Talk:Drury Hotels

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The hotels operated by the company are generally in the lower to upper mid-range in terms of cost and quality.

Drury Inns is in the mid-priced, limited services hotel category. Their Pear Tree Inn line is in the budget category (maybe that's where the lower quality description originates). They are not lower to mid-range in terms of quality. Drury Hotels ranked #1 in customer satisfaction according to the Market Metrix Index for 7 of the last 8 quarters, beating Hampton Inn, Amerihost, AmericInn, Holiday Inn Express, Fairfield Inn, Comfort Suites, AmeriSuites, Comfort Inn, Best Western, Quality Inn, Howard Johnson, Red Lion and Ramada. That's not exactly lower to upper mid-range in quality.

The Drury Lodge isn't resort-based. There is only one hotel of that name, in Cape Girardeau, MO. It is one of the few Drury Hotels with its own restaurant and banquet service, hence the different name to set it apart. 12.145.237.146 (talk) 05:09, 20 June 2008 (UTC)[reply]

Whitewashing

This content is valid and

WP:NEUTRAL
encyclopaedia entry presenting the good and the bad in a balanced fashion:

On November 10, 2015,
transwoman of colour who had stayed at a Drury Inn in West Des Moines, Iowa on July 13, 2015.[1] Hotel staff alleged to police that she was engaged in prostitution because she and a travel companion were "men dressed like women."[2] All charges were later dropped.[3]
As of 2015, the matter was before the Iowa Civil Rights Commission as profiling based on race and gender identity is illegal.

I'm also seeing laudatory or promotional language added with no citation to anything other than Drury's own web site. WP:RS please? — Preceding unsigned comment added by 66.102.87.210 (talk) 16:43, 14 September 2016 (UTC)[reply]

Please stop trying to

whitewash the article. — Preceding unsigned comment added by 66.102.87.210 (talk) 16:41, 14 September 2016 (UTC)[reply
]

Legal action against one hotel in a chain of 130 merits a paragraph in the article? That's ]
The standard for
reliable sources". This meets that criterion, as it was notable enough to be covered by both US and British media. There's no excuse for systematically removing every bit of information that could even possibly reflect badly on a company; we present the good with the bad here. 66.102.87.210 (talk) 11:21, 16 September 2016 (UTC)[reply
]
You misunderstand notability. The
WP:NOTNEWS. Should we add all of these incidents to the articles of the hotels where they took place? Instaurare (talk) 15:40, 16 September 2016 (UTC)[reply
]
Also, is there a reason you're not using your real username on this page? You clearly have some history on Wikipedia, as your editing history and use of templates suggest. I'm just wondering. Instaurare (talk) 16:10, 16 September 2016 (UTC)[reply]
The standard for whether something merits an entire article is higher than the standard for whether something is notable enough to be mentioned in an article. This is about more than "a handful of employees at one location" as the parent company could have intervened to run damage control and chose to look the other way even after this was in international media. It's notable. Would we remove all mention of race from the "Heart of Atlanta Motel" or the "Lorraine Motel" articles, assuming that everything that happened there was "an isolated incident"? It's part of the history, it's notable, we include it.
You are removing everything that isn't promotional or laudatory of the Drury chain. Don't do this. This is an encyclopaedia article, not an advert. 66.102.87.210 (talk) 00:12, 17 September 2016 (UTC)[reply]
I've cut this item to be two lines of printable text - although it's not that this paragraph is particularly long so much as the rest of this article is a stub about a chain of marginal notability. 66.102.87.210 (talk) 23:29, 20 September 2016 (UTC)[reply]
properly-sourced
information... ):
I am responding to a third opinion request for this page. I have made no previous edits on
third opinion process
is informal and I have no special powers or authority apart from being a fresh pair of eyes.

It seems to me that both parties to this dispute could argue that the other has removed properly sourced information, and both would be correct. Independent reliable sources are required to prove the

undue weight. — Jkudlick • t • c • s 11:46, 17 September 2016 (UTC)[reply
]

J.D. Power and Associates

The claim of being awarded "the J.D. Power and Associates 'Highest in Guest Satisfaction Among Upper Midscale Hotel Chains' award for 11 consecutive years" is questionable. This was cited to the vendor's

WP:RS at [4]

Inherently

J.D. Power and Associates is a market research survey firm, funded by the very companies they're reviewing. Drury has to pay J.D. Power to use this award in its marketing material. Furthermore, the St. Louis Post-Dispatch claims "Drury Hotels has won the top ranking among mid-scale limited service hotel chains for eight consecutive years" (as of 2012) "ahead of Hampton Inn & Suites and Holiday Inn Express." That's not the same thing as "upper midscale hotel chains" at all. A core-brand Holiday Inn is, arguably, an upper-midscale hotel chain. A core-brand Hilton is fairly upscale. That's not what J.D. Power is comparing. They're comparing Drury to the other chains' discount brands (a HI Express is something less than a core-brand Holiday Inn, like the Hampton is something less than a core-brand Hilton, even if the franchisor is the same). Entirely different beast, like Chevrolet vs. Cadillac (where both are General Motors). If this is "limited service", say so. The lede should identify Drury as a "mid-scale limited service hotel chain" cited to [5] in any case - it's a key bit of info. This place isn't the Hilton, but it beats staying at a Holiday Inn Express last night? OK. 66.102.87.210 (talk) 14:08, 20 September 2016 (UTC)[reply
]

Your dislike of JD Power is duly noted, but irrelevant. Instaurare (talk) 06:07, 22 September 2016 (UTC)[reply]
If Drury is paying J.D. Power to use the endorsement on their marketing materials, we say so. If this category is just one of eight (and the other hotels in that category are Hampton and HI Express), we say so. This isn't an advert, this is an encyclopaedia article. We just want the facts. 66.102.87.210 (talk) 12:40, 22 September 2016 (UTC)[reply]

Request for comment

The following discussion is an archived record of a request for comment. Please do not modify it. No further edits should be made to this discussion. A summary of the conclusions reached follows.

Should the information in this diff be included in the article? Instaurare (talk) 05:56, 22 September 2016 (UTC)[reply]

There is no such consensus, but if there is, it would be against inclusion. A request for comment is not disruptive (your use of an IP address to hide your username is, though). Instaurare (talk) 03:17, 23 September 2016 (UTC)[reply]
@66.102.87.210 Do you have any links to discussions and/or decisions in Wikipedia related to this issue? Thanks in advance. -The Gnome (talk) 05:56, 29 September 2016 (UTC)[reply]
  • No - per
    WP:NOTNEWS. She states in her lawsuit that she has stayed at numerous Drury Inn hotels and has "always felt welcome". So this was an isolated incident involving just these employees and this particular hotel and is not representative of her overall experience at Drury hotels (according to her).-- Isaidnoway (talk) 15:26, 22 September 2016 (UTC)[reply
    ]
Comment - There's more to this. This was the management (and not just some random employees), she was imprisoned for eight days as a result of the false accusations and the American Civil Liberties Union was involved in taking the matter before the Iowa state Human Rights Commission. There's more to this than I could fit in a line or two of abridged text; see the original sources for all the ugly details. 66.102.87.210 (talk) 16:35, 22 September 2016 (UTC)[reply]
You're right, there is more to this, and in order to provide the necessary context surrounding this incident, it would require expansion with more details which would make it
WP:UNDUE. The police found no evidence the women were engaged in sex work, so she wasn't arrested and imprisoned as a result of the false accusations made by the hotel employees. She was arrested and imprisoned for eight days because she had an outstanding warrant in Illinois for a $1,713 fine from a five-year-old credit card fraud case and for possessing prescription medicine without a prescription and because she gave a police officer a fake name and said she was from Ohio, rather than Illinois (which she has admitted that she did).-- Isaidnoway (talk) 17:45, 22 September 2016 (UTC)[reply
]
The discussion above is closed. Please do not modify it. Subsequent comments should be made on the appropriate discussion page. No further edits should be made to this discussion.