Apple Authorized Service Provider

Logo for the Apple Authorized Service Provider program

Apple Authorized Service Providers (previously called Apple Specialist Resellers

Simply Mac.^[3]

History

The concept of the service originated with Richard Haddock, who was friends with Dr. Gil Amelio, then CEO of Apple, and recommended that they form a reseller channel designation.^[4] Dr. Amelio assigned Paddy Wong and Loretta Flores of Apple the task of designing the program, with input from a few resellers.

Apple rolled out the Apple Specialist Program in December 1996. It continued under that name through 2016. Apple has since disbanded the Specialist Program and moved on to Premier Partners. This program involves meeting higher quality standards. Service providers who are unable to meet these standards are dropped to a

Value-added resellers.^{[citation needed}

]

In 2019, Apple introduced a similar program to the Apple Authorized Service Provider Program, the Independent Repair Provider Program, which allows for independent businesses to do out-of-warranty service.

Motherboard as "invasive" for unannounced inspections by Apple and required telemetry being required to join the program.^[6]

References

^ "Apple Specialists". 2009-09-08. Archived from the original on 2009-09-08. Retrieved 2024-02-04.
^ "Apple Authorized Service Provider Program - Official Apple Support". support.apple.com. Retrieved 2024-02-04.
^ Lloyd, Craig (2018-01-22). "No Apple Store Nearby? Try an Apple Authorized Service Provider". How-To Geek. Retrieved 2024-02-04.
^ "Macs in Your Neighborhood: Des Moines, IA — Apple News, Tips and Reviews". 2011-08-12. Archived from the original on 2011-08-12. Retrieved 2024-02-04.
^ "Apple to Allow Independent Repair Shops to Service Out-of-Warranty iPhones With Genuine Parts". MacRumors. 2019-08-29. Retrieved 2024-02-04.
^ Stone, Maddie (2020-02-06). "Apple's Independent Repair Program Is Invasive to Shops and Their Customers, Contract Shows". Vice. Retrieved 2024-02-04.

External links

Apple Specialist section from Apple's website
Apple Specialist website, developed independently by ASMC

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[1] "Apple Specialists". 2009-09-08. Archived from the original on 2009-09-08. Retrieved 2024-02-04.

[2] "Apple Authorized Service Provider Program - Official Apple Support". support.apple.com. Retrieved 2024-02-04.

[3] Lloyd, Craig (2018-01-22). "No Apple Store Nearby? Try an Apple Authorized Service Provider". How-To Geek. Retrieved 2024-02-04.

[4] "Macs in Your Neighborhood: Des Moines, IA — Apple News, Tips and Reviews". 2011-08-12. Archived from the original on 2011-08-12. Retrieved 2024-02-04.

[5] "Apple to Allow Independent Repair Shops to Service Out-of-Warranty iPhones With Genuine Parts". MacRumors. 2019-08-29. Retrieved 2024-02-04.

[6] Stone, Maddie (2020-02-06). "Apple's Independent Repair Program Is Invasive to Shops and Their Customers, Contract Shows". Vice. Retrieved 2024-02-04.

[3]

[4]

[6]

History

See also

References

External links