulance, Fire suppression
11 1705 Portage Avenue Ambulance, Fire suppression
12 1780 Taylor Avenue Ambulance, Fire suppression
13 799 Lilac Street Ambulance, Fire suppression
14 1057 St. Mary's Road Ambulance, Fire suppression
15 1083 Autumnwood Drive Fire suppression
16 1001 McGregor Street Ambulance, Fire suppression
17 1501 Church Avenue Ambulance, Fire suppression
18 5000 Roblin Boulevard Ambulance, Fire suppression
19 320 Whytewold Road Fire suppression
20 525 Banting Drive Ambulance, Fire suppression
21 1446 Regent Avenue W. Ambulance, Fire suppression
22 1567 Waverley Street Ambulance, Fire suppression
23 880 Dalhousie Drive Fire suppression
24 1665 Rothesay Street Ambulance, Fire suppression
25 701 Day Street Ambulance, Fire suppression
26 1525 Dakota Street Fire suppression
27 27 Sage Creek Boulevard Ambulance, Fire suppression
30 524 Osborne Street Ambulance
31 726 Furby Street Ambulance
36 2490 Portage Avenue Ambulance
Administrative offices and location[13]
Office Address
Headquarters & Fire Prevention 2nd Floor, 185 King Street
Training Academy 2546 McPhillips Street
Office of the Fire Commissioner 508-401 York Avenue

Winnipeg Emergency Medical Services (WEMS)

WEMS ambulance
WEMS ambulance with ambulance cot
WEMS MIRV and PACER bicycles

The Winnipeg Emergency Medical Services (WEMS) is the branch of the Winnipeg Fire Paramedic Service that provides paramedic and ambulance emergency patient transport to the citizens of Winnipeg. WEMS operate out of 3 stand-alone ambulance stations and 20 of the 27 fire stations.

The service uses a dual-response system in which the Winnipeg Fire Department has a licensed

Primary Care Paramedic on most firefighting apparatus who can assist the paramedics on ambulance.[14]

WEMS has 25 ambulances, 1 Major Incident Response Vehicle (MIRV),

high-acuity calls and review paramedics' performance for continuous quality improvement.[14]
The Platoon Chief-Paramedic Operations oversees all EMS operations and, if required, can respond in an Incident Command role.

WEMS

Pediatric Advanced Life Support (PALS), and all meet the National Occupational Competency Profile (NOCP) established by the Paramedic Association of Canada (PAC). WEMS paramedics include: Primary Care Paramedics (PCP); Intermediate Care Paramedics (ICP); and Advance Care Paramedics (ACP). The ICP are unique to WEMS as a training level during the department's in-house, nationally-accredited Advance Care Paramedic Program.[14]

As of 2014, WEMS operates on 6 platoons:

Pre-hospital

air ambulance to hospital.[18]

WEMS Community Paramedics

WEMS currently operates 2 award-winning[19] community paramedicine programs: the Main Street Project Paramedic and the Emergency Paramedic In the Community (EPIC).

The Main Street Project is a crisis/drop-in shelter service that offers a drop-in shelter, a chemical detoxification unit, transitional housing, and houses the city's Intoxicated Person's Detention Area (IPDA).[20] Since 2009, the Main Street Project Paramedics are responsible for on-site assessment and monitoring of all IPDA clients,[21] as well as providing a first line access to care for the clients of the drop-in shelter, the detoxification unit and those in the transitional housing unit.[22] The community paramedics at The Main Street Project are on site 24 hours every day. Since October 2013, Main Street Project Paramedics have been offering HIV point-of-care testing (POCT) to clients of The Main Street Project and high-risk individuals in the community. Since HIV POCT have been offered at The Main Street Project, this site does more POCT than the all other sites in Manitoba offering the test combined.[citation needed]

As of 2013 WEMS, added the Emergency Paramedic In the Community (EPIC) program. The EPIC paramedics provide non-transport medical assistance to common 911 callers, the

9-1-1 calls. When WFPS Paramedics respond to 9-1-1 calls and identify citizens who are at risk, they have the ability to fill out a referral to the EPIC program. The EPIC Paramedics follow up on each referral and help the citizens gain access to proper medical care or other needed resources. Once the needs of the patients are met, the EPIC program tracks these patients to ensure the resources put in place continue to be effective.[23]

Winnipeg Fire Department

WFD Engine6 fire truck

The Winnipeg Fire Department (WFD), operating under the parent organization of the Winnipeg Fire Paramedic Service, is the fire department for the City of Winnipeg.

It provides

pre-hospital
patient care.

Initially, Winnipeg had a volunteer fire brigade that began in the city in 1874; the WFD was subsequently created in 1882.

As of 2011, 29

heavy rescue units that assist with technical rescue, trench rescue, hazmat, auto extraction, water rescue, along with specialty design vehicles, as well as 2 jetboats and several zodiacs for water rescue & water-based fire suppression.[26][27]

Until 1 January 2018, the WFD also offered

child car seat inspections to the general public.[28] These inspections required the owner of the child seat to have already installed the seat in the vehicle and to bring it to one of the seven stations at which the service is offered. There, firefighters that had special training in ensuring child car seats are fitted safely would inspect the car seat to make sure it is safe for use. If any adjustments were required, they would assist the owner in making the adjustments and educate them on how to properly secure the child seat.[29]

WFPS Communication Centre

The WFPS Communication Centre is responsible for receiving emergency calls and dispatching of all ambulance and fire apparatus for the City of Winnipeg. The City of Winnipeg operates a centralized

9-1-1 emergency call service for both the Winnipeg Police Service
and WFPS. All calls are received by the Winnipeg Police Communication Division who passes on all non-police calls over to the WFPS Communication Centre. The WFPS Communication Operators are responsible for triaging all EMS and Fire calls received at the centre and dispatching all emergency, non-emergency and pre-booked Interfacility Transfer calls. Since 2007, WFPS has been using a central dispatch for both EMS and Fire calls.

All pre-booked emergency and non-emergency Interfacility Transfers are handled by the Interfacility Transfer (IFT) division. The IFT dispatchers are responsible for triaging and assigning this workload to the WEMS Transfer division, the WRHA Transport Team and Stretcher Service of Manitoba.

The Communication Centre uses the AcuityPoint

enhanced 9-1-1 Sentinel telephone system (E911). This gives Communication Operators the advantage of receiving immediate information on the caller such as the caller's location and phone number. This information, along with all other information obtained by the operator is relayed to all EMS vehicles' Electronic Patient Care Reports (E-PCR). The Communication Centre relays all dispatch information electronically to Station computers, the crew's Panasonic Toughbook
computers (E-PCR) in the field and over the air through a Harris P-25 trunked radio network.

To facilitate dispatching of the closest appropriate unit, EMS vehicles and Fire apparatus are equipped with and

Automatic Vehicle Location
(AVL) System. This along with electronic status heads in every vehicle reporting unit responding, on-scene and transporting times help the dispatchers keep accurate tracking of all units whereabouts, status and availability.

The Communication Centre is staffed by a minimum of 7 Operators and 1 Communication Center Shift Supervisor (CCSS) on four 24 hours platoons, dispatching WEMS and WFD. All Communication Operators are responsible to taking 9-1-1 calls, confirming the address and phone number of the emergency, obtaining all specific relevant information about the call, establishing through security questions if the scene is safe for field providers to attend and establishing the priority of the call (emergency or non-emergency). The 9-1-1 call taker then forwards the information to the EMS or Fire dispatchers (or both) who are responsible for assigning the call to the appropriate crews/units as well as monitor all vehicles in the field. Meanwhile, the call taker may stay on the line until help arrives on-scene and will give pre-arrival instructions to the patient. These include assisting/instructing the caller with performing

Cardiopulmonary Resuscitation (CPR), or instructing appropriate chest pain patients to self-administer Aspirin
(ASA). The WFPS also is responsible for the operations of the WRHA's Inter Facility Transport system. The booking and dispatching of ambulances and stretcher car services in the movement of patients between care facilities within the city's 6 hospitals and many clinics. This secondary dispatch center is staffed 24/7 with 3-4 communication operators who interchange with the 911 center on a rotational basis.

All Communication Operators are at minimum trained and licensed

Emergency medical responders (EMR), and receive intensive in-house training. All Operators have obtained the National Academy of Emergency Dispatch System's Emergency Telecommunicator (ETC) Certification, Emergency Medical Dispatcher (EMD) Certification and Emergency Fire Dispatcher (EFD) Certification. They are also certified in use of the Medical Priority Dispatch System (MPDS) and Fire Priority Dispatch System (FPDS). Both of these dispatch systems are used internationally and guarantee consistent and accurate assessment of the caller's emergency as well as consistent dispatching. These system help alleviate problems where the caller may exaggerate or downplay the emergency, and provides the call taker with a consistent approach to every call. All Communication Operators go through ongoing training with these systems and go through yearly recertification. The Communication Centre Shift Supervisor is responsible for overseeing all operations within the Communication Centre and review calls for continuous quality improvement.[30]

WFPS has a primary and secondary fully operational Communication Centre, both with generator back-up power so that all communication services they provide maintain 100% full-time, uninterrupted operation regardless of circumstances on incidents that may occur.

Hospitals in Winnipeg

Hospitals in Winnipeg, to which WEMS can transport patients, include:[31]

References

  1. ^ a b c d e f g h i http://www.winnipeg.ca/fps/Services/Operations/FireRescueResponse.stm [dead link]
  2. ^ "Contact us - Winnipeg Fire Paramedic Service - City of Winnipeg".
  3. ^ a b "Office of the Fire Commissioner | Administration | Background". firecomm.gov.mb.ca. Retrieved 2021-02-09.
  4. ^ "Through the Years". Winnipeg Fire Fighters Museum. 30 July 2019. Retrieved 2021-02-09.
  5. ^ a b c d "1873-1899". Winnipeg Fire Fighters Museum. August 2019. Retrieved 2021-02-09.
  6. ^ "Memorable Manitobans: William Orme McRobie (1838-1908)". www.mhs.mb.ca. Retrieved 2021-11-09.
  7. ^ a b c d "1915-1940". Winnipeg Fire Fighters Museum. August 2019. Retrieved 2021-02-09.
  8. ^ a b c d "1946-1968|Winnipeg Fire Fighters Museum". August 2019. Retrieved 2021-02-09.
  9. ^ a b c "1969-1999". Winnipeg Fire Fighters Museum. August 2019. Retrieved 2021-02-09.
  10. ^ "Historic Sites of Manitoba: Winnipeg Fire Fighters Memorial Monument (Brookside Cemetery, Winnipeg)". www.mhs.mb.ca. Retrieved 2021-02-09.
  11. ^ The Fires Prevention and Emergency Response Act
  12. ^ "Contact Us - Fire Paramedic Service - City of Winnipeg". winnipeg.ca. Retrieved 2021-02-09.
  13. ^ a b "Locations - Winnipeg Fire Paramedic Service - City of Winnipeg".
  14. ^ a b c "EMS Personnel - Fire Paramedic Service - City of Winnipeg".
  15. ^ "MIRV - Fire Paramedic Service - City of Winnipeg".
  16. ^ "Bariatric Transport - Fire Paramedic Service - City of Winnipeg".
  17. ^ "Pacer - Fire Paramedic Service - City of Winnipeg".
  18. ^ a b "Emergency Response Services". Shared Health. Retrieved 2021-02-09.
  19. ^ "June 17, 2014 : News Releases - City of Winnipeg".
  20. ^ http://www.mainstreetproject.ca/activity/ [dead link]
  21. ^ http://www.mainstreetproject.ca/our-services/intoxicated-persons-detention-area-ipda/ [dead link]
  22. ^ a b "Community paramedic project launched | Winnipeg Health Region". www.wrha.mb.ca. Archived from the original on 2013-05-02.
  23. ^ "June 10, 2015 : News Releases - City of Winnipeg".
  24. ^ "HazMat - Fire Paramedic Service - City of Winnipeg".
  25. ^ "High Angle Rescue - Fire Paramedic Service - City of Winnipeg".
  26. ^ a b "Trench Rescue - Fire Paramedic Service - City of Winnipeg".
  27. ^ a b c "Vehicle Extrication - Fire Paramedic Service - City of Winnipeg".
  28. ^ "Child Car Seat Inspection Program - Fire Paramedic Service - City of Winnipeg". winnipeg.ca. Retrieved 2021-02-09.
  29. ^ Services, City of Winnipeg Corporate Web. "Child Car Seat Inspection Program - Fire Paramedic Service - City of Winnipeg". winnipeg.ca. Retrieved 2017-05-22.
  30. ^ "911 Services - Fire Paramedic Service - City of Winnipeg".
  31. ^ "Locations & Services".

External links