Minacs
Formerly | Aditya Birla Minacs (2007-2014) |
---|---|
Company type | Private |
Founded | 1981 |
Defunct | August 1, 2016 |
Fate | Acquired by Synnex |
Successor | Concentrix |
Headquarters | Oshawa, Ontario , Canada |
Number of locations | 35 (2014) |
Services | Customer lifecycle management, marketing, outsourcing services, customer experience and back office solutions |
Owner | Aditya Birla Group (2006-2014) |
Number of employees | 21,000 (2014) |
Website | minacs |
Minacs was a Canadian business and technology outsourcing company, headquartered in Oshawa, Ontario. The company provided outsourced customer life cycle, marketing, finance and accounting, procurement, and information technology services.[1]
History
Minacs was founded in 1981 in
In October 2006, Minacs was acquired by Aditya Birla Group, through subsidiary TransWorks.[2] Minacs and TransWorks were merged the following year, and the combined entity was renamed Aditya Birla Minacs.[citation needed]
In 2009, Aditya Birla Minacs opened operations centers in
In March 2010, Aditya Birla Minacs announced the acquisition of London-based Compass BPO, seeking to acquire a significant finance and accounting outsourcing capability.[3] The company also acquired the Minnesota-based Bureau of Collection Recovery (BCR) in June 2010, adding accounts receivable management and collections services to their portfolio.[4]
In 2014, Aditya Birla sold Minacs to a group of investors, including private equity firms Capital Square Partners and CX Partners, for roughly $260 million.[5]
On July 12, 2016, Synnex announced their acquisition of Minacs.[5] The deal was completed on August 1, and Minacs's operations were merged into Concentrix.[6]
Operations
Minacs partnered with global corporations in the
Minacs was a contractor of General Motors, and their work included operating OnStar call centers.[8][9][10]
References
- ^ "About Minacs". Minacs. Archived from the original on 14 May 2014. Retrieved 14 May 2014.
- ^ "Aditya Birla Group Acquires Minacs Worldwide Shares". Lexpert. Retrieved 2022-11-27.
- ^ "Aditya Birla Minacs acquires UK's Compass BPO". Reuters. 2010-03-11. Retrieved 2022-11-27.
- ^ "Aditya Birla Minacs acquires UK's Compass BPO". The Economic Times. Retrieved 10 March 2010.
- ^ a b Kotzev, Ivan (2016-07-12). "Concentrix to Acquire Minacs in Latest Big M&A Deal to Rock the CMS Top 10". NelsonHall. Retrieved 2022-11-27.
- ^ "Concentrix Corporation completed the acquisition of Aditya Birla Minacs Worldwide Ltd. from CX Partners, Capital Square Partners and others shareholders". MarketScreener. Retrieved 2022-11-27.
- ^ "Corporate Fact Sheet" (PDF). Minacs. Archived from the original (PDF) on 8 August 2014. Retrieved 15 May 2014.
- ^ "Minacs Drives CRM to General Motors". Enterprise Apps Today. 2001-07-05.
- ^ "Minacs hires more than 500". The Globe and Mail. 2002-07-19. Retrieved 2022-11-27.
- Newspapers.com.