Corporate foresight
Corporate foresight has been conceptualised by
Motivation
- The high mortality of companies that are faced by external change. For example, a study by Royal Dutch Shell came to the result that the life expectancy of a Fortune 500 company is below 50 years, because most companies are unable to adapt their organization to changes in their environment.[3]
- The continuous need for companies to explore and develop new business fields, when their current business fields become unprofitable. For this reason companies need to develop specific abilities that allow them to identify new promising business fields and the ability to develop them.[4][5]
- The difficulty and therefore often the lack of taking decisions under uncertainty.[6]
To overcome three major challenges
There are three major challenges that make it difficult for organizations to respond to external change:[1]
- A high rate of change that can be seen in (1) shortening of product lifecycles, (2) increased technological change, (3) increased speed of innovation, and (4) increased speed of the diffusion of innovations
- Large organizations' inherent "ignorance" that results from (1) a time frame that is too short for corporate strategic-planning cycles to produce a timely response, (2) corporate sensors that fail to detect changes in the periphery of the organizations, (3) an overflow of information that prevents top management to assess the potential impact, (4) the information does not reach the appropriate management level to decide on responses, and (5) information is systematically filtered by middle management that aims to protect their business unit.
- Inertia which is a result from: (1) the complexity of internal structures, (2) the complexity of external structures, such as global supply and value chains, (3) a lack of willingness to cannibalize current business fields, and extensive focus on current technologies that lead to cognitive inertia that inhibits organizations to perceive emerging technological breakthroughs.
Need
In addition to the need to overcome the barriers to future orientation a need to build corporate foresight abilities might also come from:
- a certain nature of the corporate strategy, for example aiming to be "aggressively growth oriented"
- a high complexity of the environment
- a particularly volatile environment
- a hostile environment
To operationalize the need for "peripheral vision", a concept closely linked to corporate foresight George S. Day and Paul J. H. Schoemaker developed a questionnaire with 24 questions.[7]
Implementation
The five practice dimensions
Based on case study research in 20 multinational companies, René Rohrbeck proposes a "
- information usage describes the information which is collected
- method sophistication describes methods used to interpret the information
- people & networks describes characteristics of individual employees and networks used by the organization to acquire and disseminate information on change
- organization describes how information is gathered, interpreted and used in the organization
- culture describes the extent to which the corporate cultureis supportive to the organizational future orientation
The model is operationalised through 20 elements which have four maturity levels each. These maturity levels are defined and described qualitatively, i.e. by short descriptions that are either true or not true for a given organization.[1]
The three process steps
Organisations need to build foresight through three core process steps, which build on specific practices:[8][9]
- Perceiving: Practices that firm use to identify the factors that drive environmental change. Firm aim to identify (weak) signals ahead of competition to gain a lead-time advantage[10]
- Prospecting: Practices through which firms engage in sensemaking and strategizing. Practices include working with analogies,
- Probing: Probing practices are exercise in dedicated accelerator units and in units/projects that receive the mandate to act. This may include prototyping, R&D projects, consumer tests, internal venturing, strategic initiatives or external venturing. Probing practices aim at legitimizing and starting a new course of action and ultimately at gaining a competitive advantage.
Corporate foresight can be expected to be a determinant of the quality of strategic conversation.[14][15] It will also, in line with digitalisation of other organisational processes, be driven by online platforms that allow broadening the scope of the people who can get involved in defining new courses of action.[16]
Innovation management
Through an empirical investigation Rohrbeck identified three roles that corporate foresight can play to enhance the innovation management of a firm:[17]
- In the Initiator role Corporate Foresight supports the identification of new customer needs and emerging technologies. In addition it might also support the monitoring of competitors. To identify emerging technologies methods such as Technology Scouting can be used. Its particular appeal is the use of expert networks, that can also be used to later source the technologies.[18]
- In the Strategist role Corporate Foresight supports the identification of emerging business fields and supports the internal renewal and re-positioning efforts of the firm.
- In the Opponent role Corporate Foresight uses the insights from the environmental scanning to challenge ongoing R&D projects. The aim is to ensure that innovation initiatives are continuously benchmarked against emerging technologies and confronted with current customer needs.
The study also showed that only a small number of firms have implemented the third role. In the majority of firms the aims of an innovation development project that have been defined are not challenged after the initial decision has been taken. This carries the risk that changing environmental conditions threaten the success of the innovation in development.[17]
Additionally, von der Gracht and Vennemann have developed a portfolio-approach, the so-called ‘Future-Fitness-Portfolio’, which enables companies to qualitatively compare amongst others and identify organizational improvement potential. The authors base their framework on both, corporate foresight and innovation management.[19]
Foresight and external search
External search, understood as all organisational activities that involve the creation and recombination of knowledge from a wide range of external sources outside the boundaries of the firm, has recently been suggested as one of the key research frontiers for corporate foresight.[20] Corporate foresight utilising external search for knowledge entails the usage of novel methods to monitor external development. Among these novel methods, Social Media Analytics for external search for knowledge and open foresight that enable firms to tune in to weak signals and scan the periphery has been shown to hold particular potential.[21]
Benefits
Firms that have applied corporate foresight have received a number of benefits:[22][23]
- Identify changes ahead of competition
- Trigger innovation initiatives
- Challenge innovation projects to make them more successful
- Overcoming dominant mental models that stand in the way of necessary organisational response
- Moderate strategic discussions
- Breaking away from path dependency
- Support the search, development, and acquisition of strategic resources
On a higher level it has been documented that firms will be able to [24]
- Enhance their perception on the external environment
- Trigger strategic organisational responses
- Trigger new innovation initiatives
- Contribute to organisational learning
- Shaping the future (by influencing other players to act)
More recently a longitudinal study, that tracked 83 companies over a period of 7 years, has found that firms that have the right maturity level of corporate foresight practices (high future preparedness) can expect an on average 33% higher
Case studies
In recent years corporate foresight has become more professional and widespread.[25][26] Documented examples of organizations applying corporate foresight practices include:
- Automobile: Daimler,[28]
- Chemical: BASF,[29]
- Consumer goods: Pepsi,[30]
- Engineering and Electronics: General Electric,[31] Siemens,[32]
- Financial service industry: Deutsche Bank,[33]
- Information and communication technology industry:
- Oil and gas industry:
- Professional services: KPMG[41]
- Transport industry: SNCF[38]
Such organizations typically use corporate foresight to support strategic management, identify new business fields[42][43] and increase their innovation capacity.[17]
See also
- Dynamic capabilities
- Forecasting
- Foresight (future studies)
- Futurology
- Real options valuation
- Scenario planning
- Strategic foresight
- Technology forecasting
- Technology scouting
References
- ^ ISBN 978-3-7908-2625-8
- .
- ISBN 978-1-57851-820-3
- ^ Andriopoulos, C., & Lewis, M. W. 2009. Exploitation-Exploration Tensions and Organizational Ambidexterity: Managing Paradoxes of Innovation. Organization Science, 20(4): 696-717.
- ^ O'Reilly, C. A., Harreld, J. B., & Tushman, M. L. 2009. Organizational Ambidexterity: IBM and Emerging Business Opportunities. California Management Review, 51: 75-99.
- ^ "Strategy Under Uncertainty". Harvard Business Review. 1997-11-01. Retrieved 2018-01-12.
- ^ Day, G. S., & Schoemaker, P. J. H. 2005. Scanning the periphery. Harvard Business Review, 83(11): 135-148.
- ^ .
- ISSN 0953-7325.
- S2CID 219639725.
- ISSN 2333-2050.
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- OCLC 56191771.
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- ^ S2CID 154235179.
- ^ S2CID 153581035.
- S2CID 154201060.
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- S2CID 225378237.
- ISSN 0018-9391.
- S2CID 154319892.
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- ^ "CORPORATE FORESIGHT AT CISCO: INTRODUCTION OF THE TECHNOLOGY RADAR". thecasecentre.org. Retrieved 2018-01-13.
- ^ Rohrbeck, René; Arnold, Heinrich; Heuer, J (2007-02-12). "Strategic Foresight in Multinational Enterprises - A Case Study on the Deutsche Telekom Laboratories". ISPIM-Asia 2007 Conference.
- .
- ^ OCLC 34187441.
- ^ "Living in the Futures". Harvard Business Review. 2013-05-01. Retrieved 2018-01-13.
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- ^ Braun, Karl; von der Gracht, Heiko (October 2018). "Assessing future readiness: how a private audit contributes to addressing foresight" (PDF). European Court of Auditors, ECA Journal. No. 10, October 2018: 55–58.
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has extra text (help) - ^ Rohrbeck, R., S. Mahdjour, S. Knab, T. Frese (2009) Benchmarking Report - Strategic Foresight in Multinational Companies Report of the European Corporate Foresight Group: Berlin, Germany
- S2CID 155015492.
Scientific Journals
- Technological Forecasting and Social Change
- Futures
- Futures & Foresight Science
- Foresight
- Journal of Futures Studies
External links
- Future Screening research project, a practical framework for advancing strategic corporate foresight
- Bibliography on Corporate Foresight and Organizational Future Orientation
- The Strategic Foresight and Innovation group on LinkedIn
- Andy Hines dissertation, The Role of an Organizational Futurist in Integrating Foresight into Organizations