Surveillance capitalism
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Surveillance capitalism is a concept in political economics which denotes the widespread collection and commodification of personal data by corporations. This phenomenon is distinct from government surveillance, although the two can be mutually reinforcing. The concept of surveillance capitalism, as described by Shoshana Zuboff, is driven by a profit-making incentive, and arose as advertising companies, led by Google's AdWords, saw the possibilities of using personal data to target consumers more precisely.[1]
Increased data collection may have various benefits for individuals and society, such as
The economic pressures of capitalism are driving the intensification of online connection and
Background
Shoshana Zuboff writes that "analysing massive data sets began as a way to reduce uncertainty by discovering the probabilities of future patterns in the behavior of people and systems".
Similarly, Zuboff informs that the issue is further complicated by highly invisible collaborative arrangements with state security apparatuses. According to Trebor Scholz, companies recruit people as informants for this type of capitalism.
Their research shows that the capitalist addition to the analysis of massive amounts of data has taken its original purpose in an unexpected direction.[1] Surveillance has been changing power structures in the information economy, potentially shifting the balance of power further from nation-states and towards large corporations employing the surveillance capitalist logic.[10]
Zuboff notes that surveillance capitalism extends beyond the conventional institutional terrain of the private firm, accumulating not only surveillance assets and capital but also rights, and operating without meaningful mechanisms of consent.[9] In other words, analysing massive data sets was at some point not only executed by the state apparatuses but also companies. Zuboff claims that both Google and Facebook have invented surveillance capitalism and translated it into "a new logic of accumulation".[1][11][12]
This mutation resulted in both companies collecting very large numbers of data points about their users, with the core purpose of making a profit. By selling these data points to external users (particularly advertisers), it has become an economic mechanism. The combination of the analysis of massive data sets and the use of these data sets as a market mechanism has shaped the concept of surveillance capitalism. Surveillance capitalism has been heralded as the successor to neoliberalism.[13][14]
Oliver Stone, creator of the film Snowden, pointed to the location-based game Pokémon Go as the "latest sign of the emerging phenomenon and demonstration of surveillance capitalism". Stone criticized that the location of its users was used not only for game purposes, but also to retrieve more information about its players. By tracking users' locations, the game collected far more information than just users' names and locations: "it can access the contents of your USB storage, your accounts, photographs, network connections, and phone activities, and can even activate your phone, when it is in standby mode". This data can then be analysed and commodified by companies such as Google (which significantly invested in the game's development) to improve the effectiveness of targeted advertisement.[15][16]
Another aspect of surveillance capitalism is its influence on
: 17Theory
Shoshana Zuboff
The terminology "surveillance capitalism" was popularized by Harvard Professor Shoshana Zuboff.[19]: 107 In Zuboff's theory, surveillance capitalism is a novel market form and a specific logic of capitalist accumulation. In her 2014 essay A Digital Declaration: Big Data as Surveillance Capitalism, she characterized it as a "radically disembedded and extractive variant of information capitalism" based on the commodification of "reality" and its transformation into behavioral data for analysis and sales.[20][21][22][23]
In a subsequent article in 2015, Zuboff analyzed the societal implications of this mutation of capitalism. She distinguished between "surveillance assets", "surveillance capital", and "surveillance capitalism" and their dependence on a global architecture of computer mediation that she calls "Big Other", a distributed and largely uncontested new expression of power that constitutes hidden mechanisms of extraction, commodification, and control that threatens core values such as freedom, democracy, and privacy.[24][2]
According to Zuboff, surveillance capitalism was pioneered by Google and later Facebook, just as
In her Oxford University lecture published in 2016, Zuboff identified the mechanisms and practices of surveillance capitalism, including the production of "prediction products" for sale in new "behavioral futures markets." She introduced the concept "dispossession by surveillance", arguing that it challenges the psychological and political bases of self-determination by concentrating rights in the surveillance regime. This is described as a "coup from above."[25]
Key features
Zuboff's book The Age of Surveillance Capitalism[26] is a detailed examination of the unprecedented power of surveillance capitalism and the quest by powerful corporations to predict and control human behavior.[26] Zuboff identifies four key features in the logic of surveillance capitalism and explicitly follows the four key features identified by Google's chief economist, Hal Varian:[27]
- The drive toward more and more data extraction and analysis.
- The development of new contractual forms using computer-monitoring and automation.
- The desire to personalize and customize the services offered to users of digital platforms.
- The use of the technological infrastructure to carry out continual experiments on its users and consumers.
Analysis
Zuboff compares demanding privacy from surveillance capitalists or lobbying for an end to commercial surveillance on the Internet to asking Henry Ford to make each Model T by hand and states that such demands are existential threats that violate the basic mechanisms of the entity's survival.[9]
Zuboff warns that principles of self-determination might be forfeited due to "ignorance, learned helplessness, inattention, inconvenience, habituation, or drift" and states that "we tend to rely on mental models, vocabularies, and tools distilled from past catastrophes," referring to the twentieth century's
She also poses the question: "will we be the masters of information, or will we be its slaves?" and states that "if the digital future is to be our home, then it is we who must make it so".[28]
In her book, Zuboff discusses the differences between industrial capitalism and surveillance capitalism. Zuboff writes that as industrial capitalism exploited nature, surveillance capitalism exploits human nature.[29]
John Bellamy Foster and Robert W. McChesney
The term "surveillance capitalism" has also been used by
Response
Numerous organizations have been struggling for
Bruce Sterling's 2014 lecture at Strelka Institute "The epic struggle of the internet of things"[35] explained how consumer products could become surveillance objects that track people's everyday life. In his talk, Sterling highlights the alliances between multinational corporations who develop Internet of Things-based surveillance systems which feeds surveillance capitalism.[35][36][37]
In 2015, Tega Brain and Surya Mattu's satirical artwork Unfit Bits encourages users to subvert fitness data collected by Fitbits. They suggested ways to fake datasets by attaching the device, for example to a metronome or on a bicycle wheel.[38][39] In 2018, Brain created a project with Sam Lavigne called New Organs which collect people's stories of being monitored online and offline.[40][41]
The 2019 documentary film The Great Hack tells the story of how a company named Cambridge Analytica used Facebook to manipulate the 2016 U.S. presidential election. Extensive profiling of users and news feeds that are ordered by black box algorithms were presented as the main source of the problem, which is also mentioned in Zuboff's book.[42] The usage of personal data to subject individuals to categorization and potentially politically influence individuals highlights how individuals can become voiceless in the face of data misusage. This highlights the crucial role surveillance capitalism can have on social injustice as it can affect all aspects of life.[43]
See also
- Adware – Software with, often unwanted, adverts
- Commercialization of the Internet – Running online services principally for financial gain
- Criticism of capitalism – Arguments against the economic system of capitalism
- Data capitalism
- Data mining – Process of extracting and discovering patterns in large data sets
- Decomputing
- Digital integrity – law to protect people's digital lives
- Five Eyes – Anglosphere intelligence alliance
- Free and open-source software – Software whose source code is available and which is permissively licensed
- Googlization – Neologism
- Mass surveillance industry
- Microtargeting – Usage of online data for individuals advertising
- Surveillance § Corporate
- Targeted advertising – Form of advertising
- Personalized marketing – Marketing strategy using data analysis to deliver individualized messages and products
- Platform capitalism – Business model of technological platforms
- Privacy concerns with social networking services
- Social profiling – Process of constructing a social media user's profile using his or her social data
References
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- ^ a b c d Couldry, Nick (23 September 2016). "The price of connection: 'surveillance capitalism'". The Conversation. Archived from the original on 20 May 2020. Retrieved 9 February 2017.
- S2CID 243896249
- ^ a b Cadwalladr, Carole (20 June 2019). "The Great Hack". The Guardian. Archived from the original on 4 February 2020. Retrieved 6 February 2020.
- ISSN 1477-7487.
- ISBN 9781317250388. Archivedfrom the original on 19 October 2021. Retrieved 9 February 2017.
- ISBN 9781473987494. Archivedfrom the original on 19 October 2021. Retrieved 9 February 2017.
- ISBN 9781509508181. Archivedfrom the original on 19 October 2021. Retrieved 9 February 2017.
- ^ a b c d e Zuboff, Shoshana (5 March 2016). "Google as a Fortune Teller: The Secrets of Surveillance Capitalism". Faz.net. Frankfurter Allgemeine Zeitung. Archived from the original on 11 February 2017. Retrieved 9 February 2017.
- .
- from the original on 22 June 2020. Retrieved 18 May 2020.
- ^ "Shoshana Zuboff On surveillance capitalism". Contagious. Archived from the original on 6 February 2020. Retrieved 18 May 2020.
- ^ Zuboff, Shoshana (2019). The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power. p. 504-505, 519.
- ^ Sandberg, Roy (May 2020). "Surveillance capitalism in the context of futurology : an inquiry to the implications of surveillance capitalism on the future of humanity". Helsinki University Library. pp. 33, 39, 87. Archived (PDF) from the original on 1 July 2020. Retrieved 29 December 2023.
- ^ "Comic-Con 2016: Marvel turns focus away from the Avengers, 'Game of Thrones' cosplay proposals, and more". Los Angeles Times. 24 July 2016. Archived from the original on 11 February 2017. Retrieved 9 February 2017.
- ^ "Oliver Stone Calls Pokémon Go "Totalitarian"". Fortune. 23 July 2016. Archived from the original on 14 February 2020. Retrieved 9 February 2017.
- ^ Doctorow, Cory (5 May 2017). "Unchecked Surveillance Technology Is Leading Us Towards Totalitarianism | Opinion". International Business Times. Archived from the original on 1 July 2020. Retrieved 19 May 2020.
- ISBN 978-0300165012. Archivedfrom the original on 19 October 2021. Retrieved 9 February 2017.
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- from the original on 22 June 2020. Retrieved 28 August 2018.
- ^ Powles, Julia (2 May 2016). "Google and Microsoft have made a pact to protect surveillance capitalism". The Guardian. Archived from the original on 30 May 2020. Retrieved 9 February 2017.
- ^ Sterling, Bruce (March 2016). "Shoshanna Zuboff condemning Google "surveillance capitalism"". WIRED. Archived from the original on 14 January 2019. Retrieved 9 February 2017.
- ^ "The Unlikely Activists Who Took On Silicon Valley — and Won". New York Times. 14 August 2018. Archived from the original on 7 June 2020. Retrieved 28 August 2018.
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- ISSN 0174-4909. Retrieved 28 August 2018.
- ^ OCLC 1049577294.
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- ^ Zuboff, Shoshana (15 September 2014). "Shoshana Zuboff: A Digital Declaration". Faz.net. Frankfurter Allgemeine Zeitung. Archived from the original on 21 December 2014. Retrieved 9 February 2017.
- ^ "Shoshana Zuboff On surveillance capitalism". Contagious. Archived from the original on 6 February 2020. Retrieved 6 February 2020.
- ^ "Surveillance Capitalism | John Bellamy Foster | Monthly Review". Monthly Review. 1 July 2014. Archived from the original on 30 April 2020. Retrieved 12 February 2018.
- ^ Foster, John Bellamy; McChesney, Robert W. (1 July 2014). "Surveillance Capitalism by John Bellamy Foster". Monthly Review. Archived from the original on 30 April 2020. Retrieved 9 February 2017.
- ISBN 9781108995443.
- ^ S2CID 19118004.
- from the original on 28 May 2020. Retrieved 18 May 2020.
- ^ a b Bruce Sterling. (29 October 2018). Lecture "The epic struggle of the internet of things". Strelka Institute/Институт Стрелка. Retrieved 13 March 2019. (on Youtube)
- ^ "Bruce Sterling's "The Epic Struggle of the Internet of Things"". Boing Boing. 14 September 2014. Archived from the original on 31 March 2019. Retrieved 19 March 2019.
- ^ Paul-Choudhury, Sumit (18 March 2019). "How the apocalypse could be a good thing". BBC. Archived from the original on 31 March 2019. Retrieved 31 March 2019.
- ^ Mattu, Tega Brain and Surya. "Unfit Bits". www.unfitbits.com. Archived from the original on 24 January 2019. Retrieved 13 March 2019.
- ^ Werner, Joel; Osborne, Tegan (9 April 2016). "Unfit Bits: How to hack your fitness data". ABC News. Archived from the original on 6 October 2018. Retrieved 31 March 2019.
- ^ Schwartz, Oscar (13 July 2018). "Digital ads are starting to feel psychic". The Outline. Archived from the original on 19 December 2018. Retrieved 31 March 2019.
- ^ "Brainwashing your wife to want sex? Here is adtech at its worst". The Drum. 23 July 2018. Archived from the original on 31 March 2019. Retrieved 31 March 2019.
- from the original on 4 February 2020. Retrieved 6 February 2020.
- ISSN 1477-7487.
Further reading
- Zuboff, Shoshana (2018). Das Zeitalter des Überwachungskapitalismus. Berlin: Campus Verlag. ISBN 9783593509303.
- Crain, Matthew (2021). Profit over Privacy: How Surveillance Advertising Conquered the Internet. Minneapolis: University of Minnesota Press. ISBN 9781517905057.
External links
- Shoshana Zuboff Keynote: Reality is the Next Big Thing, YouTube, Elevate Festival, 2014
- Big Other: Surveillance Capitalism and the Prospects of an Information Civilization, Shoshana Zuboff
- Capitalism's New Clothes, Evgeny Morozov, The Baffler (4 February 2019)